# Top 10 delight.ai Alternatives & Competitors

Many buyers researching delight.ai on G2 ultimately choose a competing solution from this list of highly rated tools. In most cases, users compare alternatives based on reliability and ease of use.   
 The best overall alternative to delight.ai is [Fin](https://www.g2.com/products/fin/reviews), rated ~4.5 stars on G2 from 3734+ reviewers. It is frequently praised for helpful and efficiency. Other well-known alternatives to delight.ai are: 
- [Tidio](https://www.g2.com/products/tidio/reviews) – known for helpful and chatbots (G2 star rating ~4.6)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) – highly rated for efficiency and intuitive (G2 star rating ~4.4)
- [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) – offers easy setup and artificial intelligence (G2 star rating ~4.5)
- [Gorgias](https://www.g2.com/products/gorgias/reviews) – best suited for teams that need easy integrations and helpful (G2 star rating ~4.6)

 Browse top options below. Based on G2 review data, delight.ai is most commonly used in industries like [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Help Desk Software](https://www.g2.com/categories/help-desk). Compare user ratings by vertical to find the best fit.

[Get Price](/products/sendbird-delight-ai/software_advice_form_fill/new)

## Top 10 Alternatives to delight.ai Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how delight.ai stacks up to the competition and find the best product for your business.

[![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source)

Sponsored

G2 Advertising

Get 2x conversion than Google Ads with G2 Advertising!

G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.

[
Learn More
](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image")
](https://www.g2.com/products/fin/reviews)

[
Fin
](https://www.g2.com/products/fin/reviews)

By [Intercom, Inc.](https://www.g2.com/sellers/intercom-inc)

[

4.5/5(3,901)

](https://www.g2.com/products/fin/reviews#reviews)

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Categories in common with delight.ai:

[
AI Customer Support Agents
](/categories/ai-customer-support-agents)[
Conversational Marketing
](/categories/conversational-marketing)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/bfc6540ec12016f4e1bebfc7c9c1030e/tidio.png "Product Avatar Image")
](https://www.g2.com/products/tidio/reviews)

[
Tidio
](https://www.g2.com/products/tidio/reviews)

By [Tidio](https://www.g2.com/sellers/tidio)

[

4.6/5(1,959)

](https://www.g2.com/products/tidio/reviews#reviews)

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Categories in common with delight.ai:

[
AI Customer Support Agents
](/categories/ai-customer-support-agents)[
Conversational Marketing
](/categories/conversational-marketing)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png "Product Avatar Image")
](https://www.g2.com/products/genesys-cloud-cx/reviews)

[
Genesys Cloud CX
](https://www.g2.com/products/genesys-cloud-cx/reviews)

By [Genesys](https://www.g2.com/sellers/genesys)

[

4.4/5(1,558)

](https://www.g2.com/products/genesys-cloud-cx/reviews#reviews)

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with delight.ai:

[
AI Customer Support Agents
](/categories/ai-customer-support-agents)[
Conversational Marketing
](/categories/conversational-marketing)

[![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source)

Sponsored

G2 Advertising

Get 2x conversion than Google Ads with G2 Advertising!

G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.

[
Learn More
](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/efc7518dd0e36c465cd1bcbf6fda5af4/jotform-ai-agents.png "Product Avatar Image")
](https://www.g2.com/products/jotform-ai-agents/reviews)

[
Jotform AI Agents
](https://www.g2.com/products/jotform-ai-agents/reviews)

By [Jotform](https://www.g2.com/sellers/jotform)

[

4.5/5(767)

](https://www.g2.com/products/jotform-ai-agents/reviews#reviews)

Product Description

Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool.

Categories in common with delight.ai:

[
AI Customer Support Agents
](/categories/ai-customer-support-agents)[
Conversational Marketing
](/categories/conversational-marketing)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/d31969d015a70a6732b2b1fd3e42c2f3/gorgias.png "Product Avatar Image")
](https://www.g2.com/products/gorgias/reviews)

[
Gorgias
](https://www.g2.com/products/gorgias/reviews)

By [Gorgias](https://www.g2.com/sellers/gorgias)

[

4.6/5(566)

](https://www.g2.com/products/gorgias/reviews#reviews)

Product Description

Gorgias is the conversational AI platform designed for ecommerce brands, driving sales and resolving support inquiries throughout the entire customer journey. With industry-leading automation and AI capabilities, Gorgias revolutionizes how ecommerce brands interact with their customers. Providing customers with hyper-personalized assistance and instant support at the right time and on the right channel—all from one centralized platform. Founded in 2015, Gorgias started as a two-person team and has since grown to more than 450 employees across nine offices in San Francisco, New York, Charlotte, Toronto, Paris, Belgrade, Buenos Aires, Lisbon, and Sydney. As a certified B Corporation, Gorgias is a leader in sustainable and equitable workplace practices. Today, Gorgias is proud to serve more than 15,000 ecommerce brands, including Steve Madden, Glossier, BrüMate, and TUSHY.

Categories in common with delight.ai:

[
AI Customer Support Agents
](/categories/ai-customer-support-agents)[
Conversational Marketing
](/categories/conversational-marketing)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/af904ec66da039f0f2f90568837b8115/botpress.gif "Product Avatar Image")
](https://www.g2.com/products/botpress/reviews)

[
Botpress
](https://www.g2.com/products/botpress/reviews)

By [Botpress](https://www.g2.com/sellers/botpress)

[

4.5/5(508)

](https://www.g2.com/products/botpress/reviews#reviews)

Product Description

Botpress is a user-friendly conversational AI platform that empowers individuals and teams of all sizes to design, build, and deploy AI-powered chatbots for various applications. As a pioneer in the chatbot industry, Botpress embraces the power of large language models (LLM) and generative AI to create personalized, engaging chatbot experiences for any purpose. Available in 100+ languages and with a GPT-native suite of tools to help you unlock your creativity, Botpress supports you in achieving your conversation automation goals.

Categories in common with delight.ai:

[
AI Customer Support Agents
](/categories/ai-customer-support-agents)[
Conversational Marketing
](/categories/conversational-marketing)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/81ca860a11427c432048fbbf91598745/freshworks-freshchat.png "Product Avatar Image")
](https://www.g2.com/products/freshworks-freshchat/reviews)

[
Freshchat
](https://www.g2.com/products/freshworks-freshchat/reviews)

By [Freshworks](https://www.g2.com/sellers/freshworks)

[

4.4/5(500)

](https://www.g2.com/products/freshworks-freshchat/reviews#reviews)

Product Description

Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

Categories in common with delight.ai:

[
AI Customer Support Agents
](/categories/ai-customer-support-agents)[
Conversational Marketing
](/categories/conversational-marketing)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/ae6f6333a603f01784274fb154d92dfb/monday-com.png "Product Avatar Image")
](https://www.g2.com/products/monday-com/reviews)

[
monday AI Work Platform
](https://www.g2.com/products/monday-com/reviews)

By [monday.com](https://www.g2.com/sellers/monday-com-d88207e4-9e92-412d-903b-61cd13ca592b)

[

4.7/5(17,125)

](https://www.g2.com/products/monday-com/reviews#reviews)

Product Description

monday.com is a software company that gives anyone the power to build and improve how their organization runs.

Categories in common with delight.ai:

[
AI Customer Support Agents
](/categories/ai-customer-support-agents)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image")
](https://www.g2.com/products/hubspot-marketing-hub/reviews)

[
HubSpot Marketing Hub
](https://www.g2.com/products/hubspot-marketing-hub/reviews)

By [HubSpot](https://www.g2.com/sellers/hubspot)

[

4.4/5(14,914)

](https://www.g2.com/products/hubspot-marketing-hub/reviews#reviews)

Product Description

Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.

Categories in common with delight.ai:

[
Conversational Marketing
](/categories/conversational-marketing)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")
](https://www.g2.com/products/activecampaign/reviews)

[
ActiveCampaign
](https://www.g2.com/products/activecampaign/reviews)

By [ActiveCampaign](https://www.g2.com/sellers/activecampaign)

[

4.4/5(14,779)

](https://www.g2.com/products/activecampaign/reviews#reviews)

Product Description

ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster.

Categories in common with delight.ai:

[
Conversational Marketing
](/categories/conversational-marketing)

### Explore Articles

[
What retail task management platform is actually adopted by hourly staff without becoming software overhead that managers end up maintaining instead of selling?
](https://www.g2.com/discussions/what-retail-task-management-platform-is-actually-adopted-by-hourly-staff-without-becoming-software-overhead-that-managers-end-up-maintaining-instead-of-selling)

[
Which social media listening tools are actually useful for a brand going through a PR crisis and needing to track sentiment in real time?
](https://www.g2.com/discussions/which-social-media-listening-tools-are-actually-useful-for-a-brand-going-through-a-pr-crisis-and-needing-to-track-sentiment-in-real-time)

[
Procore vs Fieldwire by Hilti: which is the best punch list software for construction companies closing out large volumes of projects?
](https://www.g2.com/discussions/procore-vs-fieldwire-by-hilti-which-is-the-best-punch-list-software-for-construction-companies-closing-out-large-volumes-of-projects)

[
What are the best practices for UKG configuration and payroll setup for growing organizations with complex needs?
](https://www.g2.com/discussions/what-are-the-best-practices-for-ukg-configuration-and-payroll-setup-for-growing-organizations-with-complex-needs)

[
What is the best columnar database for heavy analytics workloads and BI dashboards for a data team that needs consistently fast query performance across a large shared dataset?
](https://www.g2.com/discussions/what-is-the-best-columnar-database-for-heavy-analytics-workloads-and-bi-dashboards-for-a-data-team-that-needs-consistently-fast-query-performance-across-a-large-shared-dataset)

[
Which platform offers the most advanced account segmentation analytics?
](https://www.g2.com/discussions/which-platform-offers-the-most-advanced-account-segmentation-analytics)

### Spotlight Categories

[
Relational Databases
](https://www.g2.com/categories/relational-databases)

[
VoIP Providers
](https://www.g2.com/categories/voip)

[
Attribution Software
](https://www.g2.com/categories/attribution)