FrameworkLTC Reviews & Product Details

Pharmacy Intern
Pharmaceuticals
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The best part is the ease in which you can scan prescriptions and match with the corresponding medication. There is also a picture associated with each drug which is helpful for identification. Notifications regarding half tablets are also very helpful. Review collected by and hosted on G2.com.

What do you dislike?

The difficulty in changing NDCs. There should be a button or option to easily change the NDC. Currently the process is reversing the claim, scanning the new NDC, saving, filing a new claim, then printing out a new label. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's an simple system that may need some updated shortcuts and a more modern interface. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The system allows for a print-out of employee productivity which is beneficial in evaluation processes. Review collected by and hosted on G2.com.

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FrameworkLTC Overview

What is FrameworkLTC?

FrameworkLTC is a software solution created specifically for the unique processes of closed-door, 340B, and specialty pharmacies. With input from marketplace thought leaders, industry experts have created a robust application that streamlines both standard processes and nonstandard transactions such as rejections, prior authorizations and rebilling.

FrameworkLTC Details
Product Description

FrameworkLTC is a software solution created specifically for the unique processes of closed-door, 340B, and specialty pharmacies. With input from marketplace thought leaders, industry experts have created a robust application that streamlines both standard processes and nonstandard transactions such as rejections, prior authorizations and rebilling.


Seller Details
Seller
SoftWriters
Company Website
Year Founded
1990
HQ Location
Pittsburgh, PA
Twitter
@SoftWriters
24 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®

Overview Provided by:
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FrameworkLTC Reviews

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UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

FrameworkLTC has so many strong points but I would have to say that my number one favorite thing about it is that it makes the billing and adjudication side of LTC pharmacy much easier. It allows us to perform more complex actions in less time and the well-designed layout makes it easy to collect and use claim and benefit information without needing to take a bunch of steps to get from A to B. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it takes awhile to load the next screen after clicking out of one. It also doesn’t prevent multiple people from working on one prescription at the same time so sometimes the overlap causes a problem. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is an advanced application that will allow you to work efficiently and I definitely recommend it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Claims adjudication is easier with the informative claim response messages and the layout and ease of entering override codes is really helpful and saves a lot of time. Review collected by and hosted on G2.com.

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Certified Pharmacy Technician
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The ease of use, being able to associate patients or medications to my docutrack with simple commands. Review collected by and hosted on G2.com.

What do you dislike?

The electronic scripts dont appear in patient profile until added to their profile. Would be easier if it was to associate the patient or patient ID to the patient Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The eaze of quickly getting into patient profiles to help facility nurses calling in with questions on their patients Review collected by and hosted on G2.com.

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AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

I love how many tabs and options it has, you can view the history and process claims all in one Review collected by and hosted on G2.com.

What do you dislike?

A little Complicated , takes awhile to learn Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Hard to learn but oh so many options. DOES IT ALL!!! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Processing claims for coverage , being able to view history and the status of medication Review collected by and hosted on G2.com.

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AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The product is quite stable and offers substantial setup flexibility to service a wide variety of clients. Design of database is very helpful to allow users to obtain customized management reports. Review collected by and hosted on G2.com.

What do you dislike?

Total cost of ownership is relatively high. In many cases, our on-site IT and operations team submits thorough bug reports - including programmatic solutions - to the support team. Support capabilities are fine for basic questions and problems but are not generally helpful when more complex issues are encountered. Accounting solution (Sage ERP 300) is archaic and data synchronization process is slow. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ask very detailed questions during evaluation and specify your requirements in as much detail as possible. Understand that the product - as-is - is exceptionally capable and flexible, but know that customized programming does often take some time as developers respond to requests from many different customers. Be sure to have your internal IT systems updated, maintained, and personnel readily in place to address any infrastructure or hardware issues. Invest as much as budget allows in following SoftWriters' recommended specifications for hardware. Invest as much time in setup and configuration as possible prior to going live. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tightly controlled workflow allows us to have solid clinical outcomes and high levels of quality. Combination of features and workflow designs allow us to have high level of confidence in perpetual inventory data. Excellent capabilities to offer a wide range of medical records options. Database structure allows us to design custom management reports and analytics to improve quality and efficiency in terms of both financial and clinical outcomes. Review collected by and hosted on G2.com.

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