--- title: Freshteam by Freshworks Reviews meta_title: 'Freshteam by Freshworks Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 286 reviews by the users' company size, role or industry to find out how Freshteam by Freshworks works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 286 scale: '5' date_modified: '2026-08-04' parent_category: name: Talent Acquisition Suites url: https://www.g2.com/categories/talent-acquisition-suites --- # Freshteam by Freshworks Reviews **Vendor:** Freshworks **Category:** [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **Average Rating:** 4.4/5.0 **Total Reviews:** 286 ## About Freshteam by Freshworks Freshteam is the smart HR software for growing businesses. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - all in one place. Freshteam helps attract and source top talent through various channels - a quickly customizable career site, integration with multiple free and premium job boards, and social media channels. Once the candidates are in, the recruiters can collaborate with the hiring managers to screen and interview them, share feedback, leave notes for each other, and finally, hire and roll out offers to the best candidates. Freshteam also enables the HR team to onboard new hires even before day one - whether it’s getting forms filled, documents signed, or handing out handbooks, Freshteam can do it in a few clicks. In addition, it also allows you to create an onboarding task list and assign it to respective people. You can gather all the necessary information and create employee profiles (which flesh out into a directory), manage access permissions to employee information and documents, etc. The HR software also takes complete care of employee time off, employee and manager self-service for employees to raise requests, manager approval workflows, time off reports for teams and the whole organization that give a quick view into upcoming leaves, absenteeism trends, and more. The Android and iOS apps enable you to carry out important actions on the go. Freshteam is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software, Freshsales CRM Software, etc. – with more than 150000 businesses worldwide, including Cisco, Honda, Chargebee, The Atlantic, JCDecaaux, and PharmEasy. ## Freshteam by Freshworks Pros & Cons **What users like:** - Users find Freshteam's **user-friendly interface** enhances navigation and simplifies candidate management effectively. (9 reviews) - Users appreciate the **efficient interface** of Freshteam, making candidate management and collaboration seamless and intuitive. (6 reviews) - Users appreciate the **user-friendly interface** of Freshteam, finding it intuitive and efficient for managing hiring processes. (6 reviews) - Users find Freshteam's **easy access** invaluable, streamlining collaboration and management in recruitment with minimal training. (4 reviews) - Users appreciate the **intuitive navigation** of Freshteam, allowing for efficient candidate management and collaboration. (4 reviews) - Comprehensive Features (3 reviews) - Customization Focus (3 reviews) - Easy Tracking (3 reviews) - Helpful (3 reviews) - ATS (Applicant Tracking System) (2 reviews) **What users dislike:** - Users express frustration over the **candidate unassignment** and issues with search functionality in Freshteam. (3 reviews) - Users experience **integration issues** with Freshteam, finding it clunky when connecting to various tools and platforms. (3 reviews) - Users find **missing features** in Freshteam, particularly in reporting and mobile app functionality, affecting overall satisfaction. (3 reviews) - Users experience **notification issues** with recurring bugs and errors, hindering a smooth hiring process. (3 reviews) - Users find **customer support limited** in understanding needs, with slow response times during high-priority situations. (3 reviews) - Access Limitations (2 reviews) - Users find the **cluttered dashboard** and unassigning of applicants problematic, complicating candidate searches after job updates. (2 reviews) - Users experience **email issues** with Freshteam, facing errors and duplicate sends that disrupt the hiring process. (2 reviews) - Expensive (2 reviews) - Limited Customization (2 reviews) ## Freshteam by Freshworks Discussions - [What is the best way to manage onboarding process](https://www.g2.com/discussions/what-is-the-best-way-to-manage-onboarding-process) - 1 comment, 1 upvote - [View Freshteam by Freshworks pricing details and edition comparison](https://www.g2.com/products/freshteam-by-freshworks/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+08%3A34%3A00+-0500&secure%5Bsession_id%5D=4da5fa7e-802f-4bb0-bfdc-02e4aa9e55d9&secure%5Btoken%5D=6861f3928f0172edb8b907f54f396576854b9a1053bc4fa87bcd91bb3898c0de&format=llm_user) ## Freshteam by Freshworks Features **Logistics** - Export - Upload - Employee Directory **Platform Basics** - Performance - Security **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation **Recruitment Platform - Recruitment Platforms** - User Permissions - Sourcing - Interviews - Dashboard - Internationalization & Locationalization - Customization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Offer Letter Approvals - Offer Letter Templates **Editing & Design** - Update - Details - Restructure **Platform Functionality** - Customizability - Mobility **Platform Basics** - Interoperability - Performance - Integrations **Recruitment AI - Recruitment Platforms** - Candidate Matching - Gen AI in Talent Acquisition - Engagement **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Onboarding Notifications **Platform Data** - Reporting - Alerts and Notifications - Platform Search **Platform Content** - Digital Strategy - Candidate Relationship Management - Employer Branding - Social Recruiting **Agentic AI - Org Chart** - Cross-system Integration - Proactive Assistance **Platform Data** - Onboarding Process Reporting **Platform Performance** - Automation - File Sharing - Reporting **Agentic AI - Recruitment Platforms** - Adaptive Learning - Natural Language Interaction - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Platform Additional Functionality** - Dashboard - Mobility **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot ## Top Freshteam by Freshworks Alternatives - [Workable](https://www.g2.com/products/workable/reviews) - 4.4/5.0 (687 reviews) - [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) - 4.4/5.0 (1,791 reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - 4.4/5.0 (3,889 reviews)