---
title: FreePBX Reviews
meta_title: 'FreePBX Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 17 reviews by the users' company size, role or industry to
  find out how FreePBX works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 17
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# FreePBX Reviews
**Vendor:** Sangoma  
**Category:** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 17
## About FreePBX
FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server. FreePBX is licensed under the GNU General Public License (GPL), an open source license. FreePBX can be installed manually or as part of the pre-configured FreePBX Distro that includes the system OS, Asterisk, FreePBX GUI and assorted dependencies.



## FreePBX Pros & Cons
**What users dislike:**

- Users face **access issues** with FreePBX during incidents like DOS attacks, impacting service availability and reliability. (1 reviews)
- Users express concern over **internet dependency** , especially during service outages caused by attacks that compromise functionality. (1 reviews)

## FreePBX Reviews
  ### 1. FreePBX with VOIP.MS

**Rating:** 5.0/5.0 stars

**Reviewed by:** David L. | O, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2022

**What do you like best about FreePBX?**

Inexpensive compared to other providers.

**What do you dislike about FreePBX?**

Recently they experienced a DOS attack rendering the service inoperable.  Fortunately, I had a secondary VOIP provider.  I'm sure VOIP.MS has learned a lot from this attack and is better hardened.  Having a provider experience this kind of unfortunate attack gives them the opportunity to re-evaluate their security.  Doubt they will be in this position again.  Everyone has a plan until they are punched in the face.  I believe VOIP.MS has a plan now.

**What problems is FreePBX solving and how is that benefiting you?**

Low cost VOIP for my home & home office.  Easily integrated into my home automation system.


## FreePBX Discussions
  - [What is FreePBX used for?](https://www.g2.com/discussions/what-is-freepbx-used-for)
  - [How can Iset a person out going voicemail message?](https://www.g2.com/discussions/how-can-iset-a-person-out-going-voicemail-message) - 1 upvote

- [View FreePBX pricing details and edition comparison](https://www.g2.com/products/freepbx/reviews?filters%5Bsentiment_snippet%5D=2050281&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+18%3A28%3A53+-0500&secure%5Bsession_id%5D=88873e83-6c73-47e9-b513-a0059d73ab0d&secure%5Btoken%5D=9c4de85a329ce7b24871b0452859a4121f9c8ff588063f84bd1b3f7ad4b1aca9&format=llm_user)
## FreePBX Integrations
  - [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews)
  - [Twilio](https://www.g2.com/products/twilio/reviews)

## FreePBX Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Basic Communication - Cloud PBX**
- Call Management
- Communication Management
- Scalability
- Integrations
- Mobile Accessibility
- Accessibility
- Contact Management
- Queue Management
- Computer Telephony Integration
- Call List Management
- Fax Management

**Advanced Features - Cloud PBX**
- Security and Compliance
- Analytics and Reporting
- Support and Reliability
- Automated attendant
- Real-Time Analytics

**Additional Functionality**
- Virtual Extensions
- Call Disposition
- Customizable Caller ID
- Alerts/Notifications
- Generative AI
- Call Tracking
- SMS Messaging
- Call Routing
- Call Recording
- Conferencing
- Call Transfer
- Callback Scheduling
- Role-Based Permissions
- Automatic Call Distribution
- Interaction Tracking
- Collaboration Tools
- Real-Time Updates
- On-Demand Recording
- Mobile Access
- AI Copilot
- IVR
- Customizable Reports
- Activity Dashboard
- Call Monitoring
- Voice Mail
- Video Conferencing
- Caller ID
- SIP Trunking
- For Cloud Phone Systems
- Ring Groups

## Top FreePBX Alternatives
  - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (431 reviews)
  - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,391 reviews)
  - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) - 4.3/5.0 (477 reviews)