Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Love using Freight Pop"
5/5
What do you like best about FreightPOP?

You get all the quotes you need on one screen and can freight rate a truck load, LTL etc and then schedule your load all in one place. Review collected by and hosted on G2.com.

What do you dislike about FreightPOP?

Finding my shipping address in the address book. Review collected by and hosted on G2.com.

Brian S.
BS
Brian S.
Branch Manager
Mid-Market (51-1000 emp.)
"Excellent tool for LTL shipments."
5/5
What do you like best about FreightPOP?

FreightPOP allows us to price multiple freight companies at one time. It also interacts with our software systems to import and export data, saving us time from entering data numerous times. It provides one place for us to track all of our shipments and offers data and spreadsheets that allow us to analyze almost every aspect of our LTL shipping. Review collected by and hosted on G2.com.

What do you dislike about FreightPOP?

The interface had its quirks at first, but the team at FreightPOP worked with the system to evolve with our needs. It isn't perfect, but as we learn, the team has worked with us to solve our problems. Review collected by and hosted on G2.com.

Response from Sean Bean of FreightPOP

Thank you for the great review Brian! Your review is why we created FreightPOP. We wanted to create a feature rich TMS that would not only streamline the entire shipping process, but would also provide actionable historic data that could be used to provide additional cost and time savings. One of our current initiatives is focusing on how we can introduce more insight for our users with the data already in FreightPOP. Stay tuned!

Mark L.
ML
Mark L.
Product Specialist
Small-Business (50 or fewer emp.)
"Product Specialist"
5/5
What do you like best about FreightPOP?

FreightPOP is extremely easy to use, and freight rates are returned quickly. Review collected by and hosted on G2.com.

What do you dislike about FreightPOP?

No issues, everything is working well for our company. Review collected by and hosted on G2.com.

SD
Shipping D.
Shipping department.
Small-Business (50 or fewer emp.)
"By far the easiest TMS system I have ever used! Tech support is super helpful when in times of need!"
5/5
What do you like best about FreightPOP?

FreightPOP gives me the best rates when it comes to shipping products and it's SUPER simple to use. What I like about FreighPOP is how helpful the tech support is. Review collected by and hosted on G2.com.

What do you dislike about FreightPOP?

At the moment I don't have any complaints. Everything is awesome! Review collected by and hosted on G2.com.

Response from Scott Leeds of FreightPOP

Thank you for your review and feedback! Our live support team works hard at being responsive and accurate. We are glad to hear that you are experiencing that. I'll make sure to share your comments with the team. We are always working to improve and deliver the best rates. We hope you continue to experience the ease of use and get the support you need.

AK
Andrew K.
Executive Project Manager
Mid-Market (51-1000 emp.)
"Great team and Great Product"
5/5
What do you like best about FreightPOP?

The integrations with our carriers and 3PL's Review collected by and hosted on G2.com.

What do you dislike about FreightPOP?

There have been some system bugs, but the team has been quick to fix them Review collected by and hosted on G2.com.

Response from Sean Bean of FreightPOP

Hi Andrew! Thank you for your review and feedback. We wanted to make sure that we built a support team around our product that gave clients the responsive, and live support they need. We are glad to hear that you are experiencing that. We will continue to make sure we add value rich features that will streamline your day to day shipping needs! We have recently added our marketplace rates feature. In this feature we were looking to help our clients in the current climate of shipping, which includes limited carrier capacity, carrier constraints and inflation. We are now able to offer more carriers with aggregated discounts when rating loads! Looking forward to our continued partnership.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Great Application"
5/5
What do you like best about FreightPOP?

FreightPop's platform usability is great for anyone. The company offers quick and helpful customer service. as a company, we have seen great savigs from using FreightPop. Review collected by and hosted on G2.com.

What do you dislike about FreightPOP?

Developments of the tool can take longer than we would prefer. However, the industry is changing so rapidly that it is understandable is not a reason to leave. I would like to see a quicker turnaround time for fixes/ additions within the tool. Review collected by and hosted on G2.com.

Response from Sean Bean of FreightPOP

Thank you for your review! We appreciate your feedback on our customer support team. We have made it one of our focuses to provide responsive and timely support in the form of live chat. We continue to develop our customer success and support teams in conjunction with the continuous shipping features. We have recently added our marketplace rates feature. In this feature we were looking to help our clients find further savings in the current climate of shipping, which includes limited carrier capacity, carrier constraints and inflation. We are now able to offer more carriers with aggregated discounts when rating loads! We look forward to continuing our partnership with your team and providing additional savings!

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Easy to integrate. It saves lot of time on processing LTL orders"
5/5
What do you like best about FreightPOP?

It directly connects to my ERP, and most features are automatic. All of our contracted carriers are connected. They also connected to my truck carrier. I can get all quotes from all carriers on just one page. That is very convenient. Review collected by and hosted on G2.com.

What do you dislike about FreightPOP?

Configuration page is not very easy to use. So most of the time, I asked FreightPop to help to do the configuration. Review collected by and hosted on G2.com.

Response from Sean Bean of FreightPOP

Thank you for the great review! Being able to quote all carriers at one time is one way in which we streamline the quoting, shipping, tracking, and auditing process in FreightPOP. We connect to several carrier APIs in order to pull all your carrier rates into one easy to use platform. Thank you for your feedback on our configuration page. We are continuously improving the FreightPOP app to make it easy for users to configure their unique shipping requirements. We look forward to our continued partnership with you and your team!

MG
Martin G.
Shipping Manager
Small-Business (50 or fewer emp.)
"FreightPop and Global Light"
5/5
What do you like best about FreightPOP?

We have saved a lot of freight dollars using FreightPop to determine the most cost effective means for shipping. Review collected by and hosted on G2.com.

What do you dislike about FreightPOP?

We did have some difficulties uploading tracking numbers to our system. Review collected by and hosted on G2.com.

Response from Sean Bean of FreightPOP

Thank you for the great review Martin! Our goal is to make the shipping process easy, more manageable, and cost effective, all in one platform. This includes allowing you to rate shop and choose the best carrier and rate for any shipment! To further add value in this area we have recently added our marketplace rates feature. In this feature we were looking to help our clients in the current climate of shipping.... Which can include limited carrier capacity, carrier constraints and inflation. We are now able to offer more carriers with aggregated discounts when rating loads! Looking forward to our continued partnership.

WG
William G.
Transport Manager
Mid-Market (51-1000 emp.)
"FreightPOP"
5/5
What do you like best about FreightPOP?

FreightPop has become part of our operating system so to speak, it brings all your carriers into one platform for quoting, tracking, and shipping with ease. Review collected by and hosted on G2.com.

What do you dislike about FreightPOP?

Have nothing negative to say about this platform Review collected by and hosted on G2.com.

Response from Sean Bean of FreightPOP

Thank you for your review William! We strive to seamlessly integrate with any ERP or WMS. We couldn't have said it better ourselves :)

Verified User in Cosmetics
AC
Verified User in Cosmetics
Mid-Market (51-1000 emp.)
"Ease of use equals efficiency for my team"
5/5
What do you like best about FreightPOP?

My team loves using it. It is easy to use and track shipments. Review collected by and hosted on G2.com.

What do you dislike about FreightPOP?

Not all carriers are integrated to update tracking automatically. Review collected by and hosted on G2.com.

Response from Sean Bean of FreightPOP

Thank you for your review! We are happy to hear that you are able to leverage your FreightPOP instance to better control and track your LTL and FTL shipping. Being able to manage all of your shipments from beginning to end in one location is key to the added value that we continue to build upon for our clients.