---
title: Freshstatus by Freshworks Reviews
meta_title: 'Freshstatus by Freshworks Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 370 reviews by the users' company size, role or industry
  to find out how Freshstatus by Freshworks works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 370
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# Freshstatus by Freshworks Reviews
**Vendor:** Freshworks  
**Category:** [IT Alerting Software](https://www.g2.com/categories/it-alerting)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 370
## About Freshstatus by Freshworks
Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4. Customise your Email Alerts: On popular demand, now you can customize the “from” & “reply-to” email addresses and DKIM settings. You can also change the look & feel of these emails along with its content. 5. Subscriber Alerts with RSS/ATOM - Get update notifications as RSS/ATOM feed. 6. Webhook Integrations - Subscribers can set up their own Webhook integrations to connect with any channel they like and receive regular updates. 7. Follow an Incident: Your end users have the option to follow a particular Incident or Scheduled Maintenance of the service that affects them the most. 8. Dynamic Date and Time : Status page will now show Date and Time based on the user’s Browser settings. Freshstatus allows you to setup unlimited services, Incidents and Maintenance updates and lets you have up to 250 subscribers, 5 users & unlimited internal team members.






- [View Freshstatus by Freshworks pricing details and edition comparison](https://www.g2.com/products/freshstatus-by-freshworks/reviews?page=32&section=pricing&secure%5Bexpires_at%5D=2026-08-07+02%3A52%3A05+-0500&secure%5Bsession_id%5D=e2207f76-d615-4b97-9242-10a147749229&secure%5Btoken%5D=eae7422fe80cd97dffd7b7acdce1d94f9daa4f0c6bbc2a553ffdb107cf72c931&format=llm_user)

## Freshstatus by Freshworks Features
**Generative AI**
- AI Text Generation

**Agentic AI - IT Alerting**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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