Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Fraud.net offer review"
5/5
What do you like best about FraudNet?

I love the way the application is developed, and the range of features for the application offered. Review collected by and hosted on G2.com.

What do you dislike about FraudNet?

i feel no dislike or any issue with application Review collected by and hosted on G2.com.

Response from James Ashworth of FraudNet

Thank you for your review!

Verified User in Banking
UB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Fraud.net has been a great monitoring tool to protect our stakeholders and clients."
4/5
What do you like best about FraudNet?

details to transactions is such a blessing. Review collected by and hosted on G2.com.

What do you dislike about FraudNet?

no option to mark or select transactions Review collected by and hosted on G2.com.

DJ
Drew J.
Engineer
Enterprise (> 1000 emp.)
"Fraud.net review"
5/5
What do you like best about FraudNet?

The upsides of the app is integrating into your current email. It works Review collected by and hosted on G2.com.

What do you dislike about FraudNet?

The app has a lot of useful actions and takes some time to understand Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Verified User in Medical Devices
Small-Business (50 or fewer emp.)
"Comprehensive fraud alerts"
4.5/5
What do you like best about FraudNet?

It warns you as the user before any links are clicked on. Review collected by and hosted on G2.com.

What do you dislike about FraudNet?

I don't see settings which would allow me to add or remove email address as trusted or untrusted recipients. Review collected by and hosted on G2.com.

NW
Nichole W.
Small-Business (50 or fewer emp.)
"Works great for monitoring payments"
5/5
What do you like best about FraudNet?

We run a human resource company which services large law firms and corporations. We have many timesheets, payroll and users to manage. After being conned by some fraudsters who submitted bogus invoices, we looked into Fraud.net. We use the service to authenticate users and payment requests. Working great for us. Review collected by and hosted on G2.com.

What do you dislike about FraudNet?

Nothing to dislike. It is easy to use and has many more capabilities than we need for now. After we focused in on the tools for our team, it's been working well for us. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Solid technology for a huge issue facing the digital industry. "
5/5
What do you like best about FraudNet?

I've been a Fraud.net client for quite some time. I really like how they continue to improve the platform to make it so easy to use. They take my teams feedback seriously and I really feel like they are our partner. Oh and also, it helped lower my chargeback rate. Some systems are rules-based and others are more focused on Machine learning. Fraud.net uses both strategies and is really on the cutting edge. Review collected by and hosted on G2.com.

What do you dislike about FraudNet?

There's a lot of information Fraud.net provides back to me. I wish I had more time to look at it all because some of the data points seem really interesting Review collected by and hosted on G2.com.

Eder H.
EH
Eder H.
Chief Revenue Officer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Providing us with great insights and savings. "
5/5
What do you like best about FraudNet?

We like how manageable and intuitive Fraud.net displays the complex data that their system collects. By itself, the data would be overwhelming, but the well-constructed design of Fraud.net and the help of the reps makes for an easy and enjoyable experience. Knowing the products services is crucial, so make sure to ask the very helpful reps all your questions! Review collected by and hosted on G2.com.

What do you dislike about FraudNet?

Before speaking with a rep we were having trouble understanding what data was actully relevant to our company and needs. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Helped my department meet their goals."
5/5
What do you like best about FraudNet?

My team found some really interesting trends after we used it for awhile. The product was pretty easy to use and the training period was minimal. I liked being able to see so much info about a single transaction while keeping my company's data organized. Review collected by and hosted on G2.com.

What do you dislike about FraudNet?

Rule writing can be frustrating, especially for beginners. There were so many options and it was hard to know where to start. Eventually got the hang of it and it was smooth sailing from there. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"A necessary utility in today's e-commerce world "
5/5
What do you like best about FraudNet?

Managing others investments requires the utmost security and trust. We cannot guarantee protection of ones' assets unless we are absolutely positive that our investments and properties are not fraudulent. Fraud.net allows us and our portfolio companies and clients to prevent misrepresentation of identity and inaccurate fund representation which allows us to solely focus on our duty to investors. This added relief has been greater than expected but more importantly decreased our time commitment towards fraud. Review collected by and hosted on G2.com.

What do you dislike about FraudNet?

Once our fraud manager explained what all of the data meant; our ease of use with the product has been fantastic. Review collected by and hosted on G2.com.

WA
Web A.
Small-Business (50 or fewer emp.)
"Really Comprehensive. Helped identify fraud and make big improvements to our order management system"
5/5
What do you like best about FraudNet?

I work at a mid-sized e-commerce company and started using the service about 2 years ago. First I just used the api to get a fraud score to feed into our own order management system, but as I got to know Fraudnet's system better, we began using their scoring, case management and automation systems too. Really helpful in getting the initial setup launched, so all around a very pleasant experience in solving an unpleasant problem. Review collected by and hosted on G2.com.

What do you dislike about FraudNet?

Probably worth getting a support plan if you're doing medium volume, since we started without one and the turnaround for email questions was about 24 hours. I think they've gotten better. Review collected by and hosted on G2.com.