--- title: FreshBooks Reviews meta\_title: 'FreshBooks Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 981 reviews by the users' company size, role or industry to find out how FreshBooks works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 981 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance ---

# FreshBooks Reviews & Product Details

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FreshBooks is software that simplifies the complicated world of bookkeeping and accounting. With FreshBooks, you can run your billing, books, and payroll all from one platform—no complicated spreadsheets or convoluted software. With FreshBooks, you’ll save time and get peace of mind. • Run your billing, books, and payroll on the same platform. • Build invoices in seconds and get paid twice as fast. • Create reports that allow you to see the health of your business instantly. • Stay organized for tax time and compliant with tax regulations. • Collaborate with clients, manage billing, and track project profitability.

* * *

Product Website
FreshBooks
Seller
[FreshBooks](https://www.g2.com/sellers/freshbooks)
Discussions
[FreshBooks Community](https://www.g2.com/products/freshbooks/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Jason Chen

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## Pricing

Pricing provided by FreshBooks.

### Lite

Starting at $2.30

Per Month

[
View More Pricing Information
](https://www.g2.com/products/freshbooks/pricing)

## FreshBooks Integrations
(5)

What do users say about integrations?

Verified by FreshBooks

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Data Studio

](https://www.g2.com/products/data-studio/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Gusto

](https://www.g2.com/products/gusto/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

PayPal Payments

](https://www.g2.com/products/paypal/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SherpaDesk

](https://www.g2.com/products/sherpadesk/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Stripe Payments

](https://www.g2.com/products/stripe-stripe-payments/reviews)

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AN

Verified User in Media Production

5/5/2025

"Very good, just needs a few improvements"

3.5/5

What do you like best about FreshBooks?

User friendliness, layout and design, overall easy of use Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

Inability to set up clients as non-taxable and lack of a POS system. Would also like to be able to "tab" on invoices without having to "mouse" to fields. Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

The accounting team is superb! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: In-app

 ![Pedro G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pedro G.")
PG

Pedro G.

Chief Executive Officer

Mid-Market (51-1000 emp.)

10/16/2024

"They will change the platform without notice and just make you suck it up"

0/5

What do you like best about FreshBooks?

The system is simple and looks great. Not much else. Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

Their leadership is terrible and they will introduce changes on the system without anyone agreeing to them or providing alternatives. We have been customers for years but they just decided to switch their payment gateway Stripe and know every single customer has to create a new Stripe account — doubling all work on compliance, FINCEN, rates and more. Their support doesn't care and just said "accept or quit". They will not care for how long you have been a customer, they are egocentrical and think they are above humankind. Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

Billing for the invoices. Review collected by and hosted on G2.com.

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Response from FreshBooks Support of FreshBooks

[Editedit](https://www.g2.com/survey_responses/freshbooks-review-10378018/official_response/edit)

Hey Pedro, thank you for taking the time to share your review of FreshBooks.

I do apologize for any inconvenience experienced regarding online payments. I have ensured your feedback is shared with our team here on your behalf.

Our Support Team is here to help however possible - if there is anything the team can assist with, please reach out via https://www.freshbooks.com/contact ^DM

Current UserValidated ReviewerSource: Organic

AN

Verified User in Consulting

3/28/2025

"Bookkeeping Made Easy - and Pretty"

5/5

What do you like best about FreshBooks?

Easy integration with bank and the recurring invoice options. User interface is very intuitive. Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

If I make a change in notes on a specific invoice as a one off, it saves it automatically and will be the same on future ones. This results in me needing to rework the invoice notes. The mileage app is spotty in functionality. Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

Easy bookkeeping Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: In-app

 ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.")
RP

Rich P.

Principal Solutions Architect

Small-Business (50 or fewer emp.)

7/24/2024

"Very easy to use for someone new to accounting"

5/5

What do you like best about FreshBooks?

I use to use Quickbooks Online. However, I found it was too much for me, as I do not have an accounting background, and own a small business. After checking out other competitors, and some open-source software, I decided on Freshbooks. I could not be happier for my choice. The software is very easy to use, and there support is TOP NOTCH. There is no install, so it's just a matter of using your web browser, and it was very easy to integrate it with my bank accounts. I use it on a daily basis, and I cannot recommend this software enough, and it's perfect for my small business needs. Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

Haven't found anything yet! So nothing to dislike! Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

Makes it easy for me to manage my business compared to Quickbooks online which was just too confusing for my level of expereienced with accounting software. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Sendoso

 ![Sahed R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sahed R.")
SR

Sahed R.

Expert Bookkeeper and Accounting Consultant | GST Advisor

Small-Business (50 or fewer emp.)

6/18/2025

"Reviewing FreshBooks—A Favorite in My Accounting Toolkit"

5/5

What do you like best about FreshBooks?

Simple invoicing and tracking and interface Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

Mostly preable by Freelancers not others Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

Time Tracking and billing of my clients Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Gwen P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gwen P.")
GP

Gwen P.

Owner

Small-Business (50 or fewer emp.)

9/19/2024

"A User-Friendly Solution for Small Business Accounting"

5/5

What do you like best about FreshBooks?

I have no accounting experience yet find FreshBooks easy to navigate. I’m a longtime user of the customizable invoicing system. FreshBooks offers excellent customer support – my most recent experience was easy and efficient. With FreshBooks, tracking expenses is simple and straightforward. You can upload receipts, categorize expenses, and mark them as billable to clients. Overall, I'm a huge fan of its user-friendly interface, robust invoicing features, and comprehensive customer support. Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

For many years I found it very affordable, not so much in recent years Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

It's possible to create professional-looking invoices in minutes, complete with logos and payment terms. FreshBooks also allows for automated invoicing, recurring billing, and payment reminders, which helps improve cash flow. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Sendoso

 ![Chris O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris O.")
CO

Chris O.

CEO

Small-Business (50 or fewer emp.)

11/19/2024

"incredible customer support"

5/5

What do you like best about FreshBooks?

The FreshBooks customer support is by far the best I've experienced. They respond quickly and go above and beyond to help with any difficulties I experience. I'm very impressed.

Their software is mostly very easy to use and understand. It provides everything my business needs. Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

There isn't much to dislike about FreshBooks. I've uncovered a few bugs in their software through my normal use, but they've always fixed it right away and made sure to let me know. Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

FreshBooks combines invoicing with extensive accounting capabilities. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

CG

clayton g.

owner

Small-Business (50 or fewer emp.)

7/5/2024

"Service is the key"

4.5/5

What do you like best about FreshBooks?

The help I've received from live people has been excellent. I'm new to bookkeeping apps or any serious bookeeping all together. The people I've spoken with from before I started and now that I am using the app has exceded expectations - patient, anxious to help and find a solution. Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

Expenses, outgoing money is fine. Incoming money, deposits, refunds seem to need more steps using invoice workarounds.

I want to look at my bank entry and put it into the appropriate client, project, incoming money, outgoing money columns quickly and easily. Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

I'm just getting started. Right now I have one business account. I want to seperate where each expense and payment goes. After this is done, as I get more business I might find more uses ... I hope.

The last group of questions I am too new in business and with Freshbooks to know most of those answers. I used the numbers to indicate which features I may use in the future .... Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Sendoso

TB

Tami B.

Consultant

Small-Business (50 or fewer emp.)

11/25/2024

"Excellent, Easy Bookkeeping for Small Businesses"

5/5

What do you like best about FreshBooks?

Freshbooks is an excellent platform for small businesses to manage their finances. It's simple to set up, easy to generate profit and loss statements, invoice clients, custom categorize expenses (and batch them), and their customer support is superb! Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

I do wish it pulled income in automatically from bank account. My only complaint. It only shows up if you've invoiced a client, otherwise it's a manual entry. Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

Easy to do P & L's. Makes tax time a breeze! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/15/2024

"Great Product, Even Better Support"

5/5

What do you like best about FreshBooks?

I've been using FreshBooks for years now, and I can't say enough good things about the platform. It's an incredibly intuitive and well-designed tool for managing finances, especially for small businesses. The features are comprehensive, from invoicing to expense tracking, and it makes the entire process of managing finances much easier and streamlined.

What truly sets FreshBooks apart, though, is its exceptional customer support. Anytime I've had a question or needed assistance, their support team has gone above and beyond to help. The employees are knowledgeable, friendly, and genuinely invested in ensuring you have a great experience with the product. It's rare to find a company with both an outstanding product and such dedicated tech support, and FreshBooks excels in both areas.

Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

Lack of integration with other SaaS products. Seems most other SaaS products have a quickbooks, zero, zoho integration, wish they'd integrate with FB Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

project based time tracking is super helpful, and then being able to auto bill those hours every month. The more automation, the better :) Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Sendoso

## Questions about FreshBooks? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about FreshBooks
](https://www.g2.com/products/freshbooks/discussions/new)

GU

Guest User
•
Last activity almost 2 years ago

What is FreshBooks used for?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-freshbooks-used-for)

GU

Guest User
•
Last activity almost 2 years ago

What is FreshBooks used for?

1 Upvote

0

[
Join the conversation
](https://www.g2.com/discussions/freshbooks-what-is-freshbooks-used-for)

[
View all Discussions
](https://www.g2.com/products/freshbooks/discuss)

## Pricing Options

Pricing provided by FreshBooks.

### Lite

Starting at $2.30

Per Month

### Plus

Starting at $4.30

Per Month

### Premium

Starting at $7.00

Per Month

### Select 

Contact Us

[
View More Pricing Information
](https://www.g2.com/products/freshbooks/pricing)

## G2 Deals

### Exclusive savings on FreshBooks through G2 Deals

Get 90% off a Lite, Plus, or Premium Plan for 4 months. After the 4-month promotional period, you will be billed at full price for the plan you have selected.

How to claim this offer

Claim this offer by clicking the "Get 90% Off" button and visit FreshBooks. You also have the option to start a 30-day free trial.

Claim Offer

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##### 
##### FreshBooks Features

Platform

User, Role, and Access Management

Performance and Reliability

General Ledger

Journal Entries

Accounts Receivable

Invoice Customization

AR Automation

Collections Automation

Accounts Payable

AP Automation

Payment Processing

[
View More Features
](https://www.g2.com/products/freshbooks/features)

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