# Top 10 Ace Waves Alternatives & Competitors Ace Waves is one of the most-searched tools in the AI Customer Support Agents Software category on G2. In most cases, users compare alternatives based on reliability and ease of use. The best overall alternative to Ace Waves is [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews), rated ~4.7 stars on G2 from 16648+ reviewers. It is frequently praised for team collaboration and project management. Other well-known alternatives to Ace Waves are: - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) – known for ticket management and intuitive (G2 star rating ~4.4) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) – highly rated for customer support and helpful (G2 star rating ~4.3) - [Fin](https://www.g2.com/products/fin/reviews) – offers helpful and efficiency (G2 star rating ~4.5) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) – best suited for teams that need automation and efficiency (G2 star rating ~4.4) Browse top options below. Based on G2 review data, Ace Waves is most commonly used in industries like [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Help Desk Software](https://www.g2.com/categories/help-desk), [Project Management Software](https://www.g2.com/categories/project-management). Compare user ratings by vertical to find the best fit. ## Best Paid & Free Alternatives to Ace Waves - monday AI Work Platform - Zoho Desk - Zendesk for Customer Service - Fin - Freshdesk - HubSpot Service Hub - Retell AI - Talkdesk ## Top 10 Alternatives to Ace Waves Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Ace Waves stacks up to the competition and find the best product for your business. [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/ae6f6333a603f01784274fb154d92dfb/monday-com.png "Product Avatar Image") ](https://www.g2.com/products/monday-com/reviews) [ monday AI Work Platform ](https://www.g2.com/products/monday-com/reviews) By [monday.com](https://www.g2.com/sellers/monday-com-d88207e4-9e92-412d-903b-61cd13ca592b) [ 4.7/5(17,125) ](https://www.g2.com/products/monday-com/reviews#reviews) Product Description monday.com is a software company that gives anyone the power to build and improve how their organization runs. Categories in common with Ace Waves: [ AI Customer Support Agents ](/categories/ai-customer-support-agents) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg "Product Avatar Image") ](https://www.g2.com/products/zoho-desk/reviews) [ Zoho Desk ](https://www.g2.com/products/zoho-desk/reviews) By [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) [ 4.4/5(7,834) ](https://www.g2.com/products/zoho-desk/reviews#reviews) Product Description Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily. Categories in common with Ace Waves: [ AI Customer Support Agents ](/categories/ai-customer-support-agents) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png "Product Avatar Image") ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews) By [Zendesk](https://www.g2.com/sellers/zendesk) [ 4.3/5(7,019) ](https://www.g2.com/products/zendesk-for-customer-service/reviews#reviews) Product Description Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide. Categories in common with Ace Waves: [ AI Customer Support Agents ](/categories/ai-customer-support-agents) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") ](https://www.g2.com/products/fin/reviews) [ Fin ](https://www.g2.com/products/fin/reviews) By [Intercom, Inc.](https://www.g2.com/sellers/intercom-inc) [ 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews#reviews) Product Description Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions. Categories in common with Ace Waves: [ AI Customer Support Agents ](/categories/ai-customer-support-agents) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png "Product Avatar Image") ](https://www.g2.com/products/freshdesk/reviews) [ Freshdesk ](https://www.g2.com/products/freshdesk/reviews) By [Freshworks](https://www.g2.com/sellers/freshworks) [ 4.4/5(3,758) ](https://www.g2.com/products/freshdesk/reviews#reviews) Product Description Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries. Categories in common with Ace Waves: [ AI Customer Support Agents ](/categories/ai-customer-support-agents) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/4a91439aa6f7e57f756acaa150ec767f/hubspot-service-hub.png "Product Avatar Image") ](https://www.g2.com/products/hubspot-service-hub/reviews) [ HubSpot Service Hub ](https://www.g2.com/products/hubspot-service-hub/reviews) By [HubSpot](https://www.g2.com/sellers/hubspot) [ 4.4/5(2,920) ](https://www.g2.com/products/hubspot-service-hub/reviews#reviews) Product Description Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup. Categories in common with Ace Waves: [ AI Customer Support Agents ](/categories/ai-customer-support-agents) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/697a61c8df6b2009328ef25a97ccce62/retell-ai.png "Product Avatar Image") ](https://www.g2.com/products/retell-ai/reviews) [ Retell AI ](https://www.g2.com/products/retell-ai/reviews) By [Retell AI](https://www.g2.com/sellers/retell-ai) [ 4.8/5(2,638) ](https://www.g2.com/products/retell-ai/reviews#reviews) Product Description Retell AI offers an API for creating voice agents with human-like speech capabilities for developer integration. Categories in common with Ace Waves: [ AI Customer Support Agents ](/categories/ai-customer-support-agents) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png "Product Avatar Image") ](https://www.g2.com/products/talkdesk/reviews) [ Talkdesk ](https://www.g2.com/products/talkdesk/reviews) By [Talkdesk](https://www.g2.com/sellers/talkdesk) [ 4.4/5(2,583) ](https://www.g2.com/products/talkdesk/reviews#reviews) Product Description Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience. Categories in common with Ace Waves: [ AI Customer Support Agents ](/categories/ai-customer-support-agents) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/51ec513e6ad628878d6541b01b22ba4c/front.png "Product Avatar Image") ](https://www.g2.com/products/front/reviews) [ Front ](https://www.g2.com/products/front/reviews) By [Front App](https://www.g2.com/sellers/front-app) [ 4.7/5(2,507) ](https://www.g2.com/products/front/reviews#reviews) Product Description Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email. Categories in common with Ace Waves: [ AI Customer Support Agents ](/categories/ai-customer-support-agents) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/cbc021f5549f2da1c3cff578a375735f/saas-labs-justcall.png "Product Avatar Image") ](https://www.g2.com/products/saas-labs-justcall/reviews) [ JustCall ](https://www.g2.com/products/saas-labs-justcall/reviews) By [Saas Labs](https://www.g2.com/sellers/saas-labs) [ 4.3/5(2,393) ](https://www.g2.com/products/saas-labs-justcall/reviews#reviews) Product Description JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries Categories in common with Ace Waves: [ AI Customer Support Agents ](/categories/ai-customer-support-agents) ### Explore Articles [ Best enterprise resource planning system for mid-sized businesses ](https://www.g2.com/discussions/best-enterprise-resource-planning-system-for-mid-sized-businesses) [ Which auto dialer software is best for telemarketing ](https://www.g2.com/discussions/which-auto-dialer-software-is-best-for-telemarketing) [ Which energy management solutions maintain baseline accuracy across seasonal changes and occupancy fluctuations? ](https://www.g2.com/discussions/which-energy-management-solutions-maintain-baseline-accuracy-across-seasonal-changes-and-occupancy-fluctuations) [ Which education HR software offers intuitive interfaces that faculty members can navigate without IT training or ongoing support? ](https://www.g2.com/discussions/which-education-hr-software-offers-intuitive-interfaces-that-faculty-members-can-navigate-without-it-training-or-ongoing-support) [ Affordable AI sales assistants for medium businesses ](https://www.g2.com/discussions/what-are-the-most-affordable-ai-sales-assistants-for-medium-businesses) [ Which hard disk cloning software handles large 4TB+ drives the best with no errors? ](https://www.g2.com/discussions/which-hard-disk-cloning-software-handles-large-4tb-drives-the-best-with-no-errors) ### Spotlight Categories [ Corporate Learning Management Systems ](https://www.g2.com/categories/corporate-learning-management-systems) [ Accounts Receivable Software ](https://www.g2.com/categories/accounts-receivable) [ Live Chat Software ](https://www.g2.com/categories/live-chat)