--- title: Foxit eSign Reviews meta\_title: 'Foxit eSign Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1480 reviews by the users' company size, role or industry to find out how Foxit eSign works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1480 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Foxit eSign Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Foxit eSign, seamlessly integrating with their existing PDF software for efficient contract management. [(80 mentions)](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1395601&qs=pros-and-cons#reviews) Users enjoy the **eSignature functionality** of Foxit eSign, appreciating its ease of use and efficiency for sending agreements. [(37 mentions)](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1395356&qs=pros-and-cons#reviews) Users praise the **quick and easy document signature process** of Foxit eSign, enhancing their workflow efficiency. [(34 mentions)](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1395931&qs=pros-and-cons#reviews) Users value the **easy setup** of Foxit eSign, enabling quick integration and efficient document management. [(30 mentions)](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1395794&qs=pros-and-cons#reviews) Users love the **easy signing process** of Foxit eSign, making document signature management quick and efficient. [(29 mentions)](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1396404&qs=pros-and-cons#reviews) Users find the **limited features** of Foxit eSign lacking compared to larger competitors, affecting usability and integration. [(15 mentions)](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1395763&qs=pros-and-cons#reviews) Users find **limited customization options** in Foxit eSign, affecting the ability to tailor documents to unique needs. [(13 mentions)](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1396321&qs=pros-and-cons#reviews) Users find the **signature process confusing** , requiring assistance and causing delays in sending important documents. [(12 mentions)](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1395285&qs=pros-and-cons#reviews) Users find **e-signature issues** frustrating, particularly regarding signature placement, flexibility, and document uploading difficulties. [(10 mentions)](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1395305&qs=pros-and-cons#reviews) Users find **missing features** in Foxit eSign limit personalization options and hinder overall usability during document management. [(10 mentions)](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1395166&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Foxit eSign ##### 1. Ease of Use Users appreciate the **ease of use** of Foxit eSign, seamlessly integrating with their existing PDF software for efficient contract management. [ See 80 mentions ](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1395601&qs=pros-and-cons#reviews) See Related User Reviews SF Suhaila F. Mid-Market (51-1000 emp.) 5.0/5 "Impressive, Mobile-Friendly e-Signing with a Simple Dashboard Workflow by Foxit eSign" What do you like about Foxit eSign? Foxit eSign is keep climbing the ladder for most valuable e-signature program, convenient to access from mobile phone, various implementation on diffe ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great ESign Software" What do you like about Foxit eSign? Ease of Use within the software and timeliness of getting items signed and back. ##### 2. eSignature Functionality Users enjoy the **eSignature functionality** of Foxit eSign, appreciating its ease of use and efficiency for sending agreements. [ See 37 mentions ](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1395356&qs=pros-and-cons#reviews) See Related User Reviews SF Suhaila F. Mid-Market (51-1000 emp.) 5.0/5 "Impressive, Mobile-Friendly e-Signing with a Simple Dashboard Workflow by Foxit eSign" What do you like about Foxit eSign? Foxit eSign is keep climbing the ladder for most valuable e-signature program, convenient to access from mobile phone, various implementation on diffe ![Sanket P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanket P.") SP Sanket P. Small-Business (50 or fewer emp.) 5.0/5 "Effortless and Reliable eSigning for Everyday PDF Needs" What do you like about Foxit eSign? What I like best about Foxit eSign is that it is straightforward and does the main job without overcomplicating things. When I need to send a document ##### 3. Signatures Users praise the **quick and easy document signature process** of Foxit eSign, enhancing their workflow efficiency. [ See 34 mentions ](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1395931&qs=pros-and-cons#reviews) See Related User Reviews ![Fernando C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernando C.") FC Fernando C. 5.0/5 "Effortless eSigning, Slight Log-in Glitch" What do you like about Foxit eSign? I like that Foxit eSign is easy to use, which makes the process of authorization to file tax returns much simpler. I also appreciate that it eliminate ![Jefferson F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jefferson F.") JF Jefferson F. Small-Business (50 or fewer emp.) 5.0/5 "Excellent Value with Outstanding UX Design" What do you like about Foxit eSign? Price, software, UX design and signature ##### 4. Easy Setup Users value the **easy setup** of Foxit eSign, enabling quick integration and efficient document management. [ See 30 mentions ](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1395794&qs=pros-and-cons#reviews) See Related User Reviews SF Suhaila F. Mid-Market (51-1000 emp.) 5.0/5 "Impressive, Mobile-Friendly e-Signing with a Simple Dashboard Workflow by Foxit eSign" What do you like about Foxit eSign? Foxit eSign is keep climbing the ladder for most valuable e-signature program, convenient to access from mobile phone, various implementation on diffe ![Sanket P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanket P.") SP Sanket P. Small-Business (50 or fewer emp.) 5.0/5 "Effortless and Reliable eSigning for Everyday PDF Needs" What do you like about Foxit eSign? What I like best about Foxit eSign is that it is straightforward and does the main job without overcomplicating things. When I need to send a document ##### 5. Easy Signing Users love the **easy signing process** of Foxit eSign, making document signature management quick and efficient. [ See 29 mentions ](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1396404&qs=pros-and-cons#reviews) See Related User Reviews ![Sanket P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanket P.") SP Sanket P. Small-Business (50 or fewer emp.) 5.0/5 "Effortless and Reliable eSigning for Everyday PDF Needs" What do you like about Foxit eSign? What I like best about Foxit eSign is that it is straightforward and does the main job without overcomplicating things. When I need to send a document ![Roberto S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roberto S.") RS Roberto S. 5.0/5 "Fast and User-Friendly, But Needs UI Improvements" What do you like about Foxit eSign? I use Foxit eSign for signing legal documents and I find it way faster than any other program I've ever used. I really like the easy use and fast sign ### 5 Cons or Disadvantages of Foxit eSign ##### 1. Limited Features Users find the **limited features** of Foxit eSign lacking compared to larger competitors, affecting usability and integration. [ See 15 mentions ](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1395763&qs=pros-and-cons#reviews) See Related User Reviews ![Sanket P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanket P.") SP Sanket P. Small-Business (50 or fewer emp.) 5.0/5 "Effortless and Reliable eSigning for Everyday PDF Needs" What do you dislike about Foxit eSign? One thing I dislike about Foxit eSign is that the interface feels a bit basic compared to some other eSign tools. It works fine, but visually it could KY Kanga Y. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Document Signing with Intuitive Interface and Robust Security" What do you dislike about Foxit eSign? Some users dislike that Foxit eSign can feel limited compared to larger e-signature platforms, especially in advanced workflow features or integration ##### 2. Limited Customization Users find **limited customization options** in Foxit eSign, affecting the ability to tailor documents to unique needs. [ See 13 mentions ](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1396321&qs=pros-and-cons#reviews) See Related User Reviews ![Alejandro M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alejandro M.") AM Alejandro M. Small-Business (50 or fewer emp.) 5.0/5 "MADE FOR COMPLIANCE TAILORED FOR ANY CUSTOMER" What do you dislike about Foxit eSign? Now that we have to use this software in a more intense, result-driven situation, I'd recommend that changes be made to its interface to make it more ![Sanket P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanket P.") SP Sanket P. Small-Business (50 or fewer emp.) 5.0/5 "Effortless and Reliable eSigning for Everyday PDF Needs" What do you dislike about Foxit eSign? One thing I dislike about Foxit eSign is that the interface feels a bit basic compared to some other eSign tools. It works fine, but visually it could ##### 3. Signature Issues Users find the **signature process confusing** , requiring assistance and causing delays in sending important documents. [ See 12 mentions ](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1395285&qs=pros-and-cons#reviews) See Related User Reviews ![Roberto S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roberto S.") RS Roberto S. 5.0/5 "Fast and User-Friendly, But Needs UI Improvements" What do you dislike about Foxit eSign? I think the interface is still not as clean as the competitor's, even though it is functional, and I also find it annoying that it is necessary to cre ![Raelyn M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raelyn M.") RM Raelyn M. 5.0/5 "Easy Setup, Affordable, but Needs User Guidance" What do you dislike about Foxit eSign? It took me a while to figure out how to put my signature on documents. Some of the features are difficult to figure out the first time you use it. I t ##### 4. E-Signature Issues Users find **e-signature issues** frustrating, particularly regarding signature placement, flexibility, and document uploading difficulties. [ See 10 mentions ](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1395305&qs=pros-and-cons#reviews) See Related User Reviews ![Roberto S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roberto S.") RS Roberto S. 5.0/5 "Fast and User-Friendly, But Needs UI Improvements" What do you dislike about Foxit eSign? I think the interface is still not as clean as the competitor's, even though it is functional, and I also find it annoying that it is necessary to cre ![Raelyn M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raelyn M.") RM Raelyn M. 5.0/5 "Easy Setup, Affordable, but Needs User Guidance" What do you dislike about Foxit eSign? It took me a while to figure out how to put my signature on documents. Some of the features are difficult to figure out the first time you use it. I t ##### 5. Missing Features Users find **missing features** in Foxit eSign limit personalization options and hinder overall usability during document management. [ See 10 mentions ](https://www.g2.com/products/foxit-esign/reviews?filters%5Bsentiment_snippet%5D=1395166&qs=pros-and-cons#reviews) See Related User Reviews KY Kanga Y. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Document Signing with Intuitive Interface and Robust Security" What do you dislike about Foxit eSign? Some users dislike that Foxit eSign can feel limited compared to larger e-signature platforms, especially in advanced workflow features or integration ![Camilla N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Camilla N.") CN Camilla N. Mid-Market (51-1000 emp.) 4.5/5 "Satisfied" What do you dislike about Foxit eSign? There is a field to send the templates that only lets us send it if we add a new contact to the list. It would be great if we just neet to put the ema RR Rhett R. President Small-Business (50 or fewer emp.) 12/16/2025 "Excellent Value and Effortless to Use" 5/5 What do you like best about Foxit eSign? When considering the price and value of the software, I have found Foxit to be straightforward to use and simple to implement. I also find myself using it frequently. Review collected by and hosted on G2.com. What do you dislike about Foxit eSign? eSign requires me to log in every time I want to use my eSignature, which is frustrating. Dealing with passwords and verification steps is a real hassle. Review collected by and hosted on G2.com. What problems is Foxit eSign solving and how is that benefiting you? The main advantage for me is their pricing, which fits my needs perfectly. Because I save money, I can invest in other software that my business requires. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Tiago T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiago T.") TT Tiago T. attorney Small-Business (50 or fewer emp.) 12/29/2025 "Effortless E-Signing and Document Editing" 5/5 What do you like best about Foxit eSign? I like using Foxit eSign, especially the eSign feature and the edit tools. It's very useful, particularly for organizing packages. The system makes it easy to edit text and images, which I find really helpful and sometimes use. I appreciate that the eSign feature allows me to send agreements to my clients quickly and it's very straightforward and easy to work with. Overall, it's a great system. The initial setup of Foxit eSign was very easy, and I think the system works perfectly. Review collected by and hosted on G2.com. What do you dislike about Foxit eSign? nothing Review collected by and hosted on G2.com. What problems is Foxit eSign solving and how is that benefiting you? I use Foxit eSign to organize immigration cases and packages. It helps edit text and images easily, and I appreciate its fast, straightforward e-signing feature for client agreements. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") GT Verified User in Telecommunications Small-Business (50 or fewer emp.) 12/16/2025 Guest users or non-business users of the software, not included in G2 scores. "Effortless PDF Signatures and Fast Performance" 4/5 What do you like best about Foxit eSign? Has the signature addition for PDFs built in, works well, and haven't really had my issues with it. Beyond that it's relatively quick to open, and it gets used rather frequently just based on the number of PDFs that come through that need to be viewed or dealt with. Review collected by and hosted on G2.com. What do you dislike about Foxit eSign? To be fair the fact that it's a subscription cost to get at the signature adding. I get why, it's just obnoxious. The slightly oversized, clearly ads, built into the application in various places are also obnoxious but not super common at least Review collected by and hosted on G2.com. What problems is Foxit eSign solving and how is that benefiting you? Adding signatures to PDFs in a useful, and easy way. That's it. It sideways solves the problem of opening and dealing with PDFs on Windows. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") GM Verified User in Marketing and Advertising Enterprise (\> 1000 emp.) 10/3/2025 Guest users or non-business users of the software, not included in G2 scores. "Reliable and Efficient e-Signature Solution for Clients" 4/5 What do you like best about Foxit eSign? As an account manager, what I like best about Foxit eSign is how simple and intuitive it is for both our team and our clients to use. The platform streamlines the entire signature process, making it fast, secure, and hassle-free. I also appreciate the ability to track document status in real time, which helps me stay on top of client deliverables and ensure nothing slips through the cracks. The audit trails and compliance features give clients extra confidence, while the integrations with other tools make it easy to fit into our existing workflow. Overall, it’s a reliable solution that saves time and enhances the client experience. Review collected by and hosted on G2.com. What do you dislike about Foxit eSign? As an account manager, I don’t have any major issues with Foxit eSign. The platform consistently works as expected, and both our team and clients find it easy to use. Review collected by and hosted on G2.com. What problems is Foxit eSign solving and how is that benefiting you? Foxit eSign is solving the challenge of managing and tracking client signatures in a timely, secure way. Instead of chasing down paperwork or waiting for physical documents, I can send, monitor, and finalize agreements digitally in just a few clicks. This not only speeds up deal cycles but also provides visibility into where each document stands, which helps me keep clients informed and avoid delays. The platform’s security and compliance features also give both our team and our clients peace of mind. Overall, it’s saving time, reducing administrative effort, and improving the client experience! Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 10/10/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite AS Andre S. CMST Director Mid-Market (51-1000 emp.) 12/9/2025 "Affordable, User-Friendly eSign Solution With Excellent Customer Support" 4.5/5 What do you like best about Foxit eSign? Foxit eSign wasn't as good as DocuSign or AdobeSign, but the cheap package price do its justice as compliment their weakness. Signing a document, managing contract and sending document to customer is easy, I can say it is their best tools. To operate it is simple, no training beforehand needed and they also give option to integrate it with cloud storage facilities like OneDrive and Box, it practically improve our document storage and management. Review collected by and hosted on G2.com. What do you dislike about Foxit eSign? To install it is difficult initially, but with proper documentation with instruction, assist from customer support, and live chat with support agent help to understand its operation. Review collected by and hosted on G2.com. What problems is Foxit eSign solving and how is that benefiting you? Creating document with e-signature compatible is easy, manage contract lifecycle and track document activity and sign status. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nils B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nils B.") NB Nils B. CEO Small-Business (50 or fewer emp.) 12/12/2025 "Efficient eSignature Solution with Great Pricing" 4.5/5 What do you like best about Foxit eSign? I like that Foxit eSign is easy to use, especially for esignatures on proposals and contracts. The partner pricing model is beneficial for us as an MSP, and the NFR licensing is a great advantage, unlike Adobe. Additionally, the nonprofit pricing is useful since we have some nonprofit clients, and the initial setup was simple with no issues. Review collected by and hosted on G2.com. What do you dislike about Foxit eSign? The Mac client can be kinda temperamental, specifically when opening and working with Microsoft apps like Word, Excel, etcetera. You get some weird extension or plugin notifications and sometimes errors. Review collected by and hosted on G2.com. What problems is Foxit eSign solving and how is that benefiting you? I use Foxit eSign as an easy-to-use eSignature solution for proposals and contracts. It offers MSP partner pricing and nonprofit pricing, which benefits us and our nonprofit clients. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite JD Jacquelin D. President, Owner Small-Business (50 or fewer emp.) 12/16/2025 "Easy to Use, But Login and Signature Steps Could Improve" 3.5/5 What do you like best about Foxit eSign? Pretty straight forward and easy to use, especially if you have used other esignature software like docusign. Review collected by and hosted on G2.com. What do you dislike about Foxit eSign? When we log in it does not log us into our esign account. WE have to go through an additional log in. The system REQUIRES a signature or initial even if one party only completes fields. We have to put in an initial or signature in a bottom corner in order to proceed. Review collected by and hosted on G2.com. What problems is Foxit eSign solving and how is that benefiting you? Cost of e-signature documents. Very Affordable Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Fernando C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernando C.") FC Fernando C. 12/31/2025 "Effortless eSigning, Slight Log-in Glitch" 5/5 What do you like best about Foxit eSign? I like that Foxit eSign is easy to use, which makes the process of authorization to file tax returns much simpler. I also appreciate that it eliminates the need to send PDFs that have to be printed, signed, and scanned back. This has really streamlined my workflow. The initial setup was very easy, and I value using the e-sign function without any hassle. Review collected by and hosted on G2.com. What do you dislike about Foxit eSign? The sign-in process could be improved. Sometimes I have to log in twice to access eSign, and eliminating this would save time. Review collected by and hosted on G2.com. What problems is Foxit eSign solving and how is that benefiting you? Foxit eSign eliminates the need to print, sign, and scan PDFs, making authorization to file tax returns easy for me. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Antonio Carlos L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antonio Carlos L.") AL Antonio Carlos L. Partner-Director 12/16/2025 "Reliable, Practical, and Easy to Use" 5/5 What do you like best about Foxit eSign? I like the ease of use of Foxit eSign, and I find it to be reliable and practical software. Additionally, the system for measuring lengths, areas, and perimeters is very useful for me, allowing measurements to be made directly on PDF files, which is very helpful as it eliminates the need to use DWG projects. The initial setup of Foxit eSign was also smooth, which is a positive point. Review collected by and hosted on G2.com. What do you dislike about Foxit eSign? the signature with image could also be compatible with the electronic signature in the same document Review collected by and hosted on G2.com. What problems is Foxit eSign solving and how is that benefiting you? I use Foxit eSign to view PDF files, edit and digitally sign documents, making the process reliable and practical. It solves my previous difficulties in editing and digitally signing documents. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated KN Kris N. Project Engineer Small-Business (50 or fewer emp.) 12/29/2025 "Effortless Form Distribution and Tracking" 4.5/5 What do you like best about Foxit eSign? The ability to send custom forms to a bunch of staff/clients very easily, and the ability to view exactly when and how they viewed and signed the document. Review collected by and hosted on G2.com. What do you dislike about Foxit eSign? I've not found any downsides yet. So far FoxIt is great for Esignatures. Review collected by and hosted on G2.com. What problems is Foxit eSign solving and how is that benefiting you? No longer have to send out forms manually and request people sign and send them back, while also chasing them up to sign when they inevitably don't. Review collected by and hosted on G2.com. 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