Verified User in Hospitality
EH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Mehany19"
5/5
What do you like best about FranConnect?

very good system and great interface with IHG action plan, quality evaluation and audit Review collected by and hosted on G2.com.

What do you dislike about FranConnect?

the interface need some improvement and the system is very slow Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Personal Assistant"
4.5/5
What do you like best about FranConnect?

Helps maintain Quality and Assurance. Easy to train the team and develop. Review collected by and hosted on G2.com.

What do you dislike about FranConnect?

Slow on Mobile phones or tablets. Better use is desktop. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Good customer Service"
4.5/5
What do you like best about FranConnect?

What I like about the player is its simplicity to install Review collected by and hosted on G2.com.

What do you dislike about FranConnect?

so far I am very satisfy with the player.and there is not much things to dislike it is functioning as expected Review collected by and hosted on G2.com.

AR
Art R.
Regional Risk Manager
Enterprise (> 1000 emp.)
"The Audit Program Rocks!"
5/5
What do you like best about FranConnect?

Very user friendly application. The program downloads very fast. Review collected by and hosted on G2.com.

What do you dislike about FranConnect?

Nothing, its all good. It exceeds my expectaions Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Good self check tool "
4/5
What do you like best about FranConnect?

The tool gives you fast results on what your areas of focus need to be Review collected by and hosted on G2.com.

What do you dislike about FranConnect?

The set up takes some time, there are a lot of questions that must be filtered in order to get to the information that is helpful i.e . what standards are being looked at Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Quality Analyst/Administrator"
4/5
What do you like best about FranConnect?

Love the new reporting dashboards. Corrective Action Management System (CAM) is a game-changer. Review collected by and hosted on G2.com.

What do you dislike about FranConnect?

Communication and documentation lacking. Define details up front. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"TH Review"
3.5/5
What do you like best about FranConnect?

The auditing function is the most useful feature. Review collected by and hosted on G2.com.

What do you dislike about FranConnect?

The system is not very intuitive from a setup and maintenance perspective. It has been difficult to train end users on the system outside of the auditing app. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"easy to use and keep records "
5/5
What do you like best about FranConnect?

keep records online and can be print as well. easy to access the reports Review collected by and hosted on G2.com.

What do you dislike about FranConnect?

app crashes when trying to safe reports and loose the info Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"User friendly "
5/5
What do you like best about FranConnect?

Very good interface for action plans. Brand standards and waivers. Review collected by and hosted on G2.com.

What do you dislike about FranConnect?

Interface needs a little bit of improvement in some areas. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Easy program"
4/5
What do you like best about FranConnect?

Program layout is easy with simple interface. Review collected by and hosted on G2.com.

What do you dislike about FranConnect?

Sometimes you get white screen, other times it freezes Review collected by and hosted on G2.com.