--- title: FreshLearn Reviews meta\_title: 'FreshLearn Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 108 reviews by the users' company size, role or industry to find out how FreshLearn works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 108 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Education url: https://www.g2.com/categories/education --- ### FreshLearn Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **simplicity and support** of FreshLearn for quickly launching courses and resolving queries effectively. [(2 mentions)](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1227136&qs=pros-and-cons#reviews) Users appreciate FreshLearn's **world-class customer support** , consistently resolving queries and exceeding expectations with every call. [(2 mentions)](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1226737&qs=pros-and-cons#reviews) Users value the **ease of use** of FreshLearn, simplifying course creation and enhancing the teaching experience. [(2 mentions)](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1226908&qs=pros-and-cons#reviews) Users value the **unlimited cloud storage** offered by FreshLearn, enhancing their course setup experience significantly. [(1 mentions)](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1942124&qs=pros-and-cons#reviews) Users appreciate the **simple and integrated design** of FreshLearn, enjoying its expanded potential for learning. [(1 mentions)](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1226956&qs=pros-and-cons#reviews) Users often struggle with **poor customer support** , which makes it challenging to navigate features and settings effectively. [(2 mentions)](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1227318&qs=pros-and-cons#reviews) Users find it **difficult to locate settings** for features, often requiring customer support for assistance. [(1 mentions)](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1942126&qs=pros-and-cons#reviews) Users find the **limited analytics** of FreshLearn restrictive for optimizing course performance and tracking student engagement effectively. [(1 mentions)](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1227237&qs=pros-and-cons#reviews) ### Top Pros or Advantages of FreshLearn ##### 1. Course Creation Users appreciate the **simplicity and support** of FreshLearn for quickly launching courses and resolving queries effectively. [ See 2 mentions ](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1227136&qs=pros-and-cons#reviews) See Related User Reviews ![Mark D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark D.") MD Mark D. Small-Business (50 or fewer emp.) 4.0/5 "Platform for Online Courses and Digital Products" What do you like about FreshLearn? I love how simple it is to set up and launch courses, live workshops, or digital downloads. There’s no complicated process—I can create unlimited cour ![Manjula R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manjula R.") MR Manjula R. Mid-Market (51-1000 emp.) 5.0/5 "Great Support provided by the team" What do you like about FreshLearn? It is not once or twice that I call the team. My business engagement with Freshlearn is from the year 2022. The team is always there to support our re ##### 2. Customer Support Users appreciate FreshLearn's **world-class customer support** , consistently resolving queries and exceeding expectations with every call. [ See 2 mentions ](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1226737&qs=pros-and-cons#reviews) See Related User Reviews ![Manjula R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manjula R.") MR Manjula R. Mid-Market (51-1000 emp.) 5.0/5 "Great Support provided by the team" What do you like about FreshLearn? It is not once or twice that I call the team. My business engagement with Freshlearn is from the year 2022. The team is always there to support our re ![Mandar A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mandar A.") MA Mandar A. Small-Business (50 or fewer emp.) 4.0/5 "Easy to use - great customer service" What do you like about FreshLearn? Easy to use and world class customer service! ##### 3. Ease of Use Users value the **ease of use** of FreshLearn, simplifying course creation and enhancing the teaching experience. [ See 2 mentions ](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1226908&qs=pros-and-cons#reviews) See Related User Reviews ![Mark D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark D.") MD Mark D. Small-Business (50 or fewer emp.) 4.0/5 "Platform for Online Courses and Digital Products" What do you like about FreshLearn? I love how simple it is to set up and launch courses, live workshops, or digital downloads. There’s no complicated process—I can create unlimited cour ![Mandar A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mandar A.") MA Mandar A. Small-Business (50 or fewer emp.) 4.0/5 "Easy to use - great customer service" What do you like about FreshLearn? Easy to use and world class customer service! ##### 4. Cloud Storage Users value the **unlimited cloud storage** offered by FreshLearn, enhancing their course setup experience significantly. [ See 1 mentions ](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1942124&qs=pros-and-cons#reviews) See Related User Reviews ![Ivan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivan V.") IV Ivan V. Small-Business (50 or fewer emp.) 4.5/5 "A succesfull FreshLearn year" What do you like about FreshLearn? FreshLearn gives us all we need to setup our online courses. We have about 9 online courses live that are working really well. Also the use of the bun ##### 5. Design Ease Users appreciate the **simple and integrated design** of FreshLearn, enjoying its expanded potential for learning. [ See 1 mentions ](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1226956&qs=pros-and-cons#reviews) See Related User Reviews ![Bradley K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bradley K.") BK Bradley K. Small-Business (50 or fewer emp.) 4.0/5 "Good platform" What do you like about FreshLearn? Simple and integrated design with expansive potentioal ### Top Cons or Disadvantages of FreshLearn ##### 1. Poor Customer Support Users often struggle with **poor customer support** , which makes it challenging to navigate features and settings effectively. [ See 2 mentions ](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1227318&qs=pros-and-cons#reviews) See Related User Reviews ![Ivan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivan V.") IV Ivan V. Small-Business (50 or fewer emp.) 4.5/5 "A succesfull FreshLearn year" What do you dislike about FreshLearn? It can be difficult to find exactly where to turn on/off a certain feature. All features we needed are present on the platform and sometimes we needed ![Bradley K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bradley K.") BK Bradley K. Small-Business (50 or fewer emp.) 4.0/5 "Good platform" What do you dislike about FreshLearn? Support is hard to get and it depends on how clear their english is for me. Depends on who you get. ##### 2. Difficulty Users find it **difficult to locate settings** for features, often requiring customer support for assistance. [ See 1 mentions ](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1942126&qs=pros-and-cons#reviews) See Related User Reviews ![Ivan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivan V.") IV Ivan V. Small-Business (50 or fewer emp.) 4.5/5 "A succesfull FreshLearn year" What do you dislike about FreshLearn? It can be difficult to find exactly where to turn on/off a certain feature. All features we needed are present on the platform and sometimes we needed ##### 3. Limited Analytics Users find the **limited analytics** of FreshLearn restrictive for optimizing course performance and tracking student engagement effectively. [ See 1 mentions ](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1227237&qs=pros-and-cons#reviews) See Related User Reviews ![Henry T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henry T.") HT Henry T. Small-Business (50 or fewer emp.) 4.0/5 "Freshlearn Support Team" What do you dislike about FreshLearn? While the interface is user-friendly, the analytics tools, though functional, lack the depth and range of data insights I’ve seen elsewhere, which can ## Top-Rated Alternatives [ ![Thinkific](https://images.g2crowd.com/uploads/product/hd_favicon/4457b19ad7808e4f2f4089c7250ba213/thinkific.svg "Thinkific") Thinkific 4.5/5(405) ](https://www.g2.com/products/thinkific/reviews) [ ![Teachable](https://images.g2crowd.com/uploads/product/hd_favicon/cd095e4038ee1df022d0dd0c2afb5bb2/teachable.svg "Teachable") Teachable 3.8/5(52) ](https://www.g2.com/products/teachable/reviews) [ ![TalentLMS](https://images.g2crowd.com/uploads/product/hd_favicon/20f94a5ae8f9718cad72c430606fff69/talentlms.svg "TalentLMS") TalentLMS 4.6/5(805) ](https://www.g2.com/products/talentlms/reviews) [ View All Alternatives ](https://www.g2.com/products/freshlearn/competitors/alternatives) ![Tim H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim H.") TH Tim H. Owner Small-Business (50 or fewer emp.) 7/13/2021 "FreshLMS is a True Game Changer" 5/5 What do you like best about FreshLearn? FreshLMS has developed a platform that enables beginners and experienced content experts to create a complete online course quickly. The platform is easy to navigate. The team is there to answer questions almost in real-time. The site also comes with a gateway payment system (PayPal and Stripe) to enable you to get paid for your work. The team is always adding new features to help you promote and sell your course. As an early adopter, I have been very satisfied partnering with the FreshLMS Team as we learn together. Well done! Review collected by and hosted on G2.com. What do you dislike about FreshLearn? As an early adopter, I have had features that have been removed and added to upgrades that I had to pay additional fees. Though the enhancements came with even more features, I did not appreciate the removal of features. I am chalking it up as the price of being an early adopter as the company is deciding how to package its features. Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? The FreshLMS platform is a one-stop shop for creating and profiting from your expertise. I begin profiting during the same week of launching and promoting my course. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jackie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jackie B.") JB Jackie B. Publishing Consultant 7/8/2021 "Non Techy Yet I Can Create Great Things with FreshLMS" 5/5 What do you like best about FreshLearn? I like that the creators are always looking for ways to add to the service and make it the best course creation software there is. They are highly responsive and you feel like you as a customer matter to them, that you are not just an anonymous number. They answer your questions. I am trying to improve my knowledge of technology, but I'm a user of technology and this is not my speciality yet I am able to do a lot with this product. I like the cost, I like the functionality, I like that it is always improving, and I like the team's responsiveness. That's a lot to like! Review collected by and hosted on G2.com. What do you dislike about FreshLearn? At this point, I do not have anything I am struggling with. It's easy to use and there is a lot of support. Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? I have created courses for money AND I have provide service through the platform, even though it is not formally a course. It is a great aspect of my membership programs. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching") UP Verified User in Professional Training & Coaching Small-Business (50 or fewer emp.) 1/26/2021 "Developers want users to adjust to their needs, not vice versa" 1/5 What do you like best about FreshLearn? Customer support replies quickly. With some exceptions, the interface is intuitive. Automatic certifications are useful. Review collected by and hosted on G2.com. What do you dislike about FreshLearn? Too many issues do not get resolved, even after bringing them up repeatedly. The developers instead request users to adjust their needs to their way. A lot of grammar errors, formatting issues in their editor, reporting inaccuracies, and constantly changing the features included or not included with your membership tier have proven that this isn't built with the user in mind. Watch out for generous requests to solve technical issues via a phone call where the only intention is to upsell you on their already flawed product. Review collected by and hosted on G2.com. Recommendations to others considering FreshLearn: List the features you will absolutely need, then compare. It doesn't help to go with the most recommended product and end up with features you won't use. Fresh LMS covers the basic needs and is constantly improving. I believe it is great for those who develop their first courses and want to have an easy way to integrate with Zapier or Hubspot. Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? I had a course feature on my coaching platform that is not intuitive. I needed a place where I can confidently send my clients to my coursework without creating additional work explaining how to navigate the portal. Review collected by and hosted on G2.com. Show More 6/28/2021 Current UserValidated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 5/11/2021 "Stay away from these people!" 0/5 What do you like best about FreshLearn? Nothing. Literally, nothing. Check instead what I dislike. Review collected by and hosted on G2.com. What do you dislike about FreshLearn? Everything. The only reason why I opted for this tool was beacuse of the "preview" mode, which should have allowed me to make some lesson freely available, whilst all others locked up only for paying customers. All of a sudden, this feature was gone. With no alert, no information. Just gone. When asked why, I was told that "We, removed that option because we got many reports from customers saying that spam entries are happening and members list becoming overloaded". After my complaints I was promised to have that back in 20 working days (I have all chats recordings, btw). Not only the promise was not maintained, but I also had to start the whole process again because apparetnly they didn't even recorded my request. LIARS, other than unprofessionals. Not even mentionining a Zapier integration, also that was gone. I was told 1 week to have it back. Then another week. Then simply "soon". These people are just bad, unprofessional and the tool is full of bugs. The funniest thing of all? Not a single message saying "sorry!" Stay away from these LIARS. Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? No problems solved. Just new problems created. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Small-Business (50 or fewer emp.) 2/14/2022 "Well-designed product, extremely helpful support" 4.5/5 What do you like best about FreshLearn? The product is extremely useful for one that needs a well-designed and affordable academy. Customization is so easy and the design is so useful. Review collected by and hosted on G2.com. What do you dislike about FreshLearn? Even though there are some parts that should be worked on, the support guys especially Raghu and his team are extremely helpful. Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? A complete academy at an affordable price. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic KM Katja M. Influencer Small-Business (50 or fewer emp.) 2/28/2021 "Great platform so far!" 5/5 What do you like best about FreshLearn? I love the layout, and the landing page. Courses are super simple to create, add to, and modify. It's very clean. The client support is very friendly, they are interactive and passionate about their product. Completely modifiable and you can even redirect from your domain. Even if payment isn't on site you can add members that have been grandfathered in or come from elsewhere. All in all a great product. There are so many cool features that I really enjoy. It's a clean service. You can add PDFS, videos, documents, hyperlink things, add images to reference, and I really love the customer support. They are good to their clients for sure. Review collected by and hosted on G2.com. What do you dislike about FreshLearn? Can be a bit slow, but they're doing major upgrades so I don't mind that one bit :) I don't have complaints about it honestly. I really like the site and it has been a big upgrade for my brand, my client base, and it is so so easy to maintain and functions well. Review collected by and hosted on G2.com. Recommendations to others considering FreshLearn: I would highly advice looking into all the features and talking to support! They are really great and will go over everything with you. Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? I personally was doing PDFs via dropbox. FreshLMS provides an air of professionalism, it's much cleaner and with the login, landing page, and course structure, it is a MAJOR upgrade. I was having issues keeping track of everything, having to edit the PDFs as I went, and it was harder to keep my information together. I have reduced a lot of stress, and extra work for myself. So easy to use. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MT Ming T. Trader Small-Business (50 or fewer emp.) 2/23/2021 "Easy to use LMS with Top notch support" 4.5/5 What do you like best about FreshLearn? FreshLMS is simple and easy to use. You can setup the course with membership functions easily. The support is excellent. When I use the live chat, within a few minutes, I get a response from Rahul. Eventually he set up a Zoom to clear out things and give some suggestions. In fact, I am excited to see the demonstration of the latest UI which is more powerful in terms of the price structure. Review collected by and hosted on G2.com. What do you dislike about FreshLearn? It would be great to integrate with Wishpond email automation. Kindly put that in your roadmap. For the Landing page, there is not much to customize, which is a pity. It would be great to have a builder maybe a (simple version of Wordpress Elementor) to fully customize the landing page because landing page is probably the most important page besides the content. Gamification could be a good idea to be in your roadmap to for us to engage the users. Review collected by and hosted on G2.com. Recommendations to others considering FreshLearn: If you are not a techy and want to save time, FreshLMS is the platform to start selling your online course. Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? It saves me time to mess around with the Wordpress membership site plugin to setup the online course. If you are a non-techy or would like to save time, FreshLMS is for you. From uploading video, to handling the payment integrating with Stripe and Paypal, FreshMLS just makes it easy to setup an online course with ease. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sachin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sachin S.") SS Sachin S. Adjunct Faculty - Digital Marketing & Entrepreneurship Small-Business (50 or fewer emp.) 6/4/2021 "A good LMS that is on par with established solutions" 5/5 What do you like best about FreshLearn? 1) Very Intuitive UI - easy to understand and no learning curve involved 2) Support is speedy and responsive. Review collected by and hosted on G2.com. What do you dislike about FreshLearn? 1) Lack of common storefront for all courses Review collected by and hosted on G2.com. Recommendations to others considering FreshLearn: It's an excellent tool to start your online education business. The team is good with some great ideas. I have seen their roadmap. The roadmap is very promising . Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? I wanted to have an LMS for selected students - who are interested in taking up a membership service with me. FreshLMS seems to be perfect solution for my needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Santosh P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Santosh P.") SP Santosh P. Software Engineer Small-Business (50 or fewer emp.) 4/10/2021 "Its very easy to Set Up and very Economical" 5/5 What do you like best about FreshLearn? The ease of use and the options that are being added on regular updates. The customer support is doing great. When ever I'm stuck somewhere I just ping on the chat and Raghu or Rahul would connect with me in minutes and if required they set up a zoom call to help me out. Review collected by and hosted on G2.com. What do you dislike about FreshLearn? There are some improvements needed on the landing page with more options like Price strike off , adding additional links or HTML so that we can put more stuff on it. May be like elementor addon editor. Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? I just started creating my course and trying to help students to learn and gain the knowledge. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BD Balot D. Small-Business (50 or fewer emp.) 12/23/2020 "Amazing, amazing customer service!!!!" 5/5 What do you like best about FreshLearn? I love that the guys from Fresh LMS are willing to take the extra mile to help me with the problems I encounter with the platform. At the peak of the holidays and probably midnight at their part of the world, they were willing to jump on a call with me so that I can resolve the problem I was encountering with my site. There are still a lot of features that can be desired but they are very transparent and enthusiastic as to the inclusion of these things we recommend to them. Hats off to these guys! I am glad I found Fresh LMS! Review collected by and hosted on G2.com. What do you dislike about FreshLearn? There's still some lacking features but the team was transparent with their pipeline of features and the development on the UI so I am excited for the coming months and what they have in store for us, FreshLMS users. Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? A learning platform for my students. It is a great way to deliver my online courses. Review collected by and hosted on G2.com. 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