--- title: FreeCRM Reviews meta\_title: 'FreeCRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how FreeCRM works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 11 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # FreeCRM Reviews & Product Details #1 Online Free CRM Software for Business * * * Seller [Free CRM](https://www.g2.com/sellers/free-crm) Discussions [FreeCRM Community](https://www.g2.com/products/freecrm/discuss) Overview by Stephanie Ines Show More ## Pricing Pricing provided by FreeCRM. ### Crmpro $24.95 user/month ### VoiceCRM $39.95 user/month [ View More Pricing Information ](https://www.g2.com/products/freecrm/pricing) ## Top-Rated Alternatives [ ![CRMOne](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CRMOne") CRMOne 4.8/5(1,045) ](https://www.g2.com/products/crmone/reviews) [ ![HubSpot Marketing Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Marketing Hub") HubSpot Marketing Hub 4.4/5(14,916) ](https://www.g2.com/products/hubspot-marketing-hub/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ View All Alternatives ](https://www.g2.com/products/freecrm/competitors/alternatives) ## User Insights Average based on 11 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) MG Marco G. Investment advisor rep Small-Business (50 or fewer emp.) 9/23/2019 "Good value, solid tools" 3.5/5 What do you like best about FreeCRM? For really no cost this is a worthwhile CRM system to use for many biz types. Gives you great client database and tools to organize and access Review collected by and hosted on G2.com. What do you dislike about FreeCRM? limitations in certain areas and need to pay for full capability. Doesn't give integrations with certain email programs or financial software like other CRMs do. Overall the pros outweigh cons based on the price. Review collected by and hosted on G2.com. Recommendations to others considering FreeCRM: give it a try! I really thought it was a useful tool and would still be using it if my company was still offering it but we switched to a propreitary CRM offered by our financial marketing agency offering better integrations with our daily tasks. Review collected by and hosted on G2.com. What problems is FreeCRM solving and how is that benefiting you? this is great for those who aren't currently using a all encompassing cRM. Need better tools to organize and manage a client database and can integrate into email. Found I was able to sort and find clients/prospects very easily. Review collected by and hosted on G2.com. Show More 3/5/2020 Validated ReviewerIncentivizedSource: G2 invite ![Jader A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jader A.") JA Jader A. Bilingual Customer Success Manager Small-Business (50 or fewer emp.) 3/25/2020 "This tool is amazing for marketing." 4/5 What do you like best about FreeCRM? I really like the organization of my customer portfolio. To have a pipeline and be able to see all my customers. Review collected by and hosted on G2.com. What do you dislike about FreeCRM? The current tool doesn't have as many filters as Hubspot CRM. For my work, it's necessary to use filters and a health score. Currently, I am a customer success manager, and I need a more comprehensive tool to propose a better experience for my customers. Review collected by and hosted on G2.com. Recommendations to others considering FreeCRM: If you want a basic tool, I recommend it to you, but if you need to use more complete filters, it is better to use another one. Review collected by and hosted on G2.com. What problems is FreeCRM solving and how is that benefiting you? I never had a technical problem using this tool, but I consider it a basic tool. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SP Sanket P. Mid-Market (51-1000 emp.) 3/9/2020 "Best Free Tool For CRM" 3.5/5 What do you like best about FreeCRM? The only free tool which can do everything: 1. It has CRM & Sales Dashboards 2. It can give CRM & Sales Reports 3. It has Email Integration 4. Easy Email Marketing / SMS Marketing 5. Marketing Automation possible 6. You can do Appointment Management 7. You can manage leads Review collected by and hosted on G2.com. What do you dislike about FreeCRM? The tool is a bit complicated for a person who is not from a tech background. You will need someone from a technical team to assist you. Review collected by and hosted on G2.com. Recommendations to others considering FreeCRM: A good software if it is free of cost. Review collected by and hosted on G2.com. What problems is FreeCRM solving and how is that benefiting you? We are able to do sales tracking through this software. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") AW Verified User in Wholesale Small-Business (50 or fewer emp.) 11/15/2019 "FlowLu CRM" 4.5/5 What do you like best about FreeCRM? FlowLu offers CRM features such as lead management, contact management, quoting, invoicing, and project management. Flowlu’s unique selling point (USP) is that it also offers a few business management features such as project management and accounting. This makes it ideal for first-time CRM software buyers who want to automate functions such as sales, marketing, customer service, and finance. Review collected by and hosted on G2.com. What do you dislike about FreeCRM? I feel that Flowlu’s task management interface could be simplified. I noted that the numerous features in the free version, such as contact management, financial management, and task management, can take some time to familiarize. Review collected by and hosted on G2.com. What problems is FreeCRM solving and how is that benefiting you? Business management functionality saves time since you don’t have to toggle between different apps. I realized that the knowledge base feature is easy to use and helps the customer support staff quickly address all queries. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 1/31/2019 "Free CRM" 3/5 What do you like best about FreeCRM? The free version is nice. It has a lot of options and tools you can use. I like the call scheduling part of the CRM. As you load a contacts phone number you can schedule out a call in the CRM which makes it handy not to have to go back and forth between multiple systems. Review collected by and hosted on G2.com. What do you dislike about FreeCRM? It looks a little outdated. I don't like that the free version is only free for your first year. Review collected by and hosted on G2.com. Recommendations to others considering FreeCRM: Try it out. It works for a temporary solution. I haven't tried the upgraded CRM so maybe that one is much better. Review collected by and hosted on G2.com. What problems is FreeCRM solving and how is that benefiting you? The free CRM is good to keep your contacts information in a central location. Save a keep contact information. I like being able to make tasks and check them off as they get finished. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 10/16/2019 "Excellent" 5/5 What do you like best about FreeCRM? Excellent software, very professional and economical. Review collected by and hosted on G2.com. What do you dislike about FreeCRM? If the portal is perfect and therefore does not have negative sides Review collected by and hosted on G2.com. Recommendations to others considering FreeCRM: Exceptional Review collected by and hosted on G2.com. What problems is FreeCRM solving and how is that benefiting you? The care of my employers' business activities and general management Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Small-Business (50 or fewer emp.) 11/28/2018 "Simple To Use Free/Paid CRM " 4/5 What do you like best about FreeCRM? Free CRM tool for up to 100 contacts. Easy to set up and use, can import contacts from several external sources. Great CRM for little to no expense. Review collected by and hosted on G2.com. What do you dislike about FreeCRM? Free CRM is good if you have a small list of contacts that you are looking to nurture, if you start to grow you will probably outgrow this CRM rather quickly. You can upgrade plans but comparing prices may lead you elsewhere. Review collected by and hosted on G2.com. Recommendations to others considering FreeCRM: Good CRM if you have a small list of contacts/prospects to manage. Review collected by and hosted on G2.com. What problems is FreeCRM solving and how is that benefiting you? We utilized Free CRM for a client that had a very small office with great success. They were able to keep their sales contacts flowing and their followup organized and on schedule. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Christopher P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher P.") CP Christopher P. Lead Academic Advisor │ Study Abroad Advisor │Advising Team Higher Education Enterprise (\> 1000 emp.) 7/4/2016 "Excels in Customer Relationship Management and Sales Force Automation" 4.5/5 What do you like best about FreeCRM? The main benefit of using a browser-based CRM solution is that you will have zero or little hosting costs. Your client and organisational data can be exported from Outlook or e-mail accounts into free FreeCRM using a built-in mapping function. E-mail templates can be created merged with your contacts and distributed using your e-mail system. Review collected by and hosted on G2.com. What do you dislike about FreeCRM? This software is a great starting point for those on a small or limited budget and is a great way to consolidate customer data for the first time. However, as your company progresses you will want to switch to a more sophisticated program that may not be free. Review collected by and hosted on G2.com. Recommendations to others considering FreeCRM: This software is a great starting point for those on a small or limited budget and is a great way to consolidate customer data for the first time. Review collected by and hosted on G2.com. What problems is FreeCRM solving and how is that benefiting you? This CRM software will do nearly everything that the paid for versions offer, however, some more sophisticated functions will need to be paid for. The fact that this software is free of charge makes choosing this CRM package is an easy choice to make Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Nemanja J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nemanja J.") NJ Nemanja J. malena Mechanical or Industrial Engineering Small-Business (50 or fewer emp.) 4/12/2016 "Freemium CRM to try before you buy " 4/5 What do you like best about FreeCRM? FreeCrm as the name says is free cloud CRM tool that supports up to 100 users and up to 10 MB of storage space (which is not that large), if i remember correctly it was named one of PcWorld's 15 best free services for entrepreneurs. If you own a small company and if you are not that rich this is a best freemium you can try for a while. There is also a premium package ($ 25 per user per month and up) with live support, unlimited data storage and other features. Review collected by and hosted on G2.com. What do you dislike about FreeCRM? This is open source which offers unlimited customization to represent your company the way you want it and therefore it is a nightmare to configure it, you need a professional or a team to configure CRM properly, freemium version comes without technical support and it's only free for a one year. Unfortunately the free version comes with restrictions and forcing you to take the premium packages but it is good to try it first and then decide if you want to keep it or not. Review collected by and hosted on G2.com. What problems is FreeCRM solving and how is that benefiting you? In my previous company we used it to track sales opportunities, from the initial qualifying customers (when the sales process is at the very beginning), through various sales activities (meetings, presentations, demonstrations), until the moment of contracting, which is a desirable end sales process for each sales opportunity ( sales opportunity can be closed and canceling or loss, which also should be recorded). Recording all activities, depending on their type and performance increases (or decreases) the probability of achieving sales chances. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Steve D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve D.") SD Steve D. Tourism Information Specialist Information Services Small-Business (50 or fewer emp.) 7/20/2016 "Great" 5/5 What do you like best about FreeCRM? The software is so easy and user friendly. Our office uses it daily with any employee operating it with no issues. Review collected by and hosted on G2.com. What do you dislike about FreeCRM? Nothing really to dislike. Every employee has praise for Free CRM Review collected by and hosted on G2.com. Recommendations to others considering FreeCRM: Try it,you will be a believer. Review collected by and hosted on G2.com. What problems is FreeCRM solving and how is that benefiting you? It brings us to manage our business with ease,which helps performance. Review collected by and hosted on G2.com. Show More 10/19/2016 Validated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by FreeCRM. ### Crmpro $24.95 user/month ### VoiceCRM $39.95 user/month ### Licensed CRM $24,995 per server license [ View More Pricing Information ](https://www.g2.com/products/freecrm/pricing) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm)[Marketing Automation](https://www.g2.com/categories/marketing-automation) ##### Explore More [Which Oracle PeopleSoft resellers have proven expertise and experience with large-scale PeopleSoft implementations for enterprise organisations?](https://www.g2.com/discussions/which-oracle-peoplesoft-resellers-have-proven-expertise-and-experience-with-large-scale-peoplesoft-implementations-for-enterprise-organisations)[What's the best provider data management software for healthcare systems managing multi-state provider networks?](https://www.g2.com/discussions/what-s-the-best-provider-data-management-software-for-healthcare-systems-managing-multi-state-provider-networks)[Best platforms for creating real-time visualization dashboards](https://www.g2.com/discussions/best-platforms-for-creating-real-time-visualization-dashboards) [What's the best procure-to-pay platform for cost savings](https://www.g2.com/discussions/what-s-the-best-procure-to-pay-platform-for-cost-savings)[Which application shielding solutions provide the best customer support and rapid response for teams protecting high-transaction financial apps?](https://www.g2.com/discussions/which-application-shielding-solutions-provide-the-best-customer-support-and-rapid-response-for-teams-protecting-high-transaction-financial-apps)[Which social listening tools integrate well with a CRM or marketing automation platform so insights actually flow into the right team workflows?](https://www.g2.com/discussions/which-social-listening-tools-integrate-well-with-a-crm-or-marketing-automation-platform-so-insights-actually-flow-into-the-right-team-workflows) [Show MoreShow Less](javascript:void(0);)