[ Freshsales Reviews ](https://www.g2.com/products/freshsales/reviews) [ Freshsales Reviews ](https://www.g2.com/products/freshsales/reviews) # Freshsales Pricing Overview [Editedit](https://my.g2.com/freshsales/pricings) Free Trial ## Freshsales Pricing Key Insights Last updated on Apr 30, 2026 * * * Freshsales offers **3 pricing editions** , starting from **$9** to **$59**. Freshsales pricing tiers are designed to support different usage levels and team sizes. Freshsales also offers a **free trial**. Compare the Freshsales pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Freshworks** for **custom pricing**. * * * Growth β€” $9 / 1 User Per Month Pro β€” $39 / 1 User Per Month Enterprise β€” $59 / 1 User Per Month Rated 4.5 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Growth Starting at $9.00 1 User Per Month Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels - Web Forms - SMS & WhatsApp - Basic Workflows - Contextual Collaboration with Slack - Product Catalog - Curated Reports - Freshworks Marketplace - 1 CPQ license - Basic Call Queues - Team Inbox - Custom Domains - Rotten deals Show More Pro $39.00 1 User Per Month Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance - Everything in Growth, plus - Contact Scoring by Freddy AI - Custom Sales Activities - Auto-assignment Rules - Sales Sequences - Account Hierarchy - Multiple Sales Pipelines - Sales Emails by Freddy AI - Deal Insights by Freddy AI - Advanced Workflows - Custom Reports Show More Enterprise $59.00 1 User Per Month Designed for mid to large-sized businesses needing advanced customization and governance capabilities - All features in Pro, plus - Field-level Permissions - Custom Modules - Forecasting Insights by Freddy AI - Workflows for Custom Modules - Sandbox - Audit Logs - Deal Teams - Dedicated Account Manager Show More 21-day FREE trial. No credit card required. Free to get started, affordable as you grow. Pricing information for Freshsales is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Freshsales must be conducted with the seller. 24x5 email and phone support for all plans. Get Freshsales for Free. Take your CRM with you everywhere Pricing information was last updated on October 09, 2024 Show More ## Freshsales Pricing FAQs Generated using AI Is Freshsales free, or does it offer a free trial? Freshsales does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. How much does Freshsales cost in 2026? According to G2 data, Freshsales pricing in 2026 starts at $9.00 and can reach $59.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Freshworks's official pricing page for the most current details. Who is Freshsales pricing best suited for? According to G2 reviewers, Freshsales's pricing is best suited for small to mid-sized businesses seeking an affordable, feature-rich CRM without the complexity of Salesforce or HubSpot. G2 reviews from small business users across industries like IT services, real estate, insurance, and financial services consistently praise the Growth and Pro tiers for delivering strong pipeline management, email automation, and built-in calling at accessible price points. Mid-market companies benefit most from the Pro tier's AI features and multi-pipeline support. The Enterprise tier suits larger organizations needing governance tools, custom modules, and dedicated support. Freshsales's pricing structure is particularly well-regarded by startups and lean sales teams prioritizing ease of use and cost efficiency. What are the key differences between the free and paid versions of Freshsales? Freshsales does not offer a permanent free tier but provides a free trial for evaluation. Freshsales's paid plans start at $9/month for the Growth tier, which includes web forms, basic workflows, SMS and WhatsApp, and a product catalog. Freshsales's Pro tier at $39/month adds AI-powered lead scoring, sales sequences, multiple pipelines, and advanced workflows. The Enterprise tier at $59/month unlocks custom modules, field-level permissions, sandbox environments, audit logs, and a dedicated account manager. G2 reviewers frequently note that key productivity features like AI insights and advanced automation are only accessible on higher tiers, which can push growing teams toward more expensive plans. Is Freshsales considered good value for its pricing? Freshsales is widely regarded as strong value for money, particularly among small and mid-sized businesses. G2 reviewers consistently highlight that Freshsales delivers enterprise-level CRM capabilities at a fraction of the cost of competitors like Salesforce and HubSpot. Phrases like 'best price for the features offered' and 'affordable without sacrificing functionality' appear frequently across G2 reviews. Reviewers from industries including IT, real estate, and financial services praise the bundled phone, email, automation, and AI tools as exceptional for the price. Some G2 users note that advanced features locked behind higher tiers and per-user costs can feel steep for very small teams or startups with tight budgets. ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,872) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,906) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") Zoho CRM 4.1/5(2,948) ](https://www.g2.com/products/zoho-crm/reviews) [ View All Alternatives ](https://www.g2.com/products/freshsales/competitors/alternatives) ## Freshsales Alternatives Pricing The following is a quick overview of editions offered by other [CRM Software](https://www.g2.com/categories/crm) | Product | Price | Features | | --- | --- | --- | | ![Agentforce Sales (formerly Salesforce Sales Cloud)](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png)[Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Starter Edition | $25.001 User Per Month | Out-of-the-box CRM for up to 10 users Automatic data capture Lead Management Opportunity Management Customizable Sales Process Salesforce Mobile App Configurable Reports and Dashboards Seamless collaboration Smart mobile apps Case Management Account and Contact Management Task Management, Activity Feed Chatter Lightning App Builder AppExchange Unlimited Custom Applications | | ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png)[HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) Free HubSpot CRM | $0.00 | A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers. Contact management Contact website activity Companies Deals Tasks & activities Company insights Gmail and Outlook integration App Marketplace integrations Custom support form fields Prospects Ticketing Forms Ad management Conversations inbox Reporting dashboard Email tracking & notifications Email templates Canned snippets Documents Calling Meeting scheduling Messenger integration Custom properties | | ![Zoho CRM](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d9d3ff178178a1f790a9d6114e104471/zoho-crm.png)[Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) Free Edition | Free | With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit for your home business. Leads, Contacts, Accounts Tasks, Events, Call log, and Notes Opportunities Advanced filters Page customization Custom list views Workflow management Standard reports Integration with Facebook, Twitter and Google+ Marketing automation Web forms and more.. | Various alternatives pricing & plans Free Trial Pricing information for the above various Freshsales alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Freshsales Pricing Reviews (2) ![shailendra s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shailendra s.") SS shailendra s. Web Analytics Manager Enterprise (\> 1000 emp.) 10/22/2025 "Excellent Lead Management Tool" 5/5 What do you like best about Freshsales? A great lead catring plateform, where you can manage lead distribution in a effective way. Review collected by and hosted on G2.com. What do you dislike about Freshsales? More complex to implement utm source, where we categorize lead source. Review collected by and hosted on G2.com. What problems is Freshsales solving and how is that benefiting you? A great tool for lead management. By which we can manage and assign n number of leads and respected sale. We can anlysis based on data we get as a lead. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Alvin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alvin Y.") AY Alvin Y. Real Estate Sales Manager & Revenue Manager Small-Business (50 or fewer emp.) 7/29/2026 "Poor Support, Limited Integrations and Little Visible Product Progress" 0/5 What do you like best about Freshsales? Cheaper than Hubspot and Salesforce. Replaces Excel. Review collected by and hosted on G2.com. What do you dislike about Freshsales? We reported a Freshsales defect in 2025, and it remains unresolved. Despite months of correspondence, Freshworks has not provided a firm resolution date, a meaningful technical explanation, or a credible plan to fix the problem. The response pattern has been consistently disappointing: apologize, claim the matter has been escalated, introduce another person or department, and then provide no substantive follow-up. More names are added, but nobody appears to take ownership and no solution is delivered. The wider product experience is also concerning. Useful marketplace integrations appear limited, and there has been little visible development in the areas that matter to us. While competing CRMs are introducing practical AI integrations and expanding their ecosystems, Freshsales does not appear to be keeping pace. Our experience also raises doubts about whether existing functionality is being adequately maintained. We continue paying for software with a known defect while receiving holding responses instead of measurable progress. Even basic questions, including what is blocking the fix, who is accountable, and when it will be resolved, remain unanswered. Review collected by and hosted on G2.com. What problems is Freshsales solving and how is that benefiting you? Gives the CRM function to our organization. Review collected by and hosted on G2.com. 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