good reviews, modern interface, good reputation. Review collected by and hosted on G2.com.
CRASHES AND NO REFUND (within 24h of purchase).
Crashes when I convert a 3Gig 1920 x 1080 video file to a lower resolution (regardless of video format). This is occurs on 2 of my computers incl a 1 year old Lenovo Core i7 with 16G..
I asked for a refund (a measly $5), and they want me to correspond with them trying to debug why this is happening.. SORRY my time preoccupied with YOUR DEBUG is worth MUCH MORE than the $5 purchase fee.. So don't waste my time, and give me my refund.. But they are now bringing up Terms that say I have to partake in debugs before a refund.. GIMME A BREAK, it's only $5, not worth my time or your negative publicity.. (and here we are)
Stop trying to use your customers as a debug team, esp when they don't want to solve the problem (for you), but would rather get on with their working day (which is what the software was bought for).. Review collected by and hosted on G2.com.
