David M.
DM
David M.
Head of Partnerships
Small-Business (50 or fewer emp.)
"Cloud HR tool for great for SMEs"
4/5
What do you like best about Freshteam by Freshworks?

It is cloud-based and has a native iOS application. It makes it really easy to collaborate with our HR team and we can work on recruitments together (e.g.: communicating with candidates, adding comments). Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

It is difficult to see which colleagues are on holiday, sick leave or working from home on specific dates. Especially for an SaaS company, this is vital information where the majority of the team is working remotely. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Amazing price for value with helpful features"
4/5
What do you like best about Freshteam by Freshworks?

Customizable hiring workflows, career page, automated workflows, score cards, integration with LinkedIn, intuitive to use, candidate self-schedule feature Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

does not have an integration with slack and does not provide a URL to add to google calendar (you can only see employees' time-off by accessing the platform)

In the employee profile, you can only attach one document at a time. One field does not allow you to update multiple docs. Review collected by and hosted on G2.com.

Nivedita G.
NG
Nivedita G.
Operations
Small-Business (50 or fewer emp.)
"It was a decent experience"
4/5
What do you like best about Freshteam by Freshworks?

Quite impressed with the app's interface. Great customer service. It was a good experience overall. Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

Not that we dislike anything about Freshteams, it's just that there was no appraisal management at the time. Wish they had it. Review collected by and hosted on G2.com.

Samuel T.
ST
Samuel T.
Administrator
Small-Business (50 or fewer emp.)
"Best hiring solution from the Fresh works team."
5/5
What do you like best about Freshteam by Freshworks?

We used Freshteam for more than 1 year in our company setting up automatic update emails for candidates& stagewise hiring journey based on application is super easy. Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

Nothing so far all features added what i need Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Using Freshteam has streamlined our recruiting efforts in the company. Highly recommend!"
5/5
What do you like best about Freshteam by Freshworks?

Freshteam is extremely user-friendly. Even departments unfamiliar with ATS can navigate this system. Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

I have not found much that I dislike about Freshteam. Any issue that I've had has been quickly resolved by Customer Support. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Easy to use"
4.5/5
What do you like best about Freshteam by Freshworks?

It is very easy for me to manage Different candidates across different Jobs at the same time. Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

Sometimes it takes time to make sure that posting is linked to every job board there. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"This has made tracking applicants very easy and smoothened our process of recruitment"
4/5
What do you like best about Freshteam by Freshworks?

Integrations with LinkedIn and other platforms. Integration with our website's careers page. Easy configurations. Good dashboard. Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

There is nothing that we are disliking at the moment. Review collected by and hosted on G2.com.

Juan Camilo L.
JL
Juan Camilo L.
Software Engineer
Small-Business (50 or fewer emp.)
"Easy to use and find everything you need, working calendar integrations."
5/5
What do you like best about Freshteam by Freshworks?

Good UX that is easy to learn and easy to find anything you would need. Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

Haven't found bad things about the product, I think it hits the sweet spot between simplicity and features. When reviewing candidates I would like to suggest other roles for hiring instead of the current role, but i think adding complexity may not be good for the product. Review collected by and hosted on G2.com.

Aditya S.
AS
Aditya S.
Head of Global Presales
Mid-Market (51-1000 emp.)
"An Agile, Quick to use HRMS tool"
4.5/5
What do you like best about Freshteam by Freshworks?

The home dashboard is simple and intuitive to use. The best feature is the candidate summary page where you find the details from the CV auto-populated with their summary and status of the candidates. It is very easy to take next steps based on the information captured on this page. The candidate sourcing metrics are also very clean and simple to use. Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

At present, the product covers less features on candidate onboarding. This is a crucial part during COVID times where remote onboarding has to be facilitated well. Hopefully, we would see this launched with Freshteams soon Review collected by and hosted on G2.com.

Harish K.
HK
Harish K.
Product Manager
Small-Business (50 or fewer emp.)
"Seamless Integrations and friendly support"
5/5
What do you like best about Freshteam by Freshworks?

Knowledgeable support staff and extended integration possibilities. Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

More integrations via marketplace rather than having to use Zapier or third-party tools. For example, Freshdesk-Freshteams integration to share form submission data. Review collected by and hosted on G2.com.