Verified User in Manufacturing
UM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"I love Freightview"
5/5
What do you like best about Freightview?

Best communication with carriers and easy to use Review collected by and hosted on G2.com.

What do you dislike about Freightview?

Nothing, i really like everything about it Review collected by and hosted on G2.com.

Response from Mitch Rabe of Freightview

Thank you for the great review!

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Booking LTL shipments"
4/5
What do you like best about Freightview?

The system is very easy to use and very accurate on the time frame for delivery. Review collected by and hosted on G2.com.

What do you dislike about Freightview?

I honestly don't know of anything that is a challenge or tough to use. Review collected by and hosted on G2.com.

Verified User in Warehousing
UW
Verified User in Warehousing
Small-Business (50 or fewer emp.)
"A Wonderful Shipping Experience"
4/5
What do you like best about Freightview?

I like how Freightview has all my shipping needs all in one place. Review collected by and hosted on G2.com.

What do you dislike about Freightview?

Sometimes it can take time for our company to add new carriers. Review collected by and hosted on G2.com.

Response from Mitch Rabe of Freightview

We're glad to hear that Freightview has been able to meet all your shipping needs in one place! Generally connecting to one of your carriers or brokers can take anywhere from 1 - 2 business days, though there are a small handful that might take even a bit longer than this. If we can ever help expedite the connection process when you add a carrier or broker to your Freightview account, please don't hesitate to reach out!

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Warehouse"
5/5
What do you like best about Freightview?

Easy to use & printable labels & bill of lading Review collected by and hosted on G2.com.

What do you dislike about Freightview?

Not sure******************************************* Review collected by and hosted on G2.com.

TS
Travis S.
Mid-Market (51-1000 emp.)
"Most User Friendly TMS - Great Customer Support!"
5/5
What do you like best about Freightview?

The platform is very user friendly. We are able to train people to use Freightview for everything from booking shipments to tracking shipments and auditing the invoices with ease. The implmentation process was seemless and we couldn't be happier with our choice in a TMS. Customer support is top notch! Review collected by and hosted on G2.com.

What do you dislike about Freightview?

The only downside I would say is connectivity with some carriers is not available, but that is partially on the carrier side as well. Expanding integration options would be a great next step in evolving this TMS to become even more useful! Review collected by and hosted on G2.com.

Response from Mitch Rabe of Freightview

Thank you for the excellent review, Travis!

JG
Jasmine G.
Small-Business (50 or fewer emp.)
"Time-saving + cost-saving = a logistics life-saver!"
4.5/5
What do you like best about Freightview?

Freightview has allowed us to centralize all our LTL freight quoting in one place, instead of checking individual carrier & broker portals - this is a HUGE timesaver, and also helps us make sure we're not missing any options for lower freight rates or faster transit times, depending on what our priority is for each load.

Also appreciate that they are always working on small updates to make things work even better, as well as rolling out new features. Customer support has always been super responsive on the rare occasions we've needed any help.

Super user friendly, and we love the options for generating load labels & Freightview BOLs with a uniform layout regardless of which carrier we are using. This simplifies the shipping process for our warehouse and helps us avoid the confusion of different paperwork for each load - with the Freighview docs, everything is always in the same place & they know exactly where to find the info they need.

For a small business, it's a not insignificant cost, but it is 100% worth it for us. We use it multiple times daily, and we will never, ever go back to the dark days of running the same quote a gazillion times to compare options with our roster of carriers. Review collected by and hosted on G2.com.

What do you dislike about Freightview?

With the rise of online TMS, it seems every 3PL is developing their own LTL quoting platform - while some broker options are available to connect to Freightview, it would be great to see this expanded so we could pull in even more of our freight options. Review collected by and hosted on G2.com.

Response from Mitch Rabe of Freightview

Thank you for the great and detailed review Jasmine! Please don't hesitate to send us the other providers you would like to see connected to support@freightview.com, and we can make sure they are added to our radar as well.

SW
Shane W.
Mid-Market (51-1000 emp.)
"Most versatile, yet simple, TMS out there!"
5/5
What do you like best about Freightview?

I appreciate the control that the user has to customize and change the functionalitites on Freightview. This system provides us seamless inbound and outbound shipping and allows all of our shipment data to stay in one place.

The functionality of the search bar is outstanding, giving users several different ways to pull up a past shipment. If you dont know the order number, no problem! you can just type in a zip code, company name, or any of the reference numbers added to the shipment.

The BOL's and labels and very neat and clean, and this system allows users to enter the PRO# into the system right away to gain instant visibility (we PRO all out LTL shipments here ourselves, so I love this feature!)

When we have any problems with Freightview, it could put a major disruption in our businesses operation. The Freightview team, Jarret Whitcomb in particular, has been absolutely AMAZING at getting any issues resolved extremely quickly to keep the workflow going. Thank you Freightivew team, for everything you do! Review collected by and hosted on G2.com.

What do you dislike about Freightview?

I would like to see more control over the billing aspect when creating BOL's. We have several different "Bill To" addresses we use and currently there is no feature which allows me to manually remove these billing addresses.

There are more API and tendering issues than I would like to see. However I know all well that this is not always on the Freightview side, its often on the carriers side of things and Freightview resolves these API issues very quickly in my experience.

FedEx Ground pickups do not register to my FedEx.Com account online and this makes canceling or editing FedEx parcel pickups a huge pain. This forces us to call FedEx each time to make these changes and that is a huge time consumer. I would LOVE to see all of the pickups for FedEx Ground tendered on Freightview, transfer over into the FedEx.com database. Review collected by and hosted on G2.com.

Response from Mitch Rabe of Freightview

Thank you for the great review and feedback, Shane! I pass along your recommendation for more control over your Bill-To Addresses, and will make sure to pass this along to Jarrett as well. Please let us know if anything else comes to mind!

Verified User in Furniture
AF
Verified User in Furniture
Small-Business (50 or fewer emp.)
"Convenience,"
4/5
What do you like best about Freightview?

Freightview makes it easy to quote and book LTL freight from our direct carrier accounts at our carrier-negotiated rates. We book about 10-20 LTL shipments per day, and Freightview has greatly reduced the time it takes to obtain quotes, bringing them all together in one place. Booking is a snap with saved addresses and shipment profiles. The customer service is also excellent - anytime we have had an issue or question, they have replied quickly. Review collected by and hosted on G2.com.

What do you dislike about Freightview?

We would like to see more LTL carriers added - Freightview currently does not connect with a few of our preferred carriers, including Fedex Freight Direct and Hollywood Delivery Service, which requires us to obtain separate quotes from those carriers directly. We would also like to see the ability to assign a declared value to shipments and/or purchase insurance so that higher value shipments are fully covered in the event of damage or loss - this is a standard feature when quoting directly with most LTL carriers. Review collected by and hosted on G2.com.

Response from Mitch Rabe of Freightview

Thank you for the great and detailed review! FedEx Freight Direct should be supported in Freightview in the very near future, and request for a Hollywood Delivery Service are growing as well to where we can get them prioritized down the road. Please don't hesitate to reach out to us at support@freightview.com to confirm these requests, and we can reach back out as soon as they are live for you to utilize in Freightview. Thank you again!

Abigail  B.
AB
Abigail B.
Sales
Small-Business (50 or fewer emp.)
"It's like having an extra employee!"
5/5
What do you like best about Freightview?

The ease of use throughout the entire platform is unreal. Freightview has the best customer support should anything go wrong, and they are always quick for any resolution. Using freightview every single day, I enjoy that I can rely on this platform for up to date tracking, accurate quoting, and easy billing. Review collected by and hosted on G2.com.

What do you dislike about Freightview?

I can't say there is anything I dislike about freightview. Review collected by and hosted on G2.com.

Response from Mitch Rabe of Freightview

Thank you for the great review, Abigail!

Juan V.
JV
Juan V.
Mid-Market (51-1000 emp.)
"Easy to use, effective and all the necessary functions in a single shipping platform."
5/5
What do you like best about Freightview?

I really like the spot quote request function because it gives us the ability to submit a freight quote request via email to as many different email recipients as you wish, with a single click. Review collected by and hosted on G2.com.

What do you dislike about Freightview?

The Bill Of Lading created in freightview does not have fields for the freight's receiver to write their name and sign as proof that they have received the shipment. Review collected by and hosted on G2.com.

Response from Mitch Rabe of Freightview

Thank you for the great review Juan! I will add this to our customer feedback discussion as well. Let us know if anything else comes up!