--- title: FourKites Reviews meta\_title: 'FourKites Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 269 reviews by the users' company size, role or industry to find out how FourKites works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 269 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain Management url: https://www.g2.com/categories/supply-chain-management --- # FourKites Reviews & Product Details Visit Website FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites' Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600+ global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. * * * Product Website FourKites Seller [FourKites](https://www.g2.com/sellers/fourkites) Discussions [FourKites Community](https://www.g2.com/products/fourkites/discuss) Languages Supported English, French, Portuguese, Spanish, Turkish Solution Type Best-of-Breed Overview by FourKites Admin Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/fourkites/pricing) ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 11/15/2021 "FourKites is invaluable" 5/5 What do you like best about FourKites? I love the fact that we are not only able to view load status in real-time, but also have the ability to receive these status updates into our TMS. This saves countless hours on the administrative / manual track and trace. Review collected by and hosted on G2.com. What do you dislike about FourKites? Honestly to this point we have not encountered any issues that we couldn't resolve. I think the only issue we've had is timely responses from support, but that has been addressed. Review collected by and hosted on G2.com. Recommendations to others considering FourKites: Ensure you have someone dedicated to FourKites on your team who can own the use of this tool. We found the greatest benefit when we had someone who would monitor the usage and also manage onboarding and carrier compliance. Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? We are solving 1) automation of status updates (better accuracy and timeliness) and 2) transparent communication between us, the carrier and our customers. We have realized significant improvements and gains in these areas. We have rolled our a platform to our customers and they love it too. Really happy with the benefits! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SR Saundra R. Customer care representative Enterprise (\> 1000 emp.) 10/6/2021 "Metrics and tracking" 5/5 What do you like best about FourKites? I love the ease of tracking when the carriers use it as they should. Its true in that it works as good as the information you put in it. The Metrics are a great way to measure many aspects. Review collected by and hosted on G2.com. What do you dislike about FourKites? Carriers seem to be afraid of this, and this becomes a challenge when trying to get them to use it regularly. Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? Problems are trying to get all of our carriers to use the tracking as they should and do it in a timely manner. We have noticed that if they are using tracking, it makes our customer care team's job easier and more efficient when we don't have to send 20 emails to transportation to get an update. It's logged, and they can look. This minimizes time spent on waiting for an ETA. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 9/29/2022 "Tracking and Delivery Alerts" 4/5 What do you like best about FourKites? Sending RTA delivery alerts to customers Review collected by and hosted on G2.com. What do you dislike about FourKites? Filters on dashboard don't often work as intended Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? Allows customers to know when shipments are expected or the delivery time changes Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") EC Verified User in Consumer Goods Enterprise (\> 1000 emp.) 9/29/2022 "Fourkites" 1.5/5 What do you like best about FourKites? Visibility to shipments in our network.. Review collected by and hosted on G2.com. What do you dislike about FourKites? Complete integration to our TMS Transplace Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? Providing real time visibility to shipments to customer service team Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") EI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 10/6/2021 "Visibility changed the supply chain discussion..." 4.5/5 What do you like best about FourKites? The predictive analysis, especially for internaitonal imports, helps provide the right data for supply chain. Imports was a black hole for the supply chain; we had to track every container through various websites and emails manually. Communication to the end customer was unreliable. Once implemented supply chain and customer service was able to provide a better customer experience; we are able to provide more accurate on time into our warehouse and provide btter ETAs to the end customer. Anther area that we liked is during the RFI stage we would offer suggestions for certain requirments that are being asked by out customers. The other potential vendors gave us a pat "this is what we offer now but in the future -- if enough people ask for it we may develop this." When we presented it to FourKites, they took it back to the development team and within a few days they would call and say they took the suggestion back to development and wanted to show us what they had done. FK listens to the customer and is quick to develop technology to meet the ever changing business needs. Review collected by and hosted on G2.com. What do you dislike about FourKites? Implementation took longer that expected; this issue was mostly contributed to my team as we were too quick to try to begin writing the integration without vetting the requirements. My advice is to make sure you bring in the FK resources from the beginning; they are the SME on these integrations and can make it much easier for you. Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? Our most significant gap was international, especially with the current market conditions brought on due to COVID. Arrival into port was delayed due to congestion, and then drayage further delayed the receipt into the distribution centers. We could not give sales and the end-user a reasonable timeline for expected delivery. With the predictive analytics of FK we now have more confidence in the information we communicate to the various shareholders. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign RB ryan b. Warehouse, Shipping, Receiving Manager Small-Business (50 or fewer emp.) 12/22/2021 "Love the program" 5/5 What do you like best about FourKites? Easily tracking the trucks to update Distribution Centers Review collected by and hosted on G2.com. What do you dislike about FourKites? Sometimes loads will not show up, i will have to reload the page. Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? When DC managers ask the ETA of trucks or where the truck is to the DC, I can let the DC managers know where the truck is. I can also let the managers know ahead of time that the truck is on site for dropoff. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite DV Daniela V. Process Analyst Enterprise (\> 1000 emp.) 10/7/2021 "Real time visibility of the shipments with updated ETA, agile and efficient" 5/5 What do you like best about FourKites? Fourkites platform is straightforward, easy to use. It gives real-time information on the truck/vessel location based on GPS coordinates. The reports are helpful as they contain detailed information about CO2 emissions, tracking consistency, and much more. Review collected by and hosted on G2.com. What do you dislike about FourKites? The platform is very helpful as long as the carriers provide the truck license plates. Review collected by and hosted on G2.com. Recommendations to others considering FourKites: If you want to have end-to-end visibility and know at all times where your products are i recommend Fourkites. Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? We have end-to-end real-time visibility on the trucks. We can better optimize the activity and help reduce the CO2 emissions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![L G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "L G.") LG L G. Transportation Specialist Mid-Market (51-1000 emp.) 12/22/2021 "FourKites Insights" 5/5 What do you like best about FourKites? The user friendly navigation of the site. The innovation to constantly make updates and utilization of user feedback to improve the experience Review collected by and hosted on G2.com. What do you dislike about FourKites? Overall there isn't much issues that i have with the four kites system Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? I am utilizing four kites to improve the levels of interaction between my carriers and my dc's Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite TE THYLA E. Customer Logistics Manager Mid-Market (51-1000 emp.) 10/6/2021 "Fourkites Great Tool for visibility" 4.5/5 What do you like best about FourKites? With the visibility in real-time of the shipments, we can provide current status to our customers. Review collected by and hosted on G2.com. What do you dislike about FourKites? We still have some language barriers in Latin America, and we need more sources in this area. Review collected by and hosted on G2.com. Recommendations to others considering FourKites: Be careful with the border because it can be a little difficult to track if you use many carriers. Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? We have the benefits of the actual locations, almost all the time. We have communication issues from the carriers but Fourkites help us to have the real location when carriers are not responding our calls. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") UE Verified User in Environmental Services Small-Business (50 or fewer emp.) 11/11/2021 "GOOD STUFF" 2.5/5 What do you like best about FourKites? FourKites has been helpful with being able to see all shipments in my network. Review collected by and hosted on G2.com. What do you dislike about FourKites? I believe the dashboard could be better. I don't like for round trip or multi-stop shipments that I have to click on the shipment to see all the details. I also don't like that the search baris only for the TMS#. It would be nice if the search bar can be used for anything (i.e. type what I'm looking for & shipments that match that criteria would show. Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? Right now, my team is still working out all the kinks with the integration & making sure our carriers are using the system properly. Review collected by and hosted on G2.com. Show More Response from Jill Weber of FourKites [Editedit](https://www.g2.com/survey_responses/fourkites-review-5114945/official_response/edit) Hello, and thank you for leaving a review. We’re happy to hear that the platform has been helpful with being able to view all shipments in your network. Thank you for your feedback on the dashboard. We recommend that you check out our new User Experience, which has a different look and feel for the multi-stop loads to see the ETA indicator for each stop without opening the load card. We appreciate your recommendation for enhancements to the search bar, and encourage you to share your feedback in our Community’s IdeaExchange - a place where you can share your ideas for how to influence our product roadmap. Lastly, you can join our customer feedback calls as we love to hear our customers’ feedback! You can find more information about the new User Experience, the IdeaExchange and the customer feedback calls directly in our Community - please login to your account and click the Community icon to access it. We’d like to connect with you to ensure your team and your carriers are set up for success. If you have any questions or would like additional support, please contact support@fourkites.com and we’ll work together so you have an excellent experience using our platform. Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about FourKites? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about FourKites ](https://www.g2.com/products/fourkites/discussions/new) GU Guest User What is FourKites used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-fourkites-used-for) JM Jehu Mendoza • Last activity over 6 years ago Could we have an official FAQ into spanish? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/24150-could-we-have-an-official-faq-into-spanish) [ View all Discussions ](https://www.g2.com/products/fourkites/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 16 months ### Average Discount 12% [ View More Pricing Information ](https://www.g2.com/products/fourkites/pricing) FourKites Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a8a8b0d29378967c8b328fc8a92b39ef/project44.png "Product Avatar Image") project44 4.7/5(734) [ Compare Now ](https://www.g2.com/compare/fourkites-vs-project44) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f41c1a695ae4259871f9a563d13716ee/descartes-macropoint.png "Product Avatar Image") Descartes MacroPoint 4.7/5(893) [ Compare Now ](https://www.g2.com/compare/descartes-macropoint-vs-fourkites) ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/75851/small_square_1e22b7aaa9ee8c25765393dd53faffd1.png "Product Avatar Image") Shippeo 4.7/5(167) [ Compare Now ](https://www.g2.com/compare/fourkites-vs-shippeo) ##### ##### FourKites Features Delivery Flows Alerts Inventory Performance KPIs Benchmarking Visibility Compliance Search Temperature Alerts Platform Data quality Configurable Notifications [ View More Features ](https://www.g2.com/products/fourkites/features) ## Top-Rated Alternatives [ ![Descartes MacroPoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Descartes MacroPoint") Descartes MacroPoint 4.7/5(893) ](https://www.g2.com/products/descartes-macropoint/reviews) [ ![project44](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "project44") project44 4.7/5(734) ](https://www.g2.com/products/project44/reviews) [ ![Shippeo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shippeo") Shippeo 4.7/5(167) ](https://www.g2.com/products/shippeo/reviews) [ View All Alternatives ](https://www.g2.com/products/fourkites/competitors/alternatives) ##### Categories on G2 [SAP Store](https://www.g2.com/categories/sap-store)[Supply Chain Visibility](https://www.g2.com/categories/supply-chain-visibility) ##### Explore More [Which WYSIWYG editor platforms have the most reliable track records avoiding user experience and rendering issues?](https://www.g2.com/discussions/which-wysiwyg-editor-platforms-have-the-most-reliable-track-records-avoiding-user-experience-and-rendering-issues)[Top-rated customer service automation app in software industry](https://www.g2.com/discussions/top-rated-customer-service-automation-app-in-the-software-industry)[What platform provides advanced SEO tools for websites?](https://www.g2.com/discussions/what-platform-provides-advanced-seo-tools-for-websites) [What is the easiest 3D rendering software to learn for a beginner who wants to create product mockups without going through a long learning curve?](https://www.g2.com/discussions/what-is-the-easiest-3d-rendering-software-to-learn-for-a-beginner-who-wants-to-create-product-mockups-without-going-through-a-long-learning-curve)[Best software for integrating big data with analytics platforms](https://www.g2.com/discussions/what-is-the-best-software-for-integrating-big-data-with-analytics-platforms)[Pros and Cons Details](https://www.g2.com/products/fourkites/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)