FROX AG is a Swiss-based company specializing in digitalizing and automating IT and business processes. With over 25 years of experience, FROX offers comprehensive services, including consulting, implementation, software engineering, operation, and support, to help organizations enhance their service management capabilities. As a certified Premier Partner of ServiceNow and a long-standing partner of BMC Software, FROX delivers tailored solutions that drive digital transformation and improve operational efficiency. , [bmc.com] Key Features and Functionality: - Service Management Expertise: FROX provides in-depth knowledge in IT Service Management , Customer Service Management , IT Operations Management , and IT Asset Management , offering solutions that streamline and automate service processes. - Process Automation: The company specializes in automating workflows across various departments, enhancing productivity and reducing manual efforts. - System Integration: FROX ensures seamless integration of platforms like ServiceNow and BMC Software into existing IT infrastructures, facilitating smooth transitions and minimal disruptions. - Customized Solutions: Leveraging extensive project experience, FROX develops solutions tailored to specific business requirements, ensuring alignment with organizational goals. Primary Value and Problem Solving: FROX AG empowers organizations to unlock the full potential of their IT and business processes through digitalization and automation. By implementing advanced service management solutions, FROX helps businesses: - Enhance Productivity: Automated workflows and streamlined processes lead to increased efficiency and reduced operational costs. - Improve Service Quality: Standardized processes and centralized platforms ensure consistent and high-quality service delivery. - Accelerate Time-to-Market: Efficient process automation enables faster deployment of services and products, giving businesses a competitive edge. - Ensure Compliance and Security: Integrated solutions provide transparency and control, aiding in compliance with industry standards and regulations. By partnering with FROX AG, organizations can effectively navigate their digital transformation journey, achieving sustainable growth and innovation.