It is a robust platform. It is well priced and their customer support is fantastic. They helped me with my project (a bilingual one) on a daily basis to make it happens. I am very pleased and would recommend. Review collected by and hosted on G2.com.

The back-end of the widgets could be polished but once you understand how it works, it is all good. Review collected by and hosted on G2.com.

- Easy to use, intuitive platform

- Simple customer UX

- Seamless setup process Review collected by and hosted on G2.com.

- Nothing! I have yet to encounter any features/aspects I do not like Review collected by and hosted on G2.com.

Overall they have the best technology out there for companies looking to integrate with referral. They play nicely with developers and offer a wide variety of program placements allowing a great customer adoption of the program. Review collected by and hosted on G2.com.

They were on the pricier side when getting different partners. Review collected by and hosted on G2.com.

The customer support is helpful though a little slow at times to fix things that we need regarding dev stuff. Easy to onboard and easy integration Review collected by and hosted on G2.com.

Slower dev team when it comes to fixing problems that involve code Review collected by and hosted on G2.com.

Setting up our referral program with Frienbuy was a breeze. The implementation, customization, and design process were all executed at a very high level. Review collected by and hosted on G2.com.

This is not a set-it-and-forget-it type of tool. To continue reaping the benefits of a referral program, you must be sure to continue to boost program awareness and utilization. Review collected by and hosted on G2.com.

Having our CSM Matt help with all of our ideas from the beggining through execution has been great. Review collected by and hosted on G2.com.

The UI is not as seamless as I would like but our CSM is always helpful with finding information. Review collected by and hosted on G2.com.

Best customer support team and implementation support we could've asked for when launching a referral program. They always take the time to answer questions and support wherever we may be stuck. Review collected by and hosted on G2.com.

Nothing... truly, the platform is amazing and today is our launch day so the best is yet to come! Review collected by and hosted on G2.com.

One of the best things about friendbuy is their customer support. Review collected by and hosted on G2.com.

The functionality of the platform is not very intuitive. Review collected by and hosted on G2.com.

Our account rep is fantastic. She genuinely cares about the success of our referral program and is highly responsive to our needs. Review collected by and hosted on G2.com.

Some "quality of life" features just aren't there. The features that are there are buggy more often than I'd expect. Review collected by and hosted on G2.com.

The Friendbuy dashboard is the best platform dashboard I've ever seen. It is straight to the point, easy to navigate through, and is not overloaded with information. There are so many different integrations and the team is super easy to work with from setup, execution, and analysis. Review collected by and hosted on G2.com.

So far no downsides! Looking forward to future platform updates and innovation. Review collected by and hosted on G2.com.