I like that Foxpass by Splashtop is largely set it and forget it. I also appreciate its low latency and the ability for API updates, making user management easy without logging into the portal. Review collected by and hosted on G2.com.

They require a 30 day notice to quit even though it is not published anywhere on any invoice or in their terms of service. Their account reps are slow to respond to requests. Review collected by and hosted on G2.com.

We use Foxpass as the RADIUS server for our corporate Wi-Fi network, and it has proven to be a reliable and straightforward solution.

Implementation & Setup

The installation and configuration process was quick and intuitive. We were able to get the system running with minimal effort. During implementation, we encountered one issue that required customer support. Their response was prompt, and the guidance provided resolved the problem efficiently, allowing us to complete the setup without delay.

Integration & Use

Foxpass integrates seamlessly with our internal Active Directory, enabling Single Sign-On for our users. Once configured, the service has been running continuously and transparently in the background, providing secure authentication without disruptions. End-user device setup was minimal—Windows PCs, Android, and iPhone clients required only a one-time configuration. After that, users have not needed to make further adjustments, which has significantly reduced support requests.

User Experience

The authentication process has been smooth for employees across the organization. The only minor inconvenience is with Apple iPhones, which require a configuration profile to be uploaded. While not a major obstacle, it adds a small extra step compared to other platforms.

Overall Impression

Foxpass Cloud RADIUS delivers exactly what we need: a secure, cloud-based authentication system that integrates with our existing identity management tools. With its ease of deployment, responsive support, and dependable daily performance, it has become a valuable component of our network security. Review collected by and hosted on G2.com.

The only minor inconvenience is with Apple iPhones, which require a configuration profile to be uploaded. While not a major obstacle, it adds a small extra step compared to other platforms. Review collected by and hosted on G2.com.

We use FoxPass to answer our issues with having an server onsite for NPS, having FoxPass has changed everything for us in terms of how our users use WiFi Within our schools Review collected by and hosted on G2.com.

I would like to see a better user inferface. Review collected by and hosted on G2.com.

I use Foxpass by Splashtop for certificates in our 802.1x authentication process. It's great because it allows us to push and deploy certificates to macOS via Jamf and ChromeOS via admin console. I like the price solution vector, and it works great for us. The initial setup was very easy. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

Easy integration. Works seamlessly for all our LDAP needs. Review collected by and hosted on G2.com.

Not a dislike per se, but we are only really using Foxpass as our LDAP and never explored other features, so we are probably not getting the full value of the platform Review collected by and hosted on G2.com.

The interface is easy to navigate and interact with, and the customer support staff is responsive Review collected by and hosted on G2.com.

I've had difficulty finding certain screens and relevant documentation at times Review collected by and hosted on G2.com.

Love the simplicity of setup, ease of use, configuration and deployment! Very friendly support staff and always willing to jump in! Review collected by and hosted on G2.com.

The only thing I hate is paying for logging when all we need is forwarding admin logs for audit purposes. Shouldn't have to pay for this basic functionality Review collected by and hosted on G2.com.

It works as expected and from what I've seen it works well. Review collected by and hosted on G2.com.

Support is a bit of a challenge. All done via the portal and many times there is no one available to chat with. Then you have to send an email. Many things are an add-on and not included... for instance, logging. Review collected by and hosted on G2.com.

A true set and forget solution to our WiFi authentication only had one glitch in over 2 years of use and this was resolved in less than 24hrs.

No hesitation in recommending and i often do. Review collected by and hosted on G2.com.

Support response could be a little faster, but overall been great and resolved when contacted Review collected by and hosted on G2.com.

Foxpass was very easy to set up. Once set up, it just required routine checking in and nothing special. Review collected by and hosted on G2.com.

I worry now that Foxpass is under Splashtop that development may slow. The Foxpass team was very innovative prior to being bought by Splashtop. Review collected by and hosted on G2.com.