---
title: Freshreview Reviews
meta_title: 'Freshreview Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Freshreview works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 4
  scale: '5'
date_modified: '2026-06-22'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# Freshreview Reviews
**Vendor:** Freshreview  
**Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 4
## About Freshreview
Freshreview is an online review management product that can used by multi-location businesses, franchises or Digital Marketing Agencies to fulfill their ORM needs. Freshreview connects with 40+ software which is popularly used by businesses to automate the omni channel ( Text, Email, Whatsapp and MMS) review collection process. Freshreview leverages the power of AI to provide analytics, support Local SEO features and sentiment analysis




## Freshreview Reviews
  ### 1. Makes Review Management A Breeze

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mellesia L. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2024

**What do you like best about Freshreview?**

The option to automate review requests via email, WhatsApp and QR codes are the top three reasons we choose Freshreviews.co. Their customer support is very responsive and willing to hear our suggestions.

**What do you dislike about Freshreview?**

It doesn't have all the review sites we would like to integrate in order to collect reviews.

**What problems is Freshreview solving and how is that benefiting you?**

We have rolled out a ORM solution for our clients. We are currently onboarding a number of our clients on the platform.


## Freshreview Discussions
  - [What is FreshReview used for?](https://www.g2.com/discussions/what-is-freshreview-used-for)

- [View Freshreview pricing details and edition comparison](https://www.g2.com/products/freshreview/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-14+07%3A12%3A21+-0500&secure%5Bsession_id%5D=19a03f7a-5958-48b5-a6ed-b10e4fd829ba&secure%5Btoken%5D=f742dfbe505d39457e2be90b900e2034b32e4d5e79858e4bfa10d4cbddf765fa&format=llm_user)

## Freshreview Features
**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis
- Competitive Analysis

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring
- Review Monitoring
- Brand Management
- Template Management
- SEO Management
- Response Management
- Customer Experience Management
- Negative Feedback Management
- Keyword Tracking

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- CRM Integration
- Third-Party Integrations
- Social Media Integration

**Additional Functionality**
- White Label
- Hashtag Tracking
- Review Sharing
- Reporting/Analytics
- Predictive Analytics
- Customer Advocacy
- Automated Responses
- Multi-Channel Distribution
- AI Copilot
- Employee Advocacy
- Widgets
- Search/Filter
- Scoring
- API
- Customizable Reports
- Alerts/Notifications
- Customizable Fields
- Review Request
- Engagement Tracking

## Top Freshreview Alternatives
  - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,375 reviews)
  - [SOCi](https://www.g2.com/products/soci/reviews) - 4.5/5.0 (4,499 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,072 reviews)