Arpit K.
AK
Arpit K.
Business Applications Specialist
Mid-Market (51-1000 emp.)
"The ATS with a great customer support"
4.5/5
What do you like best about Freshteam by Freshworks?

The support team at Freshteam is super helpful regarding learning guides and tutorials or just quickly connecting and walking me through a feature I don't fully understand yet. They consider feedback and incorporate changes fairly quickly. Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

Some parts of the tool seem like no testing was done, and hence quite a few minor bugs can be spotted here and there, but then again - the support team takes care of it all. :) Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great experience, very easy to use"
4.5/5
What do you like best about Freshteam by Freshworks?

I love the fact that my recruitment is now more efficient. Being able to move candidates to the next step and have automated emails and tests sent to them saves so much time. Having a list of all applicants, what happened at the interview stage and if they had passed any tests is invaluable to the other staff involved in the recruitment. Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

The only downside I can think of is when a candidate is moved to the next stage it will send the email or test without having a box to confirm we want to do it, we have accidentally sent emails and tests to applicants that we did not want to have them. Review collected by and hosted on G2.com.

Tad D.
TD
Tad D.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Very simple and effective platform!"
5/5
What do you like best about Freshteam by Freshworks?

The creation of a "jobs page" that looks very professional that I can link in my website is incredible. It allows me to be very professional for much less effort on my part! Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

I haven't found anything not working well. I think it took us a little bit to learn how to create automatic triggers, but we were able to figure it out. I also wish I could change a job's status from the recruit page rather than clicking into the job. Review collected by and hosted on G2.com.

Timcy B.
TB
Timcy B.
Head of Recruitments
Mid-Market (51-1000 emp.)
"A Smart ATS for Startups"
3.5/5
What do you like best about Freshteam by Freshworks?

I like how the repeated tasks can be minimised using automations for them. Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

Integrations! There are only a few products that can be integrated with Freshteam. It is not possible to call, send SMS/ Whatsapp to candidates directly from Freshteam which is a pain staking task for recruiters. There are some other ATS that have this feature enabled. The report generation feature needs to be improved too. It only shares raw data and then it needs to be figured out and collated into a report. Review collected by and hosted on G2.com.

Vishal N.
VN
Vishal N.
Manager, Human Resources
Enterprise (> 1000 emp.)
"Very clean and next dashboard. Deeper product variation will make it even better."
4.5/5
What do you like best about Freshteam by Freshworks?

Clean interface and placement of tools are very easy to notice and access. Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

Some extra fields make the dashboard cluttered sometimes. Review collected by and hosted on G2.com.

Rohit A.
RA
Rohit A.
Founder & CEO
Small-Business (50 or fewer emp.)
"FreahTeam is a great team management platform."
5/5
What do you like best about Freshteam by Freshworks?

Freshteam is a great team management platform. We have been using it for the last 6 months now and have seen much productivity in team management since it's a fit for any size of the organisation. Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

We liked almost everything about the tool, but if this system has the payroll functionality then it was the was suited for us for payouts as well to the teams around the company. Review collected by and hosted on G2.com.

Mariam S.
MS
Mariam S.
Client Relations and Project Management Lead | Co-Founder
Small-Business (50 or fewer emp.)
"So far the best one out there within our budget"
3.5/5
What do you like best about Freshteam by Freshworks?

Relatively straightforward did not take long to figure everything out for our organisation's needs and personalisation.

The pricing model and the fee for small businesses are good.

Clear UI+UX

Easy to collaborate with team members by tagging them, creating tasks in their name Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

We'd ideally want to have different locations for our roles, but need to create an additional office/location for organisation to be able to do this, which in itself is out of the fee structure, meaning we'd have to bump up to premium to be able to do this 1 thing.

We don't use it a lot for internal HR purposes, but mainly for talent acquisition. It seems to me when I add team members who are non-TA, I need to pay for them too... Review collected by and hosted on G2.com.

Mrinalini K.
MK
Mrinalini K.
Senior QA Engineer
Small-Business (50 or fewer emp.)
"One stop solution for HR"
4.5/5
What do you like best about Freshteam by Freshworks?

It has consolidated information for an employee at one single place

1. Employee information - Leaves, Details

2. If any interviews are scheduled we can check

3. Apply for leaves

4. Managers can plan the work as he/she can see who all have planned leaves upcoming

5. Org Chart

6. Upcoming holidays

7. New joinees

8. Celebrations

9. Search something

basically at a single place everything you want Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

Need some more features -

1. salary slips for employees

2. income tax proof submission and all

, if that can be integrated as well. Review collected by and hosted on G2.com.

Stanley P.
SP
Stanley P.
Public Area Attendant
Small-Business (50 or fewer emp.)
"Amazing Experience"
4.5/5
What do you like best about Freshteam by Freshworks?

It is user friendly and I love it the most. I have a separate log-in for all my employees and the interface is so cool and easy. I will definitely recommend to my colleagues. Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

Compared to other management sites, It would be better if it includes some other options like timesheet management, payroll, and attendance integrated with the internal database. Review collected by and hosted on G2.com.

Ahmed F.
AF
Ahmed F.
Application Support Lead
Mid-Market (51-1000 emp.)
"Fresh your mind with Feshteam"
5/5
What do you like best about Freshteam by Freshworks?

Organized and integrate with many professionals software and apps, as I did not take any time to find what I need and how to do it, also reach support so easy from the app itself Review collected by and hosted on G2.com.

What do you dislike about Freshteam by Freshworks?

I dislike that there is no customization in adding a new stage to the hiring process: For example, I need to add a new process called Decision after the Offer, which includes “Approved and Rejected stages”. and it automatically redirects to those new stages! Review collected by and hosted on G2.com.