1. [Home](https://www.g2.com/) 2. ... 3. [CRM Software](https://www.g2.com/categories/crm) 4. [Freshsales Discussions](https://www.g2.com/products/freshsales/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_813a05fd78e1f21d0a31de70aabccf5d/freshsales.png "Product Avatar Image") ](/products/freshsales/reviews) [ Freshsales ](/products/freshsales/reviews) (1,236)4.5/5 Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities. Advanced automation features like workflows and sales sequences boost sales productivity and ensure better prospecting. Freddy AI in Freshsales helps sellers draft contextual sales emails, receive actionable deal insights, and never miss out on revenue opportunities. Show More * * * ### 35 Discussions ### 31 Participants ### 72.0 Nps Score Already have Freshsales? ### All Freshsales Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") G2 Verified User in Information Technology and Services • about 9 years ago Posted by Freshsales Posted by Freshsales More Options - [ # How does the 21-day free trial work? ](/discussions/about-your-free-trial) [ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software)[ CRM Software ](https://www.g2.com/tags/crm-software) [ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Freshsales+questions+and+get+answers+from+expert+users+in+our+Freshsales+Discussions+section.&title=Freshsales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Freshsales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Freshsales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3%0aAsk+Freshsales+questions+and+get+answers+from+expert+users+in+our+Freshsales+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Freshsales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3%0aAsk+Freshsales+questions+and+get+answers+from+expert+users+in+our+Freshsales+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") G2 Verified User in Information Technology and Services • about 9 years ago Posted by Freshsales Posted by Freshsales More Options - [ # Do you offer 24/7 support? ](/discussions/technical-and-product-support) [ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software)[ CRM Software ](https://www.g2.com/tags/crm-software) [ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Freshsales+questions+and+get+answers+from+expert+users+in+our+Freshsales+Discussions+section.&title=Freshsales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Freshsales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Freshsales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3%0aAsk+Freshsales+questions+and+get+answers+from+expert+users+in+our+Freshsales+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Freshsales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3%0aAsk+Freshsales+questions+and+get+answers+from+expert+users+in+our+Freshsales+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") G2 Verified User in Information Technology and Services • about 9 years ago Posted by Freshsales Posted by Freshsales More Options - [ # Does Freshsales integrate with other Freshworks products? ](/discussions/native-integrations) [ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software)[ CRM Software ](https://www.g2.com/tags/crm-software) [ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Freshsales+questions+and+get+answers+from+expert+users+in+our+Freshsales+Discussions+section.&title=Freshsales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Freshsales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Freshsales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3%0aAsk+Freshsales+questions+and+get+answers+from+expert+users+in+our+Freshsales+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Freshsales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3%0aAsk+Freshsales+questions+and+get+answers+from+expert+users+in+our+Freshsales+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") G2 Verified User in Information Technology and Services • about 9 years ago Posted by Freshsales Posted by Freshsales More Options - [ # How easy is it to integrate with third party systems with Freshsales? ](/discussions/integrations-with-3rd-party-system) [ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software)[ CRM Software ](https://www.g2.com/tags/crm-software) [ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Freshsales+questions+and+get+answers+from+expert+users+in+our+Freshsales+Discussions+section.&title=Freshsales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Freshsales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Freshsales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3%0aAsk+Freshsales+questions+and+get+answers+from+expert+users+in+our+Freshsales+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Freshsales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3%0aAsk+Freshsales+questions+and+get+answers+from+expert+users+in+our+Freshsales+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") G2 Verified User in Information Technology and Services • about 9 years ago Posted by Freshsales Posted by Freshsales More Options - [ # What are the key features that Freshsales offers? ](/discussions/key-features-6049a22a-6402-4c99-932f-6ebae8147c0e) [ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software)[ CRM Software ](https://www.g2.com/tags/crm-software) [ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Freshsales+questions+and+get+answers+from+expert+users+in+our+Freshsales+Discussions+section.&title=Freshsales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Freshsales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Freshsales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3%0aAsk+Freshsales+questions+and+get+answers+from+expert+users+in+our+Freshsales+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Freshsales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3%0aAsk+Freshsales+questions+and+get+answers+from+expert+users+in+our+Freshsales+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") G2 Verified User in Information Technology and Services • about 9 years ago Posted by Freshsales Posted by Freshsales More Options - [ # How is Freshsales different from other CRMs? ](/discussions/5633-differentiating-factors) [ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software)[ CRM Software ](https://www.g2.com/tags/crm-software) [ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Freshsales+questions+and+get+answers+from+expert+users+in+our+Freshsales+Discussions+section.&title=Freshsales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Freshsales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Freshsales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3%0aAsk+Freshsales+questions+and+get+answers+from+expert+users+in+our+Freshsales+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Freshsales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3%0aAsk+Freshsales+questions+and+get+answers+from+expert+users+in+our+Freshsales+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - [‹ Prev‹ Prev](/products/freshsales/discuss?page=2) - [1](/products/freshsales/discuss) - [2](/products/freshsales/discuss?page=2) - 3 - Next ›Next › ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/freshsales/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Product Avatar Image") ### Have you used Freshsales before? Answer a few questions to help the Freshsales community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreshsales%2Fdiscuss%3Fpage%3D3%26small_ask%3Dfreshsales) No ## Top Contributors in Freshsales 1 ![Jithin C I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jithin C I.") JI Loading... ### [Jithin C I.](https://www.g2.com/users/97d2dcfa-2d14-4c52-ba44-6e402b9aa459 "Jithin C I.") Digital Marketing Analyst - Horizontal (Europe) 9 pts 2 ![oyewunmi a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "oyewunmi a.") OA Loading... ### [oyewunmi a.](https://www.g2.com/users/d4ce9ecc-4bbf-4971-85f0-2c85671bd013 "oyewunmi a.") Sales Analyst 4 pts 3 ![Avinash C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Avinash C.") AC Loading... ### [Avinash C.](https://www.g2.com/users/a221d2ba-d9ed-4f75-954b-b11ab20fedcf "Avinash C.") Business Development Manager 1 pt 4 ![Danny H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danny H.") DH Loading... ### [Danny H.](https://www.g2.com/users/79028f25-1bc3-4990-a9cd-f584e3c7b682 "Danny H.") VP, Business Development and Client Success 1 pt 5 ![Mauricio A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mauricio A.") MA Loading... ### [Mauricio A.](https://www.g2.com/users/e66c6b31-aeb4-4a82-9243-50c77e19d2e7 "Mauricio A.") Gerente 1 pt