--- title: FreshLearn Reviews meta\_title: 'FreshLearn Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 108 reviews by the users' company size, role or industry to find out how FreshLearn works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 108 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Education url: https://www.g2.com/categories/education --- ### FreshLearn Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **simplicity and support** of FreshLearn for quickly launching courses and resolving queries effectively. [(2 mentions)](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1227136&qs=pros-and-cons#reviews) Users appreciate FreshLearn's **world-class customer support** , consistently resolving queries and exceeding expectations with every call. [(2 mentions)](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1226737&qs=pros-and-cons#reviews) Users value the **ease of use** of FreshLearn, simplifying course creation and enhancing the teaching experience. [(2 mentions)](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1226908&qs=pros-and-cons#reviews) Users value the **unlimited cloud storage** offered by FreshLearn, enhancing their course setup experience significantly. [(1 mentions)](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1942124&qs=pros-and-cons#reviews) Users appreciate the **simple and integrated design** of FreshLearn, enjoying its expanded potential for learning. [(1 mentions)](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1226956&qs=pros-and-cons#reviews) Users often struggle with **poor customer support** , which makes it challenging to navigate features and settings effectively. [(2 mentions)](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1227318&qs=pros-and-cons#reviews) Users find it **difficult to locate settings** for features, often requiring customer support for assistance. [(1 mentions)](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1942126&qs=pros-and-cons#reviews) Users find the **limited analytics** of FreshLearn restrictive for optimizing course performance and tracking student engagement effectively. [(1 mentions)](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1227237&qs=pros-and-cons#reviews) ### Top Pros or Advantages of FreshLearn ##### 1. Course Creation Users appreciate the **simplicity and support** of FreshLearn for quickly launching courses and resolving queries effectively. [ See 2 mentions ](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1227136&qs=pros-and-cons#reviews) See Related User Reviews ![Mark D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark D.") MD Mark D. Small-Business (50 or fewer emp.) 4.0/5 "Platform for Online Courses and Digital Products" What do you like about FreshLearn? I love how simple it is to set up and launch courses, live workshops, or digital downloads. There’s no complicated process—I can create unlimited cour ![Manjula R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manjula R.") MR Manjula R. Mid-Market (51-1000 emp.) 5.0/5 "Great Support provided by the team" What do you like about FreshLearn? It is not once or twice that I call the team. My business engagement with Freshlearn is from the year 2022. The team is always there to support our re ##### 2. Customer Support Users appreciate FreshLearn's **world-class customer support** , consistently resolving queries and exceeding expectations with every call. [ See 2 mentions ](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1226737&qs=pros-and-cons#reviews) See Related User Reviews ![Manjula R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manjula R.") MR Manjula R. Mid-Market (51-1000 emp.) 5.0/5 "Great Support provided by the team" What do you like about FreshLearn? It is not once or twice that I call the team. My business engagement with Freshlearn is from the year 2022. The team is always there to support our re ![Mandar A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mandar A.") MA Mandar A. Small-Business (50 or fewer emp.) 4.0/5 "Easy to use - great customer service" What do you like about FreshLearn? Easy to use and world class customer service! ##### 3. Ease of Use Users value the **ease of use** of FreshLearn, simplifying course creation and enhancing the teaching experience. [ See 2 mentions ](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1226908&qs=pros-and-cons#reviews) See Related User Reviews ![Mark D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark D.") MD Mark D. Small-Business (50 or fewer emp.) 4.0/5 "Platform for Online Courses and Digital Products" What do you like about FreshLearn? I love how simple it is to set up and launch courses, live workshops, or digital downloads. There’s no complicated process—I can create unlimited cour ![Mandar A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mandar A.") MA Mandar A. Small-Business (50 or fewer emp.) 4.0/5 "Easy to use - great customer service" What do you like about FreshLearn? Easy to use and world class customer service! ##### 4. Cloud Storage Users value the **unlimited cloud storage** offered by FreshLearn, enhancing their course setup experience significantly. [ See 1 mentions ](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1942124&qs=pros-and-cons#reviews) See Related User Reviews ![Ivan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivan V.") IV Ivan V. Small-Business (50 or fewer emp.) 4.5/5 "A succesfull FreshLearn year" What do you like about FreshLearn? FreshLearn gives us all we need to setup our online courses. We have about 9 online courses live that are working really well. Also the use of the bun ##### 5. Design Ease Users appreciate the **simple and integrated design** of FreshLearn, enjoying its expanded potential for learning. [ See 1 mentions ](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1226956&qs=pros-and-cons#reviews) See Related User Reviews ![Bradley K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bradley K.") BK Bradley K. Small-Business (50 or fewer emp.) 4.0/5 "Good platform" What do you like about FreshLearn? Simple and integrated design with expansive potentioal ### Top Cons or Disadvantages of FreshLearn ##### 1. Poor Customer Support Users often struggle with **poor customer support** , which makes it challenging to navigate features and settings effectively. [ See 2 mentions ](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1227318&qs=pros-and-cons#reviews) See Related User Reviews ![Ivan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivan V.") IV Ivan V. Small-Business (50 or fewer emp.) 4.5/5 "A succesfull FreshLearn year" What do you dislike about FreshLearn? It can be difficult to find exactly where to turn on/off a certain feature. All features we needed are present on the platform and sometimes we needed ![Bradley K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bradley K.") BK Bradley K. Small-Business (50 or fewer emp.) 4.0/5 "Good platform" What do you dislike about FreshLearn? Support is hard to get and it depends on how clear their english is for me. Depends on who you get. ##### 2. Difficulty Users find it **difficult to locate settings** for features, often requiring customer support for assistance. [ See 1 mentions ](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1942126&qs=pros-and-cons#reviews) See Related User Reviews ![Ivan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivan V.") IV Ivan V. Small-Business (50 or fewer emp.) 4.5/5 "A succesfull FreshLearn year" What do you dislike about FreshLearn? It can be difficult to find exactly where to turn on/off a certain feature. All features we needed are present on the platform and sometimes we needed ##### 3. Limited Analytics Users find the **limited analytics** of FreshLearn restrictive for optimizing course performance and tracking student engagement effectively. [ See 1 mentions ](https://www.g2.com/products/freshlearn/reviews?filters%5Bsentiment_snippet%5D=1227237&qs=pros-and-cons#reviews) See Related User Reviews ![Henry T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henry T.") HT Henry T. Small-Business (50 or fewer emp.) 4.0/5 "Freshlearn Support Team" What do you dislike about FreshLearn? While the interface is user-friendly, the analytics tools, though functional, lack the depth and range of data insights I’ve seen elsewhere, which can ## Top-Rated Alternatives [ ![Thinkific](https://images.g2crowd.com/uploads/product/hd_favicon/4457b19ad7808e4f2f4089c7250ba213/thinkific.svg "Thinkific") Thinkific 4.5/5(405) ](https://www.g2.com/products/thinkific/reviews) [ ![Teachable](https://images.g2crowd.com/uploads/product/hd_favicon/cd095e4038ee1df022d0dd0c2afb5bb2/teachable.svg "Teachable") Teachable 3.8/5(52) ](https://www.g2.com/products/teachable/reviews) [ ![TalentLMS](https://images.g2crowd.com/uploads/product/hd_favicon/20f94a5ae8f9718cad72c430606fff69/talentlms.svg "TalentLMS") TalentLMS 4.6/5(805) ](https://www.g2.com/products/talentlms/reviews) [ View All Alternatives ](https://www.g2.com/products/freshlearn/competitors/alternatives) ![Ron B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron B.") RB Ron B. Company Owner Small-Business (50 or fewer emp.) 5/6/2024 "Excellent customer support" 5/5 What do you like best about FreshLearn? It has pretty much all the features I need for my online learning platform. But what made my decision finally was the level of individualized customer support that was provided, both when I was trying it out and after I purchased it. Review collected by and hosted on G2.com. What do you dislike about FreshLearn? I would like to be able to provide custom responses for wrong answers to quiz answers and unfortunately, that feature is not available. Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? I needed an online training course for new customers to learn how to best use our services. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Manjari A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manjari A.") MA Manjari A. Founder & CEO Small-Business (50 or fewer emp.) 6/1/2024 "Functional LMS with superb Customer care" 4/5 What do you like best about FreshLearn? They are very prompt in customer care and they helped me set it up for me in no extra cost. Review collected by and hosted on G2.com. What do you dislike about FreshLearn? Their security feature is not evolved. Users can share login and password and many people can access as email authentication is not there. Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? I can host my workshops for my students to access. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Yasmin A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yasmin A.") YA Yasmin A. Founder Small-Business (50 or fewer emp.) 4/23/2024 "User Friendly and great customer support" 5/5 What do you like best about FreshLearn? FreshLearn is my fourth platform to use. Migration of courses and memebers was easy. Customer support are always professional, responsive, helpful and kind. The platform is always upgrading and adding new features. Review collected by and hosted on G2.com. What do you dislike about FreshLearn? Nothing for now. All is good. Since they pretty much did a lot of the transition, I come for changes on longer period so it's just working on my learning curve. Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? Having an easy online learning platform. I am a creator and love the ease of being able to create courses and connect with my students. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic KP Kelli P. Small-Business (50 or fewer emp.) 6/11/2024 "Great customer service" 4/5 What do you like best about FreshLearn? I like their customer service and their willingness to help while migrating from another platform. Review collected by and hosted on G2.com. What do you dislike about FreshLearn? For me, there has been a bit of learning curve as we have transferred from one platform to another. I wish the sales reports were more robust. Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? It is giving me a cost-effective way to offer post-conference information and courses to my audience. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Richard B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard B.") RB Richard B. Business English Coach Helping Ambitious Recruitment Professionals Become More Confident Small-Business (50 or fewer emp.) 5/2/2024 "One of the best platforms out there" 4.5/5 What do you like best about FreshLearn? easy to use has grown a lot in last number fo years great support Review collected by and hosted on G2.com. What do you dislike about FreshLearn? honestly not much to not like about it as it works really well Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? To be able to deliver my training content to my clients Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Renea A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renea A.") RA Renea A. Owner Small-Business (50 or fewer emp.) 5/23/2024 "Great Customer Service!" 5/5 What do you like best about FreshLearn? I like the easy use of the Website once I learned it as a non techy person. Easily usable platform and Customer service is AMAZING. Review collected by and hosted on G2.com. What do you dislike about FreshLearn? Platform is still growing and changes are being updated monthly. Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? Getting my program to customers globally with ease. Help is easily available. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 5/19/2024 "Poor UI that students complain about and very un-helpful customer support" 1.5/5 What do you like best about FreshLearn? Initially while purchasing it looked good during demo, but post that I have got lots of complaints from students. Review collected by and hosted on G2.com. What do you dislike about FreshLearn? - Poor UI - Customer support doesn't help if you ask them for basic things like redirect for pages that are duplicate on your main website - They made the above request a feature and put it on a higher plan Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? I was hoping that it will be a decent replacement for Thinkific where I used to host my course. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Johana L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Johana L.") JL Johana L. Founder Small-Business (50 or fewer emp.) 5/8/2024 "Great for teaching online courses" 5/5 What do you like best about FreshLearn? I really like using freshlearn to set up my online courses because it has many interactive options for students. Review collected by and hosted on G2.com. What do you dislike about FreshLearn? Sometimes the coupons for students are hard to figure out. Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? Course creation is easy with a lot of support from their staff. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Adeah W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adeah W.") AW Adeah W. Small-Business (50 or fewer emp.) 8/7/2023 "Fabulous support with an amazing membership course software" 5/5 What do you like best about FreshLearn? The support is the best I've ever experienced for a software company. They are responsive and resolve issues fast. The migration from Teachable was seamless. It saved us about 6 hours if we had done it on our own. After three weeks from signing up for Freshlearn, we are ready to launch! Review collected by and hosted on G2.com. What do you dislike about FreshLearn? The FreshLearn team has resolved anything that has been an issue within 24 hours through the chat option, or I was able to schedule a call with a member of the Freshlearn team. So far, there is nothing I dislike about FreshLearn. Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? We needed a better option for our membership site for our coaching clients. Freshlearn has everything we need to provide our members with an easy-to-use and customized membership site. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jory S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jory S.") JS Jory S. Yoga Instructor Small-Business (50 or fewer emp.) 4/3/2024 "Excellent Service" 5/5 What do you like best about FreshLearn? The community and one on one help is unparalleled in this industry. Review collected by and hosted on G2.com. What do you dislike about FreshLearn? I don't have any issues with them at this point in our relationship. Review collected by and hosted on G2.com. What problems is FreshLearn solving and how is that benefiting you? FreshLearn hosts my online pre-recorded yoga therapy courses. Review collected by and hosted on G2.com. 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