--- title: Friday CRM Reviews meta_title: 'Friday CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 86 reviews by the users' company size, role or industry to find out how Friday CRM works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 86 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Friday CRM Reviews **Vendor:** Friday CRM **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.4/5.0 **Total Reviews:** 86 ## About Friday CRM With Friday's easy-to-use interface, you can organize all your contacts, deals, and tasks in one place. Seamlessly integrate with Gmail to sync email and calendar. Capture emails, calls, meetings, and deal statuses automatically. Friday CRM makes software simple for small teams. Key Features: 100% free for up to 100 users Contact management Deal pipeline tracking Task organization Gmail integration Calendar sync Call logging Team collaboration Take control of your customer relationships in minutes. Sign up for Friday's free CRM today! ## Friday CRM Pros & Cons **What users like:** - Users appreciate the **ease of use** of Friday CRM, finding it simple and quick to learn for record keeping. (13 reviews) - Users appreciate the **thorough features** of Friday CRM, allowing for customization and seamless integration with other tools. (7 reviews) - Users appreciate the **user-friendly interface** of Friday CRM, making information retrieval and record keeping effortless. (6 reviews) - Users appreciate the **easy setup** of Friday CRM, finding it simple to implement and customize for their needs. (5 reviews) - Users appreciate the **seamless email integration** with Gmail, enhancing their CRM experience with customization and ease of use. (5 reviews) - Easy Customization (3 reviews) - Users value the **simplicity** of Friday CRM, finding it user-friendly and easy to adapt for their needs. (3 reviews) - Users love the **affordability** of Friday CRM, appreciating its free access and ease of use for daily tasks. (2 reviews) - Lead Management (2 reviews) - Organization Efficiency (2 reviews) **What users dislike:** - Users note the **missing features** in Friday CRM, particularly lacking project management and built-in marketing tools. (5 reviews) - Users face **integration issues** with Friday CRM, particularly with Gmail and mobile-friendly features for deals. (4 reviews) - Users feel the **information provided is insufficient** , making it challenging to utilize features like reports and birthday functions. (2 reviews) - Users are frustrated by the **limited customization** options in Friday CRM, wishing for more filters and tailored features. (2 reviews) - Users note the **lack of marketing features** and express dissatisfaction with the company size field in Friday CRM. (1 reviews) - Feature Issues (1 reviews) - Filter Issues (1 reviews) - Learning Curve (1 reviews) - Limited Features (1 reviews) - Users find the **UI somewhat unintuitive** , which complicates navigation and overall usage of Friday CRM. (1 reviews) ## Friday CRM Reviews ### 1. Just starting so far ok **Rating:** 3.0/5.0 stars **Reviewed by:** Tony C. | Owner, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Friday CRM?** Price and google integration, fairly simple to get started with have not tried customer support **What do you dislike about Friday CRM?** no marketing built in, I am not a fan of the company field **What problems is Friday CRM solving and how is that benefiting you?** contact management ### 2. Awesome CRM with plenty of customization and functions **Rating:** 4.5/5.0 stars **Reviewed by:** Bernhard K. | Owner, Coach, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Friday CRM?** Available features, customization and integration with Google Workspace. Super easy to implement and very easy to use **What do you dislike about Friday CRM?** Some fields do not match the conventional field syntax, e.g. phone and address fields. **What problems is Friday CRM solving and how is that benefiting you?** Provides sales funnel pipeline tracking for my cosnulting and coaching business ### 3. Exceptional product for the cost, with friendly and responsive support **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew M. | BDM, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Friday CRM?** Love the ease of setup and the way it polls in Gmail for the appropriate contacts to track email historically **What do you dislike about Friday CRM?** Really could have the feature to edit 'a note' ;-( Additionally would be awesome to be able to bulk edit tasks due dates **What problems is Friday CRM solving and how is that benefiting you?** First CRM for Agency based company, so ticks so many of the boxes ### 4. Great User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Grant B. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2024 **What do you like best about Friday CRM?** Very easy to use and set up and can't believe it is free. We use the tool to manage a small auto business and have lots of contacts and opportunities which we track in Friday **What do you dislike about Friday CRM?** For the value for money nothing springs to mind **What problems is Friday CRM solving and how is that benefiting you?** Helps keep track of all our customers and opportunities ### 5. FREE CRM? Yes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Friday CRM?** uploading my list was fairly simple. now trying to figure out how to email birthday greetings, Easy to set up and customize for your list. **What do you dislike about Friday CRM?** Have to leave a review to get extra features. Better than money I suppose. **What problems is Friday CRM solving and how is that benefiting you?** central list to do work from. - [View Friday CRM pricing details and edition comparison](https://www.g2.com/products/friday-crm/reviews?filters%5Bsentiment_snippet%5D=1175328&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A11%3A26+-0500&secure%5Bsession_id%5D=e5ac6f8a-fe64-4877-8eb5-c5b51c5aa194&secure%5Btoken%5D=bcd580410f74f279234fd858ebd717cc323f8b2001d1c98453561e4d5b0792a7&format=llm_user) ## Friday CRM Integrations - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) ## Friday CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Friday CRM Alternatives - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - 4.5/5.0 (1,508 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (3,061 reviews) - [EngageBay](https://www.g2.com/products/engagebay/reviews) - 4.6/5.0 (701 reviews)