JT
Jeremy T.
Mid-Market (51-1000 emp.)
"Overall good incident notificaiton system."
3.5/5
What do you like best about Freshstatus by Freshworks?

Working well to notify my internal company.

Grouping resources and allowing our Users to subscribe to events is key Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Unable to sync users or groups from FreshService is the biggest detriment to program. Review collected by and hosted on G2.com.

Scott H.
SH
Scott H.
VP of Information Systems & Technology
Mid-Market (51-1000 emp.)
"So far it seems very useful"
4.5/5
What do you like best about Freshstatus by Freshworks?

Very easy to use. The price is awesome. The number of integrations and walking you thru them is also very good Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

So far I have really not come across any. The only thing I would mention is the lack of being able to get a realistic price up front. Yeah, the free account is great, but we are just below it and it would be great to be able to easily see what I could expect. Atlassian is notorious for offering limited free plans and then to add the 1 user that puts you over the limit is a huge cost. So knowing this before hand would be great. Review collected by and hosted on G2.com.

Jacob D.
JD
Jacob D.
System Engineer
Small-Business (50 or fewer emp.)
"Good service"
5/5
What do you like best about Freshstatus by Freshworks?

The free offerings are great for monitoring my home server and services. The status page looks nice and the integration with the free Freshping monitoring is very handy. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

No issues that I have been able to detect Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Reasonable Status Page system"
4/5
What do you like best about Freshstatus by Freshworks?

Allows incidents and scheduled mainenance to be easily presented, Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Direct integrations for notifications would be more convenient (e.g. posting a message in our internal Google Chat) but with a little code and the webhooks we should be able to get something works Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"The system is so easy to use, and couldnt think of any bad points to comment."
5/5
What do you like best about Freshstatus by Freshworks?

The system is so easy to setup and use.

It is clean and simple not just for internal use but for our clients as well.

Would strongly recommend every company should use something like this Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Honestly, nothing!

I think that the product does everything we need it to do. Review collected by and hosted on G2.com.

WG
William G.
Small-Business (50 or fewer emp.)
"New User"
2.5/5
What do you like best about Freshstatus by Freshworks?

I'm a New User to FreshStatus product line. I like what I see so far. Just trying to iron out a few issues here and there but nothing deal-breaking as of yet. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Havent found one yet. I'll see how it goes from here on out. Review collected by and hosted on G2.com.

GABRIEL D.
GD
GABRIEL D.
IT COORDINATOR
Mid-Market (51-1000 emp.)
"We already use the platform, but the monthly fee is high due to the dollar in Brazil"
1/5
What do you like best about Freshstatus by Freshworks?

I am familiar with the freshstatus tool, but we use freshping and it is very useful for monitoring because it is simple to configure and I have now integrated with freshstatus to test it Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

As I informed you, I am familiar with the Freshstatus status tool that I integrated at the time to use as soon as I finish it, I can give you a better evaluation after using it Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Easy to setup and use"
4.5/5
What do you like best about Freshstatus by Freshworks?

Very easy an quick to set up and start using

Can be used with a custom domain

Very customizable for a free tool Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Do not accept upload of images for customization Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Easy to use and good looking status page with incident reporting"
5/5
What do you like best about Freshstatus by Freshworks?

I like the integration with Freshping, so my status pages refresh automatically. It's great that our clients can subscribe to updates. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Currently nothing. It works very well. We never had any issues. Review collected by and hosted on G2.com.

Stewart W.
SW
Stewart W.
Company Administrator
Small-Business (50 or fewer emp.)
"Very simple and easy to setup"
5/5
What do you like best about Freshstatus by Freshworks?

freshstatus is Very simple and easy to setup allowing us to spend more time on the things that matter most it also has a free account that will get you off to a flying start in no time Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Have not found anything we don't like about this service Review collected by and hosted on G2.com.