The team at Friendbuy is extremely helpful in helping you craft your referral program, design it, and implement it. The reporting interface is top-notch, and their fraud prevention ensures you aren't paying referral fees to bad actors. Review collected by and hosted on G2.com.

The design interface is a tad limiting, but I appreciate that. Their built-in templates provide enough options and prevent you from "overthinking" the creative too much. The former interface was a bit clunky, but they redesigned it within the past year or two (?), and it's much easier to use now. Review collected by and hosted on G2.com.

I really liked how easy it is to use friendbuy and make updates on campaigns. I also like that the integration with tremendous is seamless. Review collected by and hosted on G2.com.

I disliked how long it took to implement with my tech team and that doing offer testing isn't as easy as I would have hoped. Review collected by and hosted on G2.com.

Our account manager (Sara) is so attentive, proactive and creative. She supports us in everything we do. We love being in such skillful hands. FB, give her a raise! Review collected by and hosted on G2.com.

Manually importing referral codes into the code bank is a bit of a pain. Review collected by and hosted on G2.com.

The UX/UI of the friendbuy site is so easy to use! We have really enjoyed the partnership with our rep as he makes understanding our data a breeze and offers actionable steps to take things up a notch. Review collected by and hosted on G2.com.

I think a feature that would be beneficial would be a way for users to stack their discounts automatically when subscribers have multiple referrals and unless you use a loyalty program that is currently not applikcable. Review collected by and hosted on G2.com.

Friendbuy is easy to use and our account manager is always there when we need them. It's easy to set up tests, and referral boosts, and analyze the data in the platform. I would highly recommend to anyone looking for a referral program. Review collected by and hosted on G2.com.

I can't think of one - any challenges we have faced our account manager has stepped in and saved the day! Review collected by and hosted on G2.com.

The platform is easy to use. Once it is all set-up, it basically runs itself. Our account manager is available for regular check-ins and provides great ideas and input for optimizing our programs. Review collected by and hosted on G2.com.

The initial sell-in projections were quite a bit off from the actual performance. However, we are trending in the right direction and gaining momentum. Review collected by and hosted on G2.com.

Jessica is easily the best part about using Friendbuy. She is helpful, friendly, easy to work with, and proactive on promotions and creative updates. She punctual and willing to help with any questions we have. Review collected by and hosted on G2.com.

The cost. Overall the platform has been average. We could use another referral SaaS and see similar results. Jessica brings all the value to Friendbuy. I would like to see improvements in the cost. Review collected by and hosted on G2.com.

Frequent and consistent reporting. They were willing to get on the phone with our engineers to answer questions. Review collected by and hosted on G2.com.

When doing our latest refresh, we weren't alerted to other assets we didn't know about. An email that was created in 2018 was being sent when the program had changed 2 times since then. Review collected by and hosted on G2.com.

I enjoy Friendbuy's platform as there are a lot of ways to customize campaigns - from branded emails to tiered rewards. Review collected by and hosted on G2.com.

One thing I wish Friendbuy could track was the net referral revenue. It's great for showcasing how many folks convert, but I'd love a summary of the net gain (after returns, cancellations, etc.). Review collected by and hosted on G2.com.

Friendbuy has been relatively easy to integrate. The customer service and tech teams have been extremely quick to respond. Reporting is easy to view. Review collected by and hosted on G2.com.

I wish the widgets were more intuitive. The UX is clunky and it requires some digging to find the correct thing you're trying to edit. This could definitely be updated. I also wish we could integrate into different payment platforms so it's easier to integrate promo codes. Review collected by and hosted on G2.com.