I originally left a 5-star review as a lifetime deal customer, expecting continued development. That expectation was not met. Review collected by and hosted on G2.com.
After long periods of stagnation, Frase has now launched a rebuilt product behind a subscription while lifetime customers are kept on a legacy version. Being told the old tool still works does not fulfill the original lifetime promise, which implied ongoing product evolution.
Rebuilding a platform is understandable. Resetting development behind a paywall and asking lifetime customers to pay again is not. This fundamentally changes the value of the original purchase and breaks trust.
I am updating my review to reflect that reality. Review collected by and hosted on G2.com.
