1. [Home](https://www.g2.com/) 2. ... 3. [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service) 4. [Freddy AI for CX Discussions](https://www.g2.com/products/freddy-ai-for-cx/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_64b0ff960303ef71fc41dc5c64635eb0/freddy-ai-for-cx.png "Product Avatar Image") ](/products/freddy-ai-for-cx/reviews) [ Freddy AI for CX ](/products/freddy-ai-for-cx/reviews) 0 ratings AnsweriQ is an intelligent automation solution for customer service. Using the power of AI and IPA, AnsweriQ's suite of products help CS leaders automate information and process-based customer service cases. For information cases, AnsweriQ provides Zero Contact Resolution without an agent's intervention. This is achieved through self-service AI and automated responses. For process cases, AnsweriQ enables single-click intelligent automation for repetitive and mundane customer service processes. These processes typically require agents to traverse through multiple systems ranging from order look up, cancellation, invoicing, refunds, etc. AnsweriQ’s products seamlessly integrate with popular CXM systems like Zendesk, Salesforce, ServiceCloud, ServiceNow, Microsoft Dynamics, etc. AnsweriQ’s intelligent automation can deliver unto a 25% reduction in case volume. AnsweriQ’s process automation delivers up to 90% savings in average handle time and close to 100% reduction in error rates. AnsweriQ assists agents with AI-based recommended responses that improve CSAT, NPS, and Agent morale. Show More * * * ### 66.0 Nps Score Already have Freddy AI for CX? ### All Freddy AI for CX Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 4 years ago More Options - [ # Can I use Freddy AI for my personal use ? ](/discussions/can-i-use-freddy-ai-for-my-personal-use) I have to learn all the concepts related to the Freddy AI. 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Answer a few questions to help the Freddy AI for CX community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffreddy-ai-for-cx%2Fdiscuss%3Fsmall_ask%3Dfreddy-ai-for-cx) No ## Top Contributors in Freddy AI for CX 1 ![Mohammed Saad B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed Saad B.") MB Loading... ### [Mohammed Saad B.](https://www.g2.com/users/f2192883-b6c9-46bf-90df-18088a1aadff "Mohammed Saad B.") Chatbot Developer 1 pt