---
title: Franchise 360 Reviews
meta_title: 'Franchise 360 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Franchise 360 works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Retail
  url: https://www.g2.com/categories/retail
---


# Franchise 360 Reviews
**Vendor:** Franchise 360  
**Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About Franchise 360
Franchise 360 is online software that enables franchise growth.




## Franchise 360 Reviews
  ### 1. Fantastic CRM management software for medium companies

**Rating:** 4.0/5.0 stars

**Reviewed by:** Camilo A. | Staff Support Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about Franchise 360?**

Extremely useful to manage franchise networks. Not to mention to maximize sales and take advantage of recruitment networks. Good help from the support team made the system highly usable.

**What do you dislike about Franchise 360?**

Sometimes the functionality is minimal for large companies making any customization expensive. Another con is that. Setting up data groups is challenging as well.

**Recommendations to others considering Franchise 360:**

Make the tool more friendly with mobile devices by including a native mobile app and responsive design.

**What problems is Franchise 360 solving and how is that benefiting you?**

We wanted a CRM tool with a considerable reduction in operating costs with complete visibility of the network activities regarding franchises with visibility available for our HQ.


## Franchise 360 Discussions
  - [What is Franchise 360 used for?](https://www.g2.com/discussions/what-is-franchise-360-used-for)

- [View Franchise 360 pricing details and edition comparison](https://www.g2.com/products/franchise-360/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-14+03%3A21%3A26+-0500&secure%5Bsession_id%5D=815e2f71-f50f-42e9-9283-247112a60b8a&secure%5Btoken%5D=651eb57fc650ab987e93bf8a2ad5629dcd8d368f227aab7abc820bea6136d237&format=llm_user)

## Franchise 360 Features
**Payment**
- Credit Card Payments
- Loyalty Points
- Digital Wallets
- UPI Payment
- Meal Voucher Redemption
- Gift Voucher Redemption
- Cash Payment
- Installment Payment
- Generative AI
- Electronic Payments

**Checkout**
- Barcode Scanning
- Bills/ e-Receipt
- Integration
- Order Booking
- Return/Refund
- Third-Party Integrations
- Mail Order
- Third-Party Integrations

**Inventory Management**
- Inventory Control
- Low-stock Alerts
- Product Categorization
- Multilocation Inventory Tracking
- Purchase Orders

**Reporting and analytics**
- Monitor Store KPIs
- Real-time data
- Exportable Reports
- Remote Reporting
- Customizable Reports
- Customizable Reports
- Real-Time Analytics

**Customer Management**
- Customer Sales History
- Loyalty Management 
- Customer Accounts
- Workflow Management
- Gift Card Management
- Order Management
- Cash Flow Management
- Promotions Management
- Inventory Management
- Commission Management
- Returns Management
- Discount Management
- Price/Margin Management
- Lottery Management
- Receipt Management
- Employee Management
- Fuel Management
- Website Management
- Financial Management
- Franchise Operations Management
- Lead Management
- Sales Activity Management
- Task Management
- Calendar Management
- Brand Management
- Supply Chain Management
- Training Management
- Timesheet Management
- Marketing Management
- Audit Management
- Document Management
- Support Ticket Management
- Royalty Management
- Compliance Management
- eCommerce Management
- Retail Inventory Management
- Sales Order Management
- Merchandise Management
- Shipping Management
- Warehouse Management
- Stock Management

**Team Management**
- Employee Tracking
- Quick Employee Training
- Commission Tracking
- Employee Accounts and Permission
- Staff Scheduling
- Access Controls/Permissions
- Job Scheduling

**Help and support**
- 24/7 Phone Support
- Email and Chat Support
- Account History
- Webinars and Session
- Customer Forum

**Integration**
- Accounting
- E-commerce
- Multi-store
- Online Store

**Additional Functionality**
- Reporting & Statistics
- Data Import/Export
- AI Copilot
- Multi-Location
- Loyalty Program
- Billing & Invoicing
- CRM
- Electronic Signature
- Performance Metrics
- Mobile Access
- Point of Sale (POS)
- Barcode Recognition
- Payment Processing
- Order Processing
- For Field Service
- Email Marketing
- Collaboration Tools
- Automatic Re-ordering
- Onboarding
- Activity Dashboard
- Search/Filter
- Forecasting
- API
- Customer Database
- Alerts/Notifications
- Data Security
- Franchise Intranet
- Construction Tracker
- Credit Card Processing
- Customizable Templates
- Data Synchronization
- Inventory Optimization
- Sales Trend Analysis
- Inventory Replenishment
- Real-Time Monitoring
- Real-Time Updates
- Reporting/Analytics
- For Retail
- Offline Access
- Multi-Currency

## Top Franchise 360 Alternatives
  - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews)
  - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews)
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