--- title: Freshstatus by Freshworks Reviews meta\_title: 'Freshstatus by Freshworks Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 370 reviews by the users' company size, role or industry to find out how Freshstatus by Freshworks works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 370 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Freshstatus by Freshworks Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Freshstatus by Freshworks but has limited features. Are you part of the Freshstatus by Freshworks team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4. Customise your Email Alerts: On popular demand, now you can customize the “from” & “reply-to” email addresses and DKIM settings. You can also change the look & feel of these emails along with its content. 5. Subscriber Alerts with RSS/ATOM - Get update notifications as RSS/ATOM feed. 6. Webhook Integrations - Subscribers can set up their own Webhook integrations to connect with any channel they like and receive regular updates. 7. Follow an Incident: Your end users have the option to follow a particular Incident or Scheduled Maintenance of the service that affects them the most. 8. Dynamic Date and Time : Status page will now show Date and Time based on the user’s Browser settings. Freshstatus allows you to setup unlimited services, Incidents and Maintenance updates and lets you have up to 250 subscribers, 5 users & unlimited internal team members. * * * Seller [Freshworks](https://www.g2.com/sellers/freshworks) Discussions [Freshstatus by Freshworks Community](https://www.g2.com/products/freshstatus-by-freshworks/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Niranjan Ragavan Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months [ View More Pricing Information ](https://www.g2.com/products/freshstatus-by-freshworks/pricing) ## Top-Rated Alternatives [ ![PagerDuty](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PagerDuty") PagerDuty 4.5/5(972) ](https://www.g2.com/products/pagerduty/reviews) [ ![Jira Service Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jira Service Management") Jira Service Management 4.3/5(991) ](https://www.g2.com/products/jira-service-management/reviews) [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ View All Alternatives ](https://www.g2.com/products/freshstatus-by-freshworks/competitors/alternatives) ## User Insights Average based on 370 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Shamar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shamar G.") SG Shamar G. Chief Executive Officer Small-Business (50 or fewer emp.) 8/25/2023 "Status updates lets my merchants know whats up with our system" 5/5 What do you like best about Freshstatus by Freshworks? I can share the insight status of our platform with our users Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? I don't have any dislikes as yet, everything works well so far Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? My users sending multiple support tickets Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Raymund M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raymund M.") RM Raymund M. Chief Internet Consultant/President Small-Business (50 or fewer emp.) 3/17/2023 "Freshstatus is very useful and free software. It really helps our company a lot in many aspects." 5/5 What do you like best about Freshstatus by Freshworks? What I like about Freshstatus is very useful and free to use. It really helps us inform our stakeholders, system administrators, and, end-clients if any server incidents occur. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? I think one of the sad thing to point out is when you connect the custom domain and it really difficult to get verified if your DNS was proxied for security reason. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Freshstatus enables us to be informed through its integrations to Freshping whenever our website or server is down. It will help us inform our stakeholders as well as our clients with regard to that incident. We can also inform them in advance whenever there is scheduled maintenance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Small-Business (50 or fewer emp.) 9/4/2023 "amaxing product" 5/5 What do you like best about Freshstatus by Freshworks? i like that i cab let clients know whats up and down i also liek that i can keep stuff internally without people seeing it Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? I dont like that it hard to use it on a mobile phone to update stuff Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? it hasnt yet solved anything but i did uodate a incident today for the fisrt time Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MH Martin H. Mid-Market (51-1000 emp.) 9/1/2023 "Suitable as status indicator" 5/5 What do you like best about Freshstatus by Freshworks? Indicate affected services Integration with other services Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? A little bit harder to understand for beginners Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Outages of systems, functional issues Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JR Jonas R. Small-Business (50 or fewer emp.) 4/18/2023 "Switched from another software" 5/5 What do you like best about Freshstatus by Freshworks? Freshstatus offers a much larger set of features and administration options than other/similar providers of such software. This makes Freshstatus unbeatable to use as a status site. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? There is actually not much negative to say about Freshstatus. The only negative thing is that you can no longer manually change the email address of the account owner without contacting support. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Freshstatus allows us to run a status site on our own domain while keeping our operating costs low. Few providers of such a solution offer this. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") EO Verified User in Oil & Energy Mid-Market (51-1000 emp.) 10/24/2023 "Light and free status page by Freshworks." 5/5 What do you like best about Freshstatus by Freshworks? The UI and responsiveness of the platform. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? I need a version in Portuguese Brazil but now is only in Englsh. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Visibility of enterprise digital services status. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Luc S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luc S.") LS Luc S. Small-Business (50 or fewer emp.) 10/9/2023 "great for status pages" 5/5 What do you like best about Freshstatus by Freshworks? It is a Great system for 1.Great Status page 2.Great UI Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? What is bad? There is no payment option so you can do white labels Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Not to get tickets from people Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic LF Louise F. I Mid-Market (51-1000 emp.) 12/6/2022 "Still new to the system however appears easy and convenient to use" 4/5 What do you like best about Freshstatus by Freshworks? We are already Freshdesk customers so it seemed only logical to use another Freshworks product for a status page. As I am already familiar with otehr Freshworks admin pages I have found Freshstatus very easy and intuitive to navigate. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? It allows you to navigate away from a page without prompting you to save which is frustrating if you have spent time adding groups and services but have not clicked "save and publish" - this button is also greyed out if a group does not have services. It is also unclear how create an incident and update a status at the same time - it looks like this is two separate actions. Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? The intention of the the product is to prevent customers all reporting the same issues as instead they can subcribe to incident updates so the automation should save time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Badreddine Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Badreddine Z.") BZ Badreddine Z. Small-Business (50 or fewer emp.) 2/22/2023 "Very easy and useful" 4.5/5 What do you like best about Freshstatus by Freshworks? I've been using Freshstatus for a while and I'm really happy with it. It's a great service for monitoring the uptime and performance of my website and other critical systems. The real-time updates are very helpful and the service is very easy to use. Overall, I highly recommend Freshstatus to anyone looking for a reliable monitoring solution. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? It will be userful to give access with a pin code for exemple Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? Freshstatus improve our business by providing real-time updates that help us ti communicate with our customer in incident management Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic TE The E. Small-Business (50 or fewer emp.) 8/5/2023 "Great free status page" 4.5/5 What do you like best about Freshstatus by Freshworks? Saves me coding up a status page and hosting it myself. Review collected by and hosted on G2.com. What do you dislike about Freshstatus by Freshworks? All good. Working on API next on integration Review collected by and hosted on G2.com. What problems is Freshstatus by Freshworks solving and how is that benefiting you? It allows me to put up a statue page for my home services - and soon via integration to Zabbix/API I'm self writing Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months ### Average Discount 13% [ View More Pricing Information ](https://www.g2.com/products/freshstatus-by-freshworks/pricing) Freshstatus by Freshworks Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e5d47d6fbc279b6fd32f29b6058c25a9/pagerduty.png "Product Avatar Image") PagerDuty 4.5/5(972) [ Compare Now ](https://www.g2.com/compare/freshstatus-by-freshworks-vs-pagerduty) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_33920a3866ad94608ec6b89830ae780f/statuspage.png "Product Avatar Image") Statuspage 4.2/5(30) [ Compare Now ](https://www.g2.com/compare/freshstatus-by-freshworks-vs-statuspage) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-it-service-management.jpg "Product Avatar Image") ServiceNow IT Service... 4.5/5(1,948) [ Compare Now ](https://www.g2.com/compare/freshstatus-by-freshworks-vs-servicenow-it-service-management) ##### ##### Freshstatus by Freshworks Features Generative AI AI Text Generation [ View More Features ](https://www.g2.com/products/freshstatus-by-freshworks/features) ##### Categories on G2 [IT Alerting](https://www.g2.com/categories/it-alerting) ##### Explore More [Best tools for automating feedback categorization](https://www.g2.com/discussions/feedback-analytics-what-are-the-best-tools-for-automating-feedback-categorization)[Which procure-to-pay system is most recommended by professionals](https://www.g2.com/discussions/which-procure-to-pay-system-is-most-recommended-by-professionals)[What are the best automotive marketing tools for dealerships requiring faster website optimization and competitive positioning?](https://www.g2.com/discussions/what-are-the-best-automotive-marketing-tools-for-dealerships-requiring-faster-website-optimization-and-competitive-positioning) [SafetyCulture vs SafetyChain: which food safety management platform integrates better with existing business systems?](https://www.g2.com/discussions/safetyculture-vs-safetychain-which-food-safety-management-platform-integrates-better-with-existing-business-systems)[Which publisher ad server software is easiest for a small publisher to set up without developer help so a non-technical team can manage their own ad inventory?](https://www.g2.com/discussions/which-publisher-ad-server-software-is-easiest-for-a-small-publisher-to-set-up-without-developer-help-so-a-non-technical-team-can-manage-their-own-ad-inventory)[What is the best IT alerting tool for large-scale IT environments?](https://www.g2.com/discussions/what-is-the-best-it-alerting-tool-for-large-scale-it-environments) [Show MoreShow Less](javascript:void(0);)