--- title: FTK Central Reviews meta_title: 'FTK Central Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how FTK Central works for a business like yours. aggregate_rating: rating_value: 2.5 review_count: 7 scale: '5' date_modified: '2026-07-17' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # FTK Central Reviews **Vendor:** Exterro **Category:** [eDiscovery Software](https://www.g2.com/categories/ediscovery) **Average Rating:** 2.5/5.0 **Total Reviews:** 7 ## About FTK Central FTK Central is all-inclusive, web-based legal review platform that provides teams with a single tool for managing all post-collection stages of e-discovery. Summation combines processing, review and case organization into a single product for the most cost-effective, accelerated e-discovery possible. ## FTK Central Pros & Cons **What users dislike:** - Users face **too many bugs and inadequate support** , making document management frustrating and unreliable for effective use. (1 reviews) - Users face **inadequate tools** in FTK Central, struggling with bugs and lacking thorough documentation and reliable support. (1 reviews) - Users are frustrated with the **inefficiency** of FTK Central due to frequent bugs and inadequate support documentation. (1 reviews) - Users face a significant **lack of development** with FTK Central, citing numerous bugs and insufficient support as major issues. (1 reviews) - Users are frustrated by the **missing features** and bugs in FTK Central, complicating their overall experience. (1 reviews) - Poor Customer Support (1 reviews) - Poor Documentation (1 reviews) - Poor Interface Design (1 reviews) - Search Functionality Issues (1 reviews) - Technical Issues (1 reviews) ## FTK Central Reviews ### 1. QC on FTKC needs a lot of work **Rating:** 1.5/5.0 stars **Reviewed by:** Mike S. | Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2023 **What do you like best about FTK Central?** The tool itself has a lot of potential and once our users have been using the app for a while we have been finding that they are generally happy with the functionality. **What do you dislike about FTK Central?** We find that the QC is lacking, patches sometimes break important functions and we often find that tools such as filter, drop down menus etc. are not useable or not readable, The manual often doesn't cover important points of the usage of certain tools (See 'Detailed Reports' for instance) . We find our selves showing Exterro techs issues that they didn't even know existed. **What problems is FTK Central solving and how is that benefiting you?** Evidence management, review, productions. ### 2. Outdated Software **Rating:** 1.5/5.0 stars **Reviewed by:** Anuja T. | Lawyer, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2018 **What do you like best about FTK Central?** It is cheap to use and provides basic essentials for ediscovery. You can filter documents and find them through the database. It allows companies to upload ongoing data and not just for litigation purposes. Summation is designed for simple usage for companies. **What do you dislike about FTK Central?** It is very outdated, slow and extremely frustrating to use. The content is slow small because of all of the windows that need to be opened. The platform looks old and it is very difficult to get any work done using it. Additionally, it does not remember many things that you code or layout setting that you save. In today's day it does not make sense at all for any corporation to still being using this software. **Recommendations to others considering FTK Central:** Do not spend the time investing in this - pay the money and get Relativity. **What problems is FTK Central solving and how is that benefiting you?** There are not many benefits with this software - the only one is that it is cheap. - [View FTK Central pricing details and edition comparison](https://www.g2.com/products/ftk-central/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+00%3A00%3A37+-0500&secure%5Bsession_id%5D=b97e55d1-7775-4752-9910-4c8b228f7e9e&secure%5Btoken%5D=e6bfba70612ef2666311ec7cc3d78e2935a7c6af5c44a446c2bcbb4b143b6b83&format=llm_user) ## FTK Central Features **Document Collection** - Legal Hold - Document Collection - Document Processing **Document Review** - Document Review - Project Analytics - Project Templates - Automated Review - User Reporting - Permissioned Access - Production - Reporting/Analytics **Agentic AI - eDiscovery** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Collaboration Tools - Alerts/Notifications - Full Text Extraction - Document Imaging - Audit Trail - Data Import/Export - Full Text Search - Categorization/Grouping - API - Activity Tracking - Search/Filter - Compliance Management - Document Storage - Secure Data Storage - Workflow Management - Generative AI - Optical Character Recognition - Data Visualization - Keyword Search - Metadata Extraction - Archiving & Retention - Multiple File Format Support - Data Retention Management - Drag & Drop - AI Copilot - Document Management - Commenting/Notes - Tagging - Metadata Management - Topic Clustering - Natural Language Search - Two-Factor Authentication - Customizable Reports - Indexing - Access Controls/Permissions - Duplicate Detection - User Management - Case Management - Dashboard - Document Classification ## Top FTK Central Alternatives - [Logikcull](https://www.g2.com/products/logikcull/reviews) - 4.7/5.0 (515 reviews) - [Relativity](https://www.g2.com/products/relativity/reviews) - 4.5/5.0 (642 reviews) - [Everlaw](https://www.g2.com/products/everlaw/reviews) - 4.7/5.0 (721 reviews)