---
title: Freezerworks Reviews
meta_title: 'Freezerworks Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 21 reviews by the users' company size, role or industry to
  find out how Freezerworks works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 21
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Laboratory
  url: https://www.g2.com/categories/laboratory
---

# Freezerworks Reviews
**Vendor:** Dataworks Development  
**Category:** [Lab Inventory Management Software](https://www.g2.com/categories/lab-inventory-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 21
## About Freezerworks
Freezerworks is the Laboratory Information Management system (LIMs) trusted by laboratories and biorepositories worldwide since 1992. The unparalleled accuracy, accessibility, and configurability of Freezerworks dramatically streamlines the workflows of these facilities. Sites can efficiently request, ship, and assay sample inventory. Protect data with comprehensive security features, 21 CFR part 11 compliance, and cryogenic-safe barcode labeling. Four editions are available to meet your needs.



## Freezerworks Pros & Cons
**What users like:**

- Users value the **exceptional customer support** of Freezerworks, highlighting responsiveness and helpfulness from the team. (2 reviews)
- Users value the **intuitive functionality and customization** of Freezerworks, along with exceptional support from the team. (2 reviews)
- Users value the **effective and user-friendly functionality** of Freezerworks, appreciating its intuitive design and customization options. (2 reviews)
- Users commend the **continuous improvement** driven by the development team, enhancing Freezerworks based on valuable feedback. (1 reviews)
- Users value the **incredibly customizable** features of Freezerworks, enhancing their overall experience and satisfaction. (1 reviews)
- Users find Freezerworks to be **incredibly user-friendly** , with intuitive features that simplify managing biological samples. (1 reviews)
- Improvement (1 reviews)
- Navigation Ease (1 reviews)
- Time-saving (1 reviews)
- Tracking Efficiency (1 reviews)

**What users dislike:**

- Users find the **difficult usability** of the PC client challenging, though the web client improves the experience. (1 reviews)
- Users note the **limited functionality** of the Freezerworks web client compared to the desktop version, despite its ease of use. (1 reviews)
- Users find the **missing features** in the web client compared to the desktop version limiting their experience. (1 reviews)
- Users often face **software bugs** after new releases, significantly impacting their workflows and efficiency. (1 reviews)
- Users find the **PC client challenging to navigate** , though the web client mitigates this concern effectively. (1 reviews)


## Freezerworks Discussions
  - [What is Freezerworks used for?](https://www.g2.com/discussions/what-is-freezerworks-used-for)

- [View Freezerworks pricing details and edition comparison](https://www.g2.com/products/freezerworks/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-05+14%3A20%3A12+-0500&secure%5Bsession_id%5D=81f96947-4dc2-4a16-841e-5e9c7202a107&secure%5Btoken%5D=ddb90e53c9808e370dd30435f19afb13722abbe570e3688abd45e1210c6629f4&format=llm_user)

## Freezerworks Features
**Lab Informatics**
- Instrument Management
- ELN Support
- Workflow Management
- Billing Management
- Order Management
- Rules-Based Workflow
- Configurable Workflow
- Decision Support

**Resource Management**
- Inventory Control
- Inventory Management

**Chain of Custody**
- Sample Management
- Data Warehouse
- Inventory Management
- Document Management
- QA/QC
- Resource Management
- Data Storage Management
- Compliance Management
- Specimen Management
- Patient Records Management
- Quality Control Management
- Lab Order Management

**Operations Management**
- Records Maintenance
- Excel Data Import
- User Access Settings

**Agentic AI - LIMS**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Decision Making
- Third-Party Integrations
- Lab Instruments Integration

****
- Electronic Laboratory Notebook
- Audit Trail
- Document Storage
- Data Capture and Transfer
- Client Portal
- Search/Filter
- AI Copilot
- Collaboration Tools
- Barcode Printing
- Reporting/Analytics
- Real-Time Reporting
- Generative AI
- Real-Time Monitoring
- Access Controls/Permissions
- Data Visualization
- Role-Based Permissions
- Summary Reports
- Activity Dashboard
- Customizable Fields
- API
- EDI
- Electronic Signature
- HIPAA Compliant
- Quality Control
- Barcode/Ticket Scanning
- Inventory Tracking
- Approval Process Control
- Certification of Analysis
- Secure Data Storage
- Quality Assurance
- Reporting & Statistics
- Data Import/Export
- Customizable Reports
- Activity Tracking
- Compliance Tracking
- Barcode Recognition
- Barcoding/RFID
- Patient Portal
- Test Panels
- Billing & Invoicing

## Top Freezerworks Alternatives
  - [LabWare LIMS](https://www.g2.com/products/labware-lims/reviews) - 4.5/5.0 (102 reviews)
  - [Labguru ELN LIMS](https://www.g2.com/products/labguru-eln-lims/reviews) - 4.6/5.0 (165 reviews)
  - [SciNote](https://www.g2.com/products/scinote/reviews) - 4.2/5.0 (303 reviews)