Verified User in Mental Health Care
UM
Verified User in Mental Health Care
"Convenient; easy to use; thorough"
5/5
What do you like best about FreshBooks?

It is super easy to use and provides great reports and visual feedback. Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

That I have to go back to the list of invoices to select an invoice to enter payment for after I initially enter the invoice. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
"Easy to set up and use"
4.5/5
What do you like best about FreshBooks?

Easy to set up and use the system. Less than 10 minutes and I was creating my first branded invoice. Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

That my accountant wants me to use another product. Review collected by and hosted on G2.com.

AN
Verified User in Design
"Billing issues"
3.5/5
What do you like best about FreshBooks?

simple, fast, intuitive, emailing invoices to clients with tracking, Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

Primarily billing issues. I'm adding this sentence to get past the input filter Review collected by and hosted on G2.com.

Verified User in Construction
CC
Verified User in Construction
"I have been very satisfied with my experience with Freshbooks"
4.5/5
What do you like best about FreshBooks?

Freshbooks is simple set up and very easy to navigate Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

I have no specific complaints about the program at this time Review collected by and hosted on G2.com.

RP
Robin P.
Owner
Small-Business (50 or fewer emp.)
"Easy to use project expense and invoicing"
5/5
What do you like best about FreshBooks?

Fresh books allows me to keep track of multiple clients with multiple projects each in a clean and organized manner. It's easy to create and send invoices for each project. The timekeeping function is so helpful because it keeps track of my time spent on each project and then enters the billable time directly on an invoice. I don't have to do any calculating. Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

FreshBooks doesn't recognize the expenses I add manually so when it syncs to my bank I have to go through and delete expenses it imports because I've already entered them manually. Otherwise I get confused by duplicate expenses and the accounting gets very messed up. Review collected by and hosted on G2.com.

Verified User in Accounting
CA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Easy Invoicing and Accounting for SMEs—No Deep Accounting Knowledge Needed"
4/5
What do you like best about FreshBooks?

It can be used by SME's and individual businesses to generate invoices, tracking receipts and maintaining their accounting records with minimal accounting knowledge. Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

It's not scalable as the businesses evolves as it can't handle complex accounting transactions. Review collected by and hosted on G2.com.

Farhan A.
FA
Farhan A.
Marketing specialist
Mid-Market (51-1000 emp.)
"Very Simple invoice and accounting for small teams"
4.5/5
What do you like best about FreshBooks?

It keeps invoicing really simple, I love how easy it makes to create and send invoices in really less time, also the clients find it really easy to understand and pay. Time tracking feature is amazing, as it can log hours directly into projects and link them to invoice at ease. It is very easy to use and people with any background can use it without having any accounting background. Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

It has limited reporting options for example if you want some advanced options, or breakdown or about taxes, it takes extra efforts, also to make it sync with external payment gateways is slow. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
"clean user interface, but missing a few key features"
5/5
What do you like best about FreshBooks?

intruitive clean user interface and simplicity. Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

It is easy to use. Not enough controls over data, or difficult to get specific data easily. No automated reporting. No project numbers. Seems to need a number of workarounds for some basic accounting and project management tasks. Review collected by and hosted on G2.com.

AN
Verified User in Marketing and Advertising
"Great Support, excellent product"
4.5/5
What do you like best about FreshBooks?

Support, if I can not figure out what I want to accomplish, support comes through on a timely manner. Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

Invoices not getting through to clients. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
"Good"
3.5/5
What do you like best about FreshBooks?

Invoices sent to customers from system. Can tell aging of invoices easily. Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

When typing an invoice any time I put an item on an invoice it gives it $0. Sometimes I just want to put the room name that I'm invoicing but it shows $0. Also, I can't look up or batch invoices by address unless I create a project. Some jobs are simple and one to two times but it would be nice to see when we were there without going through the customers entire invoices to find that one. Review collected by and hosted on G2.com.