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Tony T.

Small-Business (50 or fewer emp.)

7/22/2024

"Great provider in terms of supporting SAGE 300 as well as our overall IT management"

4/5

What do you like best about FUJIFILM MicroChannel?

They have a terrfic breadth of knowledge. If the help desk can't answer a question it can be directed to someone that can help me out Review collected by and hosted on G2.com.

What do you dislike about FUJIFILM MicroChannel?

From an IT management perspective I'd like to see more permanent fixes for issues Review collected by and hosted on G2.com.

Recommendations to others considering FUJIFILM MicroChannel:

Having had in-house IT in other roles, I appreciate getting access to a wider breadth of IT skills Review collected by and hosted on G2.com.

What problems is FUJIFILM MicroChannel solving and how is that benefiting you?

Our ERP is the backbone of the business so not only do we need to jump on issues quickly as they arise, we need to be constantly improving our systems over time Review collected by and hosted on G2.com.

DS

Deo Lalit S.

Mid-Market (51-1000 emp.)

5/15/2025

""The support team is very effective."

4/5

What do you like best about FUJIFILM MicroChannel?

They consistently provide prompt, knowledgeable, and helpful assistance, making issue resolution smooth and efficient." Review collected by and hosted on G2.com.

What do you dislike about FUJIFILM MicroChannel?

NA - no action needed right now, It’s perfectly fine. Review collected by and hosted on G2.com.

Recommendations to others considering FUJIFILM MicroChannel:

After-hours support should be available when needs arise to ensure continuity and timely resolution of critical issues." Review collected by and hosted on G2.com.

What problems is FUJIFILM MicroChannel solving and how is that benefiting you?

Moving from manual pay slip printing to sending them online is a great step toward efficiency, data security, and environmental sustainability. Review collected by and hosted on G2.com.

MB

Mal B.

Small-Business (50 or fewer emp.)

5/8/2025

"Great customer care - very responsive"

4.5/5

What do you like best about FUJIFILM MicroChannel?

The speed of their response and the effort they put in to making sure everything works perfectly Review collected by and hosted on G2.com.

What do you dislike about FUJIFILM MicroChannel?

The only improvement I think FM could make would be to improve their support portal - a bit clunky. Review collected by and hosted on G2.com.

BW

Brian W.

Small-Business (50 or fewer emp.)

7/18/2024

"Great experience dealing with Micro-channel"

5/5

What do you like best about FUJIFILM MicroChannel?

Easy to communicate with and great service provided. Review collected by and hosted on G2.com.

What do you dislike about FUJIFILM MicroChannel?

Nothing to dislike about Micro-Channel. Great customer service. Review collected by and hosted on G2.com.

Recommendations to others considering FUJIFILM MicroChannel:

Go with Micro-Channel if you want great custoimer service. SAP is SAP - but the providers make all the difference. It is chalk and cheese between Micro_Channel and our previous provider. Review collected by and hosted on G2.com.

What problems is FUJIFILM MicroChannel solving and how is that benefiting you?

We moved our SAP service to FUJIFILM MicroChannel and the migration went very well. We had limited issues (unlike our previous provider) and the support was expectional! We then upgraded our SAP to include Boyum P&D and this process went as well aas possible - with the Micro-Channel teram going above and beyond. Abedee, Dasigan and the others invloved went above and beyond. Very happy with results and the customer service provided. Review collected by and hosted on G2.com.

AM

Verified User in Manufacturing

Small-Business (50 or fewer emp.)

5/10/2024

"FUJIFILM MicroChannel team provided exceptional support and expertise services to our SAP project."

4/5

What do you like best about FUJIFILM MicroChannel?

FUJIFILM MicroChannel team provided a expertise and prompt responses. Their custom solutions for project add-on provided with significantly streamlined to our processes. Review collected by and hosted on G2.com.

What do you dislike about FUJIFILM MicroChannel?

Suggest FUJIFILM MicroChannel to conduct with regular maintenance service of SAP like data clean up from backend etc.. Review collected by and hosted on G2.com.

Recommendations to others considering FUJIFILM MicroChannel:

If you are searching for a specific SAP service provider, FUJIFILM MicroChannel will be a better one for your consideration. Review collected by and hosted on G2.com.

What problems is FUJIFILM MicroChannel solving and how is that benefiting you?

FUJIFILM MicroChannel helped us to setup SAP and based on our business requirement to provide a seamless integration of report section and enhanced efficiency in our SAP operating systems. Review collected by and hosted on G2.com.

AE

Verified User in Environmental Services

Mid-Market (51-1000 emp.)

8/18/2024

"Always Great Service"

4.5/5

What do you like best about FUJIFILM MicroChannel?

Microchannel always provide a timely and professional response to any issues that come up. Review collected by and hosted on G2.com.

What do you dislike about FUJIFILM MicroChannel?

There is nothing we would put as a dislike Review collected by and hosted on G2.com.

Recommendations to others considering FUJIFILM MicroChannel:

Microchannel are really professional and know best practice to get to your end goals. The more information you provide them the better the outcome will be for you. Engage them as a true partner and not just another supplier and you will get the best result. Review collected by and hosted on G2.com.

What problems is FUJIFILM MicroChannel solving and how is that benefiting you?

Microchannel provide us with support for our SAP Business One, Eralis and Solver products. This allows us to provide accurate and timely information to all our stakeholders. Review collected by and hosted on G2.com.

AK

Amrit K.

Mid-Market (51-1000 emp.)

8/22/2024

"Excellent experience"

5/5

What do you like best about FUJIFILM MicroChannel?

Very quick response time to raised tickets supported by experienced individual. Review collected by and hosted on G2.com.

What do you dislike about FUJIFILM MicroChannel?

Haven't had any unpleasant experience using Microchannel Review collected by and hosted on G2.com.

AW

Verified User in Wholesale

Mid-Market (51-1000 emp.)

6/11/2024

"Range of expertise and very responsive"

4.5/5

What do you like best about FUJIFILM MicroChannel?

The range of experience and expertise makes MicroChannel stand out - there isn't a problem or task they can't solve. Review collected by and hosted on G2.com.

What do you dislike about FUJIFILM MicroChannel?

Some out-of-the-box solutions don't fit all companies, and customisation can be costly. Review collected by and hosted on G2.com.

Recommendations to others considering FUJIFILM MicroChannel:

If you have a slightly different business process outside of the norm, the team at FUJIFILM MicroChannel can find a solution to fit your needs, definitely worth sitting down with the team to discuss your business needs. Review collected by and hosted on G2.com.

What problems is FUJIFILM MicroChannel solving and how is that benefiting you?

Our company are trying to remain on the front foot by building company-specific automation and integrations with our eCommerce platform, FUJIFILM MicroChannel provides the expertise required to enable us to perform these tasks with tools and solutions that can be easily manipulated by internal staff to achieve the results we are aiming for. Review collected by and hosted on G2.com.

HR

Haim R.

Mid-Market (51-1000 emp.)

6/17/2024

"MC review"

4/5

What do you like best about FUJIFILM MicroChannel?

the people i work with, the knowledge they have and that they are always happy to discuss more than one option Review collected by and hosted on G2.com.

What do you dislike about FUJIFILM MicroChannel?

when i call the help desk, they take way too long to call back, sometimes they don't call back at all Review collected by and hosted on G2.com.

Recommendations to others considering FUJIFILM MicroChannel:

hope they can have same expiriance as i have, solid relationships with the same people over 15years Review collected by and hosted on G2.com.

What problems is FUJIFILM MicroChannel solving and how is that benefiting you?

all our SAP B1 needs, Inc reporting, development of new functions and integrations to other systems. Review collected by and hosted on G2.com.

AW

Alan W.

Small-Business (50 or fewer emp.)

7/22/2024

"Efficient, Knowledgable and Responsive"

4.5/5

What do you like best about FUJIFILM MicroChannel?

Expert knowledge, efficient training and responsive support team. Review collected by and hosted on G2.com.

What do you dislike about FUJIFILM MicroChannel?

Nothing comes to mind as the project ran very well and there were no major issues. Review collected by and hosted on G2.com.