What I like the most is how easy and fast it is to create an AI Agent, even for someone who does not have deep technical knowledge. I was able to build internal agents such as an HR Agent and a Training Agent in about 10 minutes. The process is simple: upload documents, define the agent persona, and the system can already start responding to users. The agent learns quite well from the provided materials and helps answer common internal questions automatically. It’s very practical for companies that want to quickly deploy AI to support internal operations. Review collected by and hosted on G2.com.

Currently, the platform mainly supports chat-based AI Agents. If you want to create voice-based agents, you need to use another product from their ecosystem. It would be more convenient if both chat and voice agents could be created within the same platform. Review collected by and hosted on G2.com.

FPT AI Chatbot is very easy to set up and deploy. The platform can handle a large volume of user requests at the same time while still maintaining low latency, which is very important for customer-facing services. Another strong point is its ability to understand Vietnamese very well. After training the chatbot with our data, it was also able to understand game-related terminology quite effectively. This makes it highly suitable for industries like gaming where users often ask very specific questions about different titles or in-game features. Review collected by and hosted on G2.com.

So far, I have not found anything that I dislike about the platform. Review collected by and hosted on G2.com.

I’ve been using FPT AI Mentor and found the interface very easy to learn and navigate. The microlearning format is especially helpful—lessons are short and manageable, so I can spend just 10–15 minutes a day learning without feeling overwhelmed.

The personal dashboard also provides useful insights and career suggestions related to my role in the company, which makes the learning experience more personalized. Review collected by and hosted on G2.com.

As a designer, I think the visual design could be improved, especially in terms of color choices and customization options Review collected by and hosted on G2.com.

I work in the HR department, and recently our organization started using FPT AI Mentor from FPT to support our internal training programs.

From a management perspective, the dashboards are extremely valuable. They allow us to track the effectiveness of each training campaign and monitor learning progress across different departments in real time. With these insights, we can quickly identify gaps, adjust training strategies when necessary, and ensure that our programs deliver real impact. Review collected by and hosted on G2.com.

We haven’t experienced any significant issues with FPT AI Mentor. The platform runs smoothly and effectively supports our training and employee development activities Review collected by and hosted on G2.com.

What stands out most about the FPT.AI platform is its user-friendly no-code capabilities, which make solution development simple while still providing flexibility for customization. In addition, it integrates smoothly with multiple marketing channels. Review collected by and hosted on G2.com.

Not much, but one improvement could be in generative language capabilities. I hope the solution will support more languages in the future. Review collected by and hosted on G2.com.

FPT.AI’s Generative AI Chatbot has strong natural language understanding and performs very well in customer consultation. Working at a marketing agency, customer qualification at the chatbot stage is critical, and this solution helps us quickly filter customer needs, saving significant time so our team can focus on more complex cases.The infrastructure is robust and can handle a large volume of daily interactions without issues. In addition, the technical support team is highly responsive and provides 24/7 support whenever needed. Review collected by and hosted on G2.com.

I dislike that sometimes the tool selection feels overwhelming and can take a moment to find the exact feature I need. Otherwise, it’s a strong platform overall. Review collected by and hosted on G2.com.

Working at a securities company in Vietnam, we handle a large number of customers opening accounts every day. FPT AI eKYC has helped us manage this very effectively. The solution can process a high volume of customer identity verifications smoothly and consistently, which is essential for companies like ours with a large influx of new users.

Another strong advantage is the infrastructure behind the platform. FPT.AI provides a robust and stable system, which gives us confidence in terms of performance, scalability, and data security when handling sensitive customer information. Review collected by and hosted on G2.com.

Up to now, the solution has been stable and able to support our high volume of customer verifications without any significant problems. Review collected by and hosted on G2.com.

As an ad agency, we use AI voices to bring our video demos to life. FPT.AI has become our go-to tool for turning scripts into high-quality pitches.

• Diverse "Casting": The range of ages, genders, and regional accents (Northern/Central/Southern) is incredible. It allows us to match the brand's persona perfectly, creating a natural and pleasant experience for our clients.

• Massive Savings Review collected by and hosted on G2.com.

Trial Limits: The initial free character count is quite low for professional testing. Review collected by and hosted on G2.com.

We’ve been using FPT AI Chat to support our customer engagement on both Facebook and Zalo. The chatbot is not only capable of handling common customer inquiries instantly, but thanks to GenAI, it can also provide personalized book recommendations based on customer needs. Having a 24/7 chat assistant has helped us increase our conversion rate on chat channels quite noticeably. Review collected by and hosted on G2.com.

I don’t have any complaints about the product at this point. It’s user-friendly, efficient, and delivers real business impact. Review collected by and hosted on G2.com.

I’ve had a positive experience using FPT.AI Speech-to-Text, especially when working with Vietnamese audio. The transcription is relatively smooth and accurate for Vietnamese conversations, and it also supports English, which is very helpful for my work. The pricing is reasonable, and the tool is quite easy to use, even for users who are not very technical. Review collected by and hosted on G2.com.

However, the number of supported languages is still somewhat limited compared to some global solutions. I hope the development team will expand the language coverage in future updates. Review collected by and hosted on G2.com.