MH
Mary H.
Small-Business (50 or fewer emp.)
"Tremendous support by Ayesha Rumble for onboarding!"
5/5
What do you like best about Panorama?

Onboarding support was awesome! I think it will be easier for people to sign up and use the site. Review collected by and hosted on G2.com.

What do you dislike about Panorama?

It was difficult to do on my own.It is not very intuitive Review collected by and hosted on G2.com.

Verified User in Fund-Raising
UF
Verified User in Fund-Raising
Small-Business (50 or fewer emp.)
"Great product for non-profits"
4.5/5
What do you like best about Panorama?

Invaluable for non-profits who do not have large, sophisticated fundraising capabilitiies Review collected by and hosted on G2.com.

What do you dislike about Panorama?

Business hours - if you have an urgent need after-hours, there is no support Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Working with customer service and tech team on fix."
3.5/5
What do you like best about Panorama?

One stop shop for event ticketing and online auction. Review collected by and hosted on G2.com.

What do you dislike about Panorama?

Quick to want to close open ticket when issue is not resolved. Review collected by and hosted on G2.com.

Verified User in Program Development
AP
Verified User in Program Development
Small-Business (50 or fewer emp.)
"Easy to learn but lacking some efficiency"
4.5/5
What do you like best about Panorama?

GiftWorks Cloud makes it much easier to store important information, and it allows me to be very thorough about donors and donations. And now that we can access it on cloud it is much more accessible and practical. Review collected by and hosted on G2.com.

What do you dislike about Panorama?

It often lags and doesn’t check for repeat entries, so looking for certain information can become time consuming. Additionally, the customer support could be more helpful when dealing with frustrating bugs. Review collected by and hosted on G2.com.

Zeest K.
ZK
Zeest K.
Legal Administrative Assistant
Small-Business (50 or fewer emp.)
"After years of using GiftWorks for our non-profit, we switched to a different CRM"
2.5/5
What do you like best about Panorama?

Capabilities of the program - ie. reports, mass letter and label creation, etc Review collected by and hosted on G2.com.

What do you dislike about Panorama?

Feels outdated and is not very intuitive. Settings were confusing at times to change. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"great for small companies"
4/5
What do you like best about Panorama?

i liked that it was easy to works and keep track of eerything on the platform. great for a smaller company Review collected by and hosted on G2.com.

What do you dislike about Panorama?

nothing really to dislike it easy and fast to use. i was able to figure it out easily ad there is a help support if needed Review collected by and hosted on G2.com.

Akarsh B.
AB
Akarsh B.
Mid-Market (51-1000 emp.)
"Great ease of use for creating reports using smartlists and mailing however it gets slow at times"
3.5/5
What do you like best about Panorama?

Ease of use, report building and integration with MailChimp and QuickBooks . Adding Constituent, donation was also quite simple workflow. Review collected by and hosted on G2.com.

What do you dislike about Panorama?

Mailings are usually very slow and time consuming, some reports also take a monumental time and crashes sometime. Review collected by and hosted on G2.com.

Negeen A.
NA
Negeen A.
Website specialist
Mid-Market (51-1000 emp.)
"User friendly, easy to work with"
5/5
What do you like best about Panorama?

It is easy to learn and use. It was easy for me to train other employees to accurately enter data. Review collected by and hosted on G2.com.

What do you dislike about Panorama?

The reporting features were complicated to get the right report accuratley. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"GiftWorks has some great things but it is not intuitive and is pretty difficult to navigate."
1.5/5
What do you like best about Panorama?

Access to data is easy once you learn the places it is stored. Right hand access is weird. Review collected by and hosted on G2.com.

What do you dislike about Panorama?

The language is not easy to decipher. SmartLists are reports. Why not just Reports. Mailings and emails should be separate. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"GiftWorks"
2.5/5
What do you like best about Panorama?

Desktop product is now moved to the cloud. Review collected by and hosted on G2.com.

What do you dislike about Panorama?

Learning curve for desktop users. Transitioning old data, etc. Review collected by and hosted on G2.com.