I find FreshBooks incredibly valuable for its simplicity, especially when it comes to creating and sending invoices. The process is straightforward and hassle-free, which streamlines a crucial aspect of my small business operations. Additionally, I appreciate how easy the initial setup of FreshBooks was, making the transition to using it as smooth as possible. For small businesses with consistent activity, I believe FreshBooks is a perfect recommendation due to its efficiency and user-friendly features. Review collected by and hosted on G2.com.

I wish the invoice creation feature in FreshBooks was more versatile, akin to how Excel works, allowing more flexibility and functionality. Additionally, when I canceled my FreshBooks subscription, I lost access to all my old invoices and customer data. This was disappointing because it felt like canceling FreshBooks meant canceling my whole business. Without access to previous records, maintaining continuity and historical insight into my business operations became difficult. Review collected by and hosted on G2.com.

The ease of setup and recurring invoices from FreshBooks is great! It saves time for our bookkeeper and controller. Also, making global changes for clients is smooth and straightforward. Review collected by and hosted on G2.com.

Using their payment link is expensive, at over 3% of the transaction plus the fee. If you’re a current customer, I believe a 2% fee would be more reasonable. Review collected by and hosted on G2.com.

Access to support, every issue has been handled well and I love access to a human! Review collected by and hosted on G2.com.

3rd party integrations... I wish I could just have contracts in here, that's the only missing piece. It's what as made moving over to HoneyBooks very tempting and still an option in the back of my mind. Price is also very high, considering how the economic landscape is right now. Review collected by and hosted on G2.com.

The recurring invoice function. Good functionality throughout and easily customizable to client requirements. There should be an option to send more automated payment reminders - government and corporates tend to take longer to process payment - well past 30 days Review collected by and hosted on G2.com.

The Help search responds with too many answers to wade through. AI should help generate much better responses to questions. I end up relying on an in-person conversation with an agent, which is always very helpful to resolving issues Review collected by and hosted on G2.com.

Easy to use, create invoices, track payments, track projects, and ease of uploading documents to invoices Review collected by and hosted on G2.com.

When there are single purchases for a project, it's hard to integrate an expense report for that project. The invoice covers the overall project, and sometimes, we want a total including the materials purchased. Vendors that were paid for contributing to the project, Review collected by and hosted on G2.com.

clearly laid out line items and automatic recurring payments Review collected by and hosted on G2.com.

expenses mis importing or issues with edits to invoices not taking right away Review collected by and hosted on G2.com.

It was a good alternative to Quickbooks and allowed clients to access their books remotely. Review collected by and hosted on G2.com.

It's not as robust as Quickbooks Desktop or Online. Review collected by and hosted on G2.com.

I like FreshBooks for its easy invoicing and how it saves me time while maintaining accuracy. Its non-accountant friendly design is great, allowing people without much accounting knowledge to use it effectively. The simple sign-up process with guided onboarding made the initial setup hassle-free. Review collected by and hosted on G2.com.

I don't like the lack of offline access, which restricts my ability to work without internet. I wish FreshBooks had more advanced accounting features, and I feel the pricing plans could be lower. I'd appreciate more customizable financial reporting and the ability for limited functionality when there's no connection. Review collected by and hosted on G2.com.

Since I started using FreshBooks to help me keep my accounting more organized, but above all, to improve my performance in billing and expenses, I've felt more streamlined with my processes. It helps me make the most of my time by having this platform that enters the data and does most of the work automatically, without having to go through multiple steps in a process. It's made accounting less boring, with more precise organization of all the numbers, allowing me to keep track of expenses and always have accurate accounts. Review collected by and hosted on G2.com.

FreshBooks works on any device, but I've noticed that I can't perform the same operations efficiently on my cell phone because the tools aren't the same for me. I feel it's more of a personal issue than the app itself, because it's a matter of habit, but I haven't been able to adapt to the mobile app. Review collected by and hosted on G2.com.

I love how easy it is to use on the web and mobile. Uploading expenses and invoices, creating estimates and tracking payments Review collected by and hosted on G2.com.

I would like to see more features especially for mobile like being able to save favourite or frequent locations for mileage tracking and also being able to review mileage on the web app Review collected by and hosted on G2.com.