--- title: Freshstatus by Freshworks Reviews meta\_title: 'Freshstatus by Freshworks Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 370 reviews by the users' company size, role or industry to find out how Freshstatus by Freshworks works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 370 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Freshstatus by Freshworks Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Freshstatus by Freshworks but has limited features. Are you part of the Freshstatus by Freshworks team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4. Customise your Email Alerts: On popular demand, now you can customize the “from” & “reply-to” email addresses and DKIM settings. You can also change the look & feel of these emails along with its content. 5. Subscriber Alerts with RSS/ATOM - Get update notifications as RSS/ATOM feed. 6. Webhook Integrations - Subscribers can set up their own Webhook integrations to connect with any channel they like and receive regular updates. 7. Follow an Incident: Your end users have the option to follow a particular Incident or Scheduled Maintenance of the service that affects them the most. 8. Dynamic Date and Time : Status page will now show Date and Time based on the user’s Browser settings. Freshstatus allows you to setup unlimited services, Incidents and Maintenance updates and lets you have up to 250 subscribers, 5 users & unlimited internal team members. * * * Seller [Freshworks](https://www.g2.com/sellers/freshworks) Discussions [Freshstatus by Freshworks Community](https://www.g2.com/products/freshstatus-by-freshworks/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Niranjan Ragavan Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months [ View More Pricing Information ](https://www.g2.com/products/freshstatus-by-freshworks/pricing) ## Top-Rated Alternatives [ ![PagerDuty](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PagerDuty") PagerDuty 4.5/5(972) ](https://www.g2.com/products/pagerduty/reviews) [ ![Jira Service Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jira Service Management") Jira Service Management 4.3/5(991) ](https://www.g2.com/products/jira-service-management/reviews) [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ View All Alternatives ](https://www.g2.com/products/freshstatus-by-freshworks/competitors/alternatives) ## User Insights Average based on 370 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) DW Dean W. Director Small-Business (50 or fewer emp.) 12/30/2022 "New player on the market! So far much better than the others we have used!" 5/5 What do you like best about Freshstatus by Freshworks? Simple to use! Integrates with FreshPing best of all its free! Highly recommend Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? Cant say i have found anything i dislike yet! Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? With the integration of freshping. My customers can see live whats happening withough us having to go and manually record an incident Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jason G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason G.") JG Jason G. Director Opérations Information Technology and Services Small-Business (50 or fewer emp.) 10/9/2022 "excellent software suite" 5/5 What do you like best about Freshstatus by Freshworks? There are so many fresh products you can integrate with himThere are so many fresh products you can integrate with him There are so many fresh products you can integrate with him Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? The inability to print work orders for techs with signature lines, etcThe inability to print work orders for techs with signature lines, etc The inability to print work orders for techs with signature lines, etc Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Organisation and client updates are very important. Since using this dictate we have been able to cut down on help desk tickets. Our agents get a quick look at any known issues Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MT Ming T. Engineering Support Specialist Small-Business (50 or fewer emp.) 2/1/2023 "The free tier is working well. I wish there was more customization and support documents." 3.5/5 What do you like best about Freshstatus by Freshworks? The admin page is easy to use and the statuspage has a simple and clear design. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? Need more support documents and more customization options. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Freshstatus allows us to have a platform to provide real time system updates to our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DA Dave A. Mid-Market (51-1000 emp.) 3/10/2023 "Freshstatus" 4/5 What do you like best about Freshstatus by Freshworks? New user, the initial setup was very simple and creating the webhook to pull from freshping was extremely easy. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? Some task, like adding a new service, do not save unless you remember to save and publish. Clicking off the page removes everything not published. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Testing to see if this will be a permanent solution for incident reporting Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TB Tanner B. CEO Small-Business (50 or fewer emp.) 9/21/2022 "A Sexy yet Simple Status page" 3.5/5 What do you like best about Freshstatus by Freshworks? I love using Fresh Status to keep my customers / Clinets upto date on our services. It's played a vital role in Knovon. Allowing us to communicate what happening in a sexy way! I would reccomend Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? I havent seen much i don't like about them.But i've would love to beable to share our status to more then just twitter. At Knovon we refuse to use twitter because they don't allow us to express the freedom that we need. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Our business is built around providing API and server resources to game developers. And with Fresh status this allows us to communicate effectively whats happening Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Andrei Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrei Z.") AZ Andrei Z. Systems and Network Administrator Mid-Market (51-1000 emp.) 10/10/2022 "Great status page with an awesome free plan" 5/5 What do you like best about Freshstatus by Freshworks? Very easy to use, clean, and professionally looking status page with great customizability. Most of the necessary features are fully available on the free plan. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? This service is awesome, and I don't have any complaints, but it would be great to be able to add integrations with the third-party status pages (like Google Workspace Status) to Freshstatus, so they would update automatically. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? We use Freshstatus to communicate effectively about outages and scheduled maintenance events to our employees. Freshstatus allows us to keep our customers updated about our systems with no effort. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BP Brad P. Business Owner Small-Business (50 or fewer emp.) 12/8/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "Great Offering" 5/5 What do you like best about Freshstatus by Freshworks? I like the fact it integrates well with Freshworks just one log in I can manage all the aspects of my business. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? I'm using their free offering to help me get started. Not much to complain about when it's free, maybe more customization options. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? The problem Freshstatus is solving would be communicating to clients and reducing my tickets on an outage. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JL Jamie L. CTO Small-Business (50 or fewer emp.) 8/18/2022 "Great status page and generous free tier" 5/5 What do you like best about Freshstatus by Freshworks? Nice looking status page that is easily configurable and should suit almost any situation. We found connection Freshstatus and Freshping together to be pretty easy with the helpful guides. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? The single sign on and account management leaves something to be desired. We had to recreate our organisation as Freshping and Freshstatus were not showing as being in the same organisation even though they'd been made with the same account. Not a problem but the UX for grouping multiple products inside the same organisation was a bit janky. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Freshstatus allows us to show the current status of our public and internal infrastructure in a nice format as well as communicate scheduled and unscheduled maintenance and downtime. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic VF vladimir f. it support enginner Small-Business (50 or fewer emp.) 1/31/2023 "the best status page in the world." 5/5 What do you like best about Freshstatus by Freshworks? simplicity and most amazing response to support tech requeriments. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? some troubles in activation account, but the support team resolves this in short time. very happy- Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? web pages down an API down monitoring easy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Small-Business (50 or fewer emp.) 7/11/2023 "Very good" 5/5 What do you like best about Freshstatus by Freshworks? A good way to share status updates with clients!!! Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? No https to the domain, meaning that we get "not-safe"warning Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Letting clients know about maintenances and issues Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months ### Average Discount 13% [ View More Pricing Information ](https://www.g2.com/products/freshstatus-by-freshworks/pricing) Freshstatus by Freshworks Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e5d47d6fbc279b6fd32f29b6058c25a9/pagerduty.png "Product Avatar Image") PagerDuty 4.5/5(972) [ Compare Now ](https://www.g2.com/compare/freshstatus-by-freshworks-vs-pagerduty) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_33920a3866ad94608ec6b89830ae780f/statuspage.png "Product Avatar Image") Statuspage 4.2/5(30) [ Compare Now ](https://www.g2.com/compare/freshstatus-by-freshworks-vs-statuspage) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-it-service-management.jpg "Product Avatar Image") ServiceNow IT Service... 4.5/5(1,949) [ Compare Now ](https://www.g2.com/compare/freshstatus-by-freshworks-vs-servicenow-it-service-management) ##### ##### Freshstatus by Freshworks Features Generative AI AI Text Generation [ View More Features ](https://www.g2.com/products/freshstatus-by-freshworks/features) ##### Categories on G2 [IT Alerting](https://www.g2.com/categories/it-alerting) ##### Explore More [Best security compliance software for small business](https://www.g2.com/discussions/what-s-the-best-security-compliance-software-for-small-business)[What problems does intelligent content management help companies solve?](https://www.g2.com/discussions/do-intelligent-content-management-platforms-like-box-include-built-in-e-signature)[Best API gateway solutions for large-scale deployments](https://www.g2.com/discussions/what-are-the-best-api-gateway-solutions-for-large-scale-deployments) [Mixpanel vs Amplitude vs Pendo for a growth-stage SaaS team deciding which product analytics platform to standardize on before they scale?](https://www.g2.com/discussions/mixpanel-vs-amplitude-vs-pendo-for-a-growth-stage-saas-team-deciding-which-product-analytics-platform-to-standardize-on-before-they-scale)[Best tools for automating desk assignment based on schedules](https://www.g2.com/discussions/what-are-the-best-tools-for-automating-desk-assignment-based-on-schedules)[Is a dedicated APM tool worth it for a mid-size IT team managing under 100 applications?](https://www.g2.com/discussions/is-a-dedicated-apm-tool-worth-it-for-a-mid-size-it-team-managing-under-100-applications) [Show MoreShow Less](javascript:void(0);)