--- title: Freshstatus by Freshworks Reviews meta\_title: 'Freshstatus by Freshworks Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 370 reviews by the users' company size, role or industry to find out how Freshstatus by Freshworks works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 370 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Freshstatus by Freshworks Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Freshstatus by Freshworks but has limited features. Are you part of the Freshstatus by Freshworks team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4. Customise your Email Alerts: On popular demand, now you can customize the “from” & “reply-to” email addresses and DKIM settings. You can also change the look & feel of these emails along with its content. 5. Subscriber Alerts with RSS/ATOM - Get update notifications as RSS/ATOM feed. 6. Webhook Integrations - Subscribers can set up their own Webhook integrations to connect with any channel they like and receive regular updates. 7. Follow an Incident: Your end users have the option to follow a particular Incident or Scheduled Maintenance of the service that affects them the most. 8. Dynamic Date and Time : Status page will now show Date and Time based on the user’s Browser settings. Freshstatus allows you to setup unlimited services, Incidents and Maintenance updates and lets you have up to 250 subscribers, 5 users & unlimited internal team members. * * * Seller [Freshworks](https://www.g2.com/sellers/freshworks) Discussions [Freshstatus by Freshworks Community](https://www.g2.com/products/freshstatus-by-freshworks/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Niranjan Ragavan Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months [ View More Pricing Information ](https://www.g2.com/products/freshstatus-by-freshworks/pricing) ## Top-Rated Alternatives [ ![PagerDuty](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PagerDuty") PagerDuty 4.5/5(972) ](https://www.g2.com/products/pagerduty/reviews) [ ![Jira Service Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jira Service Management") Jira Service Management 4.3/5(991) ](https://www.g2.com/products/jira-service-management/reviews) [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ View All Alternatives ](https://www.g2.com/products/freshstatus-by-freshworks/competitors/alternatives) ## User Insights Average based on 370 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) AF Andy F. Director of ICT Mid-Market (51-1000 emp.) 10/13/2022 "Another great product from Freshworks!" 5/5 What do you like best about Freshstatus by Freshworks? Cost! Ease of use! Combined with FreshService it really integrates everything! Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? There isn't anything not to like. It's free and does so much! Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? This allows us to provide information to employees without having them having to generate tickets. It's also great at providing information about upcoming maintenance windows! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Small-Business (50 or fewer emp.) 9/27/2022 "Very good service" 5/5 What do you like best about Freshstatus by Freshworks? Design of the page, the fact that it is free to use is very good, not much of other pages offer this much features that Freshstatus. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? So far, i haven ’t found any issues so far. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? I wanted a status page and Freshstatus solved what I wanted. Its clean and easy to use Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 8/23/2022 "No-frills status page" 4/5 What do you like best about Freshstatus by Freshworks? It's easy to spin up and looks great. While it's not quite sufficient for full incident management, it is an easy way to notify clients/internally. We liked that it was easy to connect via webhook to Slack - so all employees recieve updates directly as they happen with an @channel tag. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? While it is possible to service on your own domain, it is not possible to do so over HTTPS? Also it would be nice with better webhooks. For an example when creating an incident it is called twice. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? For us it makes it easier to communicate outages and incidents with our clients and other stakeholders. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 11/17/2022 "Very useful!" 3.5/5 What do you like best about Freshstatus by Freshworks? I really like the dashboard, really intuitive and easy to use Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? Localization looks like is still not supported Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Communication about the status of our services Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 10/21/2022 "Excellent Free Feature with Freshdesk" 5/5 What do you like best about Freshstatus by Freshworks? Easy to use software that is very flexible even at the free tier. Excellent Customer Support. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? Wish there were more badges and alert widgets that were free. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Communicating maintenance and downtime to internal staff and customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 10/7/2022 "Excellent Service" 5/5 What do you like best about Freshstatus by Freshworks? It's very easy to configure and setup for use. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? Currently I do not have anything negitive to say about the product Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? It allows our customers to see services status which has been helpful. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nathan T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan T.") NT Nathan T. Product Manager Small-Business (50 or fewer emp.) 3/3/2022 "Fresh Status is something we have used for 12+ months now" 5/5 What do you like best about Freshstatus by Freshworks? Fresh Status is something we have used for 12+ months now and I've been surprised at how robust and full featured of a product that it is. It meets our needs to show the server status to our clients and we reference it a bit to clients We've tried a bunch of different options but have stayed with fresh status. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? It's been pretty great but the one thing I would be looking for is an additional feature for increasing frequency of checks on status etc. (even if we pay for them ) but It's possible I missed that in settings. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? no problems. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Donnie O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donnie O.") DO Donnie O. IT Development RPA Mid-Market (51-1000 emp.) 1/21/2022 "Still learning but user friendly so far" 4/5 What do you like best about Freshstatus by Freshworks? So far still learning, but i like that I can basically mirror my venders status page in one location as well as present the data in a way that shows when they are working we are, and when they go down, we go down, its a team effort, Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? I can say to much entirely yet still learning and digging into its full abilities Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? That when a ticket comes into our ticket system, this shows me other companies are having the issue and that I also can post that so it can group tickets that it is being worked on so i do not dig into our tickets since the incident is on the vendor's side and they are working on a fix. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Electronics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Electronics") AC Verified User in Consumer Electronics Mid-Market (51-1000 emp.) 8/7/2022 "Great value" 5/5 What do you like best about Freshstatus by Freshworks? Great value in the free tier which allows us to try the product in production. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? It would be nice to have some integrated services, e.g. AWS Status, that are already monitored and we just add to the page. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Status communication. We need a central place to advise of issues with our various services or third party services. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Graeme L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Graeme L.") GL Graeme L. Managing Director Small-Business (50 or fewer emp.) 7/29/2022 "Great product, fantastic free option. When we grow enough for a paid service, we will use." 5/5 What do you like best about Freshstatus by Freshworks? UI, email to customers is very helpful. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? N/A Works great. no negative feedback to offer. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Communication to clients in a single efficient way. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months ### Average Discount 13% [ View More Pricing Information ](https://www.g2.com/products/freshstatus-by-freshworks/pricing) Freshstatus by Freshworks Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e5d47d6fbc279b6fd32f29b6058c25a9/pagerduty.png "Product Avatar Image") PagerDuty 4.5/5(972) [ Compare Now ](https://www.g2.com/compare/freshstatus-by-freshworks-vs-pagerduty) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_33920a3866ad94608ec6b89830ae780f/statuspage.png "Product Avatar Image") Statuspage 4.2/5(30) [ Compare Now ](https://www.g2.com/compare/freshstatus-by-freshworks-vs-statuspage) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-it-service-management.jpg "Product Avatar Image") ServiceNow IT Service... 4.5/5(1,947) [ Compare Now ](https://www.g2.com/compare/freshstatus-by-freshworks-vs-servicenow-it-service-management) ##### ##### Freshstatus by Freshworks Features Generative AI AI Text Generation [ View More Features ](https://www.g2.com/products/freshstatus-by-freshworks/features) ##### Categories on G2 [IT Alerting](https://www.g2.com/categories/it-alerting) ##### Explore More [Best tools for automating feedback categorization](https://www.g2.com/discussions/feedback-analytics-what-are-the-best-tools-for-automating-feedback-categorization)[Which procure-to-pay system is most recommended by professionals](https://www.g2.com/discussions/which-procure-to-pay-system-is-most-recommended-by-professionals)[What are the best automotive marketing tools for dealerships requiring faster website optimization and competitive positioning?](https://www.g2.com/discussions/what-are-the-best-automotive-marketing-tools-for-dealerships-requiring-faster-website-optimization-and-competitive-positioning) [SafetyCulture vs SafetyChain: which food safety management platform integrates better with existing business systems?](https://www.g2.com/discussions/safetyculture-vs-safetychain-which-food-safety-management-platform-integrates-better-with-existing-business-systems)[Which publisher ad server software is easiest for a small publisher to set up without developer help so a non-technical team can manage their own ad inventory?](https://www.g2.com/discussions/which-publisher-ad-server-software-is-easiest-for-a-small-publisher-to-set-up-without-developer-help-so-a-non-technical-team-can-manage-their-own-ad-inventory)[What is the best IT alerting tool for large-scale IT environments?](https://www.g2.com/discussions/what-is-the-best-it-alerting-tool-for-large-scale-it-environments) [Show MoreShow Less](javascript:void(0);)