Kyle S.
KS
Kyle S.
CAD/CAM Systems Administrator
Mid-Market (51-1000 emp.)
"Freightview has streamlined my inbound freight shipments"
5/5
What do you like best about Freightview?

The most helpful part is that we are constantly bringing in the same 20 items weeks after week. It is absolutely a game changer to have all of the NMFC items stored and to be able to instantly receive the quote for spot rate. If I had to do these shipments every week with a broker I would be spending 7-8 hours a week back and forth. Thanks to Freightview, I am only spending about an hour a week on inbound freight! Review collected by and hosted on G2.com.

What do you dislike about Freightview?

The only thing I dislike is that sometime the carriers mess up the rates and when we get our bill it adds and extra step for our finance department to go after the carriers for the rate they quoted, but this is not really a freightview problem, it is more of a problem with the carriers and how items are classed. Review collected by and hosted on G2.com.

Heath T.
HT
Heath T.
Logistics Manager
Small-Business (50 or fewer emp.)
"Freightview is one of the best TMS programs in the market."
5/5
What do you like best about Freightview?

Our Company transitioned from LTL carrier sponsored software to FreightView a little over 2 years ago and we haven't looked back.

Setup was quick and easy. We only need to load credentials to the system and the API connections get established.

We use the software daily for all of our freight transactions. FreightView allows all modes of transportation to be managed in a single platform. LTL, Parcel, and Truckload. Many other systems lack some segment of transportation and cannot provide a comprehensive platform.

The contact group feature manages your vendor contacts and allows you to request quotes from multiple vendors on demand. The quotes are kept together inside the quote request allowing at a glance review of your options. The ability to review these after the fact is also extremely helpful.

It has extremely helpful analytics for all transportation modes built in, and the ability to customize filters to produce a variety of reports. The help desk is prompt and addresses our concerns quickly as well as assisting our vendors when they have an issue with the system.

Our transportation vendors have given us feedback stating that their side of the platform is very easy to use and communicates clearly. Review collected by and hosted on G2.com.

What do you dislike about Freightview?

Like any system, FreightView has a few items that could be improved.

There is currently no ability to build an LTL shipment with multiple commodities on a single pallet. The system will only allow 1 commodity to be enter per handling unit.

FreightView does not have the ability to load fuel surcharges which are a % of the line haul charges. This is very common in the truckload industry, but FreightView does not support this method of fuel calculation.

For small package shipments, the system can only accommodate 1 account number because of how the API connection works. If you have multiple facilities with their own Parcel accounts you will need to bill all transactions to a single account (both UPS & FedEx). This can be a headache for your accounting Team, but is manageable. Review collected by and hosted on G2.com.

John C.
JC
John C.
Shipping Manager
Small-Business (50 or fewer emp.)
"A very simple, yet complete, TMS"
5/5
What do you like best about Freightview?

The system over all is very easy to use, and faster than you might think. We ship daily and the last thing I want to worry about is how much time it is going to take to process shipments. Bouncing between different websites to find the best carrier, either by cost or transit, is almost painful. With Freightview you quote, select carrier, fill in shipment details, schedule pick up, and print paperwork all from one site. That's all there is to it, and it flows from one step to the next with few hiccups. When there is a problem, the team is always there and able to help out. Add auditing to the mix, and you have the total package. Review collected by and hosted on G2.com.

What do you dislike about Freightview?

My only real complaint is that with some carrier it takes much longer to get transit and pricing - ometimes long enough that the API times out. That may be due to the carriers sytem and not a Freightview problem, but it's my only real complaint. Review collected by and hosted on G2.com.

Response from Mitch Rabe of Freightview

Thank you for the great review! Please let us know what adjustments you would like to see in the "Analytics" as well, and we can bring them up to our IT team for further discussion!

Shawn F.
SF
Shawn F.
Logistics Coordinator
Mid-Market (51-1000 emp.)
"User Friendly TMS Always Looking For Ways To Optimize Their Platform"
5/5
What do you like best about Freightview?

As a Logistics Coordinator, I’ve worked with several transportation management systems, and FreightView stands out for its simplicity and effectiveness. The ease of use is one of its strongest points.

One of the features I appreciate most is how painless it is to add new carriers. FreightView streamlines this process, saving us time and reducing friction when expanding our network. Their customer support is responsive, and they’re clearly committed to continuous improvement as the platform regularly rolls out new features that enhance functionality without overcomplicating the user experience.

Overall, FreightView has helped us manage our freight operations more efficiently and with less hassle. I’d highly recommend it to any logistics team looking for a dependable and evolving TMS solution. Review collected by and hosted on G2.com.

What do you dislike about Freightview?

There is nothing of concern or anything that I dislike about the platform. My only gripe would be the addition to manually input dates when running analytics. Review collected by and hosted on G2.com.

BF
brittany f.
customer service messaging rep
Mid-Market (51-1000 emp.)
"simple to use"
5/5
What do you like best about Freightview?

The set up is easy to navigate and easy to understand and explain in new training processes. The autofill feature allows me to quickly pull quotes and set up shipments in minutes from start to finish. I use freightview quite often and the BOL and labels are easy to read and download/print and attach. I've used customer support to update the shipping dates and that was fairly simple to access. The phone numbers are provided in the verbiage on the screen so I do not have to search multiple sites to find it. Review collected by and hosted on G2.com.

What do you dislike about Freightview?

Sometimes it is slow and the autofill automatically fills in the wrong information and you have to refresh the page and refill everything back in again. This is mainly for shipments that the information is not saved in the system. Review collected by and hosted on G2.com.

MO
Mohammad O.
EXIM Executive
Small-Business (50 or fewer emp.)
"Complete solution for logistics services"
5/5
What do you like best about Freightview?

In the era of advance technology, Freightview brings the easiest way of managing all the shipments, tracking, auditing, carrier dispute resolution and BOL generation. It has been more than 1.5 years for me and more than 5 years for my team using the software and our experience is so awesome. The support team is always there for you at anytime you need them and the response is also very helpful. Review collected by and hosted on G2.com.

What do you dislike about Freightview?

In my view everything looks pretty cool and perfect but the only thing that restricts the productivity is the truck limit per assigning. It would be better if the limit is increased up to 7 or 8. Review collected by and hosted on G2.com.

TB
TANISHA B.
csr
"Reliable and Effortless Shipping Solution"
5/5
What do you like best about Freightview?

I find Freightview reliable and easy to use. I really appreciate how it helps in finding carriers and prices. I also liked that the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Freightview?

NOTHING I LOVE EVERYTHING Review collected by and hosted on G2.com.

Response from Mitch Rabe of Freightview

Thank you for the glowing review Tanisha! Please don't hesitate to reach out to us at 913-353-6188, or support@freightview.com if there's ever anything we can do!

DP
Dustin P.
"Simplified Shipping with Versatile Options"
5/5
What do you like best about Freightview?

I like Freightview because of the multiple options and pricing differences between the carriers, which helps me with shipping products globally. The initial setup of Freightview was very easy and very clear. Review collected by and hosted on G2.com.

What do you dislike about Freightview?

I dislike when a company that takes the shipment does not deliver on the agreed day. Review collected by and hosted on G2.com.

Response from Mitch Rabe of Freightview

Thank you for the great review, Dustin! If we can ever help take a look at carrier not delivering when they expected to, please let us know through our chat function in the bottom right corner of Freightview, or directly at 913-353-6188, support@freightview.com.

Tara D.
TD
Tara D.
General manager
Small-Business (50 or fewer emp.)
"Great System!"
5/5
What do you like best about Freightview?

Ease of use, customer support always top notch. Review collected by and hosted on G2.com.

What do you dislike about Freightview?

Price is more expensive but understandable. Review collected by and hosted on G2.com.

Response from Mitch Rabe of Freightview

Thank you for the positive feedback, Tara! We're pleased to hear that you find Freightview easy to use and that our customer support has been excellent. We understand that pricing is a consideration, and we aim to provide a valuable service for the cost. It's great to hear that Freightview is helping you consolidate your shipping and if there's ever anything we can do or provide, please let us know!

SI
Shipping I.
Logistics Specialist A
Mid-Market (51-1000 emp.)
"Great and affordable"
4.5/5
What do you like best about Freightview?

I like how easy it is to create, track and manage shipments. I love how it's all right infront of you including cost. Review collected by and hosted on G2.com.

What do you dislike about Freightview?

That you can't put a value on your LTL shipments. Review collected by and hosted on G2.com.