AF
Andy F.
Director of ICT
Mid-Market (51-1000 emp.)
"Another great product from Freshworks!"
5/5
What do you like best about Freshstatus by Freshworks?

Cost!

Ease of use!

Combined with FreshService it really integrates everything! Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

There isn't anything not to like. It's free and does so much! Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Very good service"
5/5
What do you like best about Freshstatus by Freshworks?

Design of the page, the fact that it is free to use is very good, not much of other pages offer this much features that Freshstatus. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

So far, i haven ’t found any issues so far. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"No-frills status page"
4/5
What do you like best about Freshstatus by Freshworks?

It's easy to spin up and looks great. While it's not quite sufficient for full incident management, it is an easy way to notify clients/internally.

We liked that it was easy to connect via webhook to Slack - so all employees recieve updates directly as they happen with an @channel tag. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

While it is possible to service on your own domain, it is not possible to do so over HTTPS?

Also it would be nice with better webhooks. For an example when creating an incident it is called twice. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Very useful!"
3.5/5
What do you like best about Freshstatus by Freshworks?

I really like the dashboard, really intuitive and easy to use Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Localization looks like is still not supported Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Excellent Free Feature with Freshdesk"
5/5
What do you like best about Freshstatus by Freshworks?

Easy to use software that is very flexible even at the free tier. Excellent Customer Support. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Wish there were more badges and alert widgets that were free. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Excellent Service"
5/5
What do you like best about Freshstatus by Freshworks?

It's very easy to configure and setup for use. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Currently I do not have anything negitive to say about the product Review collected by and hosted on G2.com.

Nathan T.
NT
Nathan T.
Product Manager
Small-Business (50 or fewer emp.)
"Fresh Status is something we have used for 12+ months now"
5/5
What do you like best about Freshstatus by Freshworks?

Fresh Status is something we have used for 12+ months now and I've been surprised at how robust and full featured of a product that it is. It meets our needs to show the server status to our clients and we reference it a bit to clients

We've tried a bunch of different options but have stayed with fresh status. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

It's been pretty great but the one thing I would be looking for is an additional feature for increasing frequency of checks on status etc. (even if we pay for them ) but It's possible I missed that in settings. Review collected by and hosted on G2.com.

Donnie O.
DO
Donnie O.
IT Development RPA
Mid-Market (51-1000 emp.)
"Still learning but user friendly so far"
4/5
What do you like best about Freshstatus by Freshworks?

So far still learning, but i like that I can basically mirror my venders status page in one location as well as present the data in a way that shows when they are working we are, and when they go down, we go down, its a team effort, Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

I can say to much entirely yet still learning and digging into its full abilities Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
AC
Verified User in Consumer Electronics
Mid-Market (51-1000 emp.)
"Great value"
5/5
What do you like best about Freshstatus by Freshworks?

Great value in the free tier which allows us to try the product in production. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

It would be nice to have some integrated services, e.g. AWS Status, that are already monitored and we just add to the page. Review collected by and hosted on G2.com.

Graeme L.
GL
Graeme L.
Managing Director
Small-Business (50 or fewer emp.)
"Great product, fantastic free option. When we grow enough for a paid service, we will use."
5/5
What do you like best about Freshstatus by Freshworks?

UI, email to customers is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

N/A Works great. no negative feedback to offer. Review collected by and hosted on G2.com.