Recommendations to others considering Freshstatus by Freshworks:
Look into the paid subscription option, if at all possible. It seems to be rather well priced and the product is very easy to implement and maintain. Review collected by and hosted on G2.com.
What problems is Freshstatus by Freshworks solving and how is that benefiting you?
We are currently only using it internally to notify the technology support related departments, but we would like to embed it on our IT website to keep students, staff, and faculty informed of outages and upcoming maintenance. I am part of a small IT Department and often when a service is down I may be the one working to resolve the problem or contact the vendor, while simultaneously updating code on our website to post the alert. Even without the Freshping integration, the ability to login and quickly change the status of a service would save an incredible amount of time that could be better spend resolving the problem. Review collected by and hosted on G2.com.