What do you like best?
The best part is the ease in which you can scan prescriptions and match with the corresponding medication. There is also a picture associated with each drug which is helpful for identification. Notifications regarding half tablets are also very helpful. Review collected by and hosted on G2.com.
What do you dislike?
The difficulty in changing NDCs. There should be a button or option to easily change the NDC. Currently the process is reversing the claim, scanning the new NDC, saving, filing a new claim, then printing out a new label. Review collected by and hosted on G2.com.
FrameworkLTC Reviews
What do you like best?
FrameworkLTC has so many strong points but I would have to say that my number one favorite thing about it is that it makes the billing and adjudication side of LTC pharmacy much easier. It allows us to perform more complex actions in less time and the well-designed layout makes it easy to collect and use claim and benefit information without needing to take a bunch of steps to get from A to B. Review collected by and hosted on G2.com.
What do you dislike?
Sometimes it takes awhile to load the next screen after clicking out of one. It also doesn’t prevent multiple people from working on one prescription at the same time so sometimes the overlap causes a problem. Review collected by and hosted on G2.com.
What do you like best?
The ease of use, being able to associate patients or medications to my docutrack with simple commands. Review collected by and hosted on G2.com.
What do you dislike?
The electronic scripts dont appear in patient profile until added to their profile. Would be easier if it was to associate the patient or patient ID to the patient Review collected by and hosted on G2.com.
What do you like best?
The product is quite stable and offers substantial setup flexibility to service a wide variety of clients. Design of database is very helpful to allow users to obtain customized management reports. Review collected by and hosted on G2.com.
What do you dislike?
Total cost of ownership is relatively high. In many cases, our on-site IT and operations team submits thorough bug reports - including programmatic solutions - to the support team. Support capabilities are fine for basic questions and problems but are not generally helpful when more complex issues are encountered. Accounting solution (Sage ERP 300) is archaic and data synchronization process is slow. Review collected by and hosted on G2.com.
