--- title: FourKites Reviews meta\_title: 'FourKites Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 269 reviews by the users' company size, role or industry to find out how FourKites works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 269 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain Management url: https://www.g2.com/categories/supply-chain-management --- # FourKites Reviews & Product Details Visit Website FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites' Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600+ global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. * * * Product Website FourKites Seller [FourKites](https://www.g2.com/sellers/fourkites) Discussions [FourKites Community](https://www.g2.com/products/fourkites/discuss) Languages Supported English, French, Portuguese, Spanish, Turkish Solution Type Best-of-Breed Overview by FourKites Admin Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/fourkites/pricing) JE Jennifer E. Customer Service Representative Mid-Market (51-1000 emp.) 4/12/2023 "Very helpful in my daily support to customers" 4.5/5 What do you like best about FourKites? I love that I can provide a link to my customer to track their load. Review collected by and hosted on G2.com. What do you dislike about FourKites? That our dedicated carriers show the whole route for the driver instead of the direct ETA and tracking to each customer Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? Providing an up-to-date ETA to the customer Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 4/20/2023 "Easy to use and Follow for tracking updates" 5/5 What do you like best about FourKites? I like that I can provide a link to my customer. This allows them access to consistent and accurate tracking of loads. Review collected by and hosted on G2.com. What do you dislike about FourKites? N/A. I need more time; currently, I am enjoying the features. I do, however, need better tracking for trucks making multiple stops. We need tracking that is specific to each customer. Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? FourKites solving tracking issues for customers looking for their loads and it is benefiting the company by reducing calls for ETA's Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Mid-Market (51-1000 emp.) 6/11/2019 "User-Friendly and Easy to Navigate" 4/5 What do you like best about FourKites? Fourkites is a simple tool to use with lots of information that's carefully formatted so as not to be overwhelming to the users. It's also everrchanging to meet business needs Review collected by and hosted on G2.com. What do you dislike about FourKites? I would like to have more color-alternating or blocking when looking at loads in a list. It's tough to manage the way it is, for those hard of sight. I will also say that it's usefulness is dependent on carrier compliance Review collected by and hosted on G2.com. Recommendations to others considering FourKites: Play around with the tool and test out the different features Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? I'm responsible for tracking loads and communicating with/ updating the customers. I appreciate being able to filter all loads from a particular shipper/port , rather than having to look at one load at a time. Being able to pull the dashload and have the loads sorted by relevance is a HUGE help. Review collected by and hosted on G2.com. Show More 12/5/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite AW Ashley W. Mid-Market (51-1000 emp.) 4/4/2023 "Perfect Platform for Supply Chain Tracking / Visibility Solution" 4/5 What do you like best about FourKites? Fourkites is an easy-to-use tool with lots of information in a one-stop shop. The formatting makes it easy to analyze lots of data quickly & efficiently. Review collected by and hosted on G2.com. What do you dislike about FourKites? We've only just adapted the software into our business, but so far no complaints. Everything we need for our industry seems to function as needed Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? Significantly reducing email traffic with carriers as almost all of the info needed can be tracked within the FourKites platform Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment") AB Verified User in Business Supplies and Equipment Enterprise (\> 1000 emp.) 4/6/2023 "Hopeful for this program" 3.5/5 What do you like best about FourKites? I like how user-friendly the website is. It is easy to learn as you go along, and the provided help area is great too. Review collected by and hosted on G2.com. What do you dislike about FourKites? I see some incorrect information displayed with the program so far, but because our company is new to this, we may just have to work out the kinks. Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? FourKites is helping us send real-time updates to our customers so they know right where their deliveries are. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite HP Hannah P. Small-Business (50 or fewer emp.) 2/17/2023 "Overall good experience" 3/5 What do you like best about FourKites? I like all the information available, such as filters or dashboards. Review collected by and hosted on G2.com. What do you dislike about FourKites? I would like to add my warehouses on there but have had some trouble but once they are added will have a better overall experience. Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? Lack of visibility for OTP/OTD and ability to track accessorials. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite BB Bridgett B. Enterprise (\> 1000 emp.) 4/12/2023 "EASY TO UNDERSTAND AND FOLLOW" 5/5 What do you like best about FourKites? I love the layout, its easy to understand and follow, and the colored legend helps Review collected by and hosted on G2.com. What do you dislike about FourKites? Too many filters and some of them you can't even use. Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? It gives us the visibility to track a load without having to call or email the carrier for an update, which will save us lots of time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Florencia M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Florencia M.") FM Florencia M. Logistics Operations Analyst Food & Beverages Enterprise (\> 1000 emp.) 10/3/2022 "FourKites" 5/5 What do you like best about FourKites? At work, FourKites is the tool that helps us automatize load status updates; I like that, as a TNT, it makes work more efficient because it reduces the number of loads we need to track daily, and drivers can make the update trough FourKites. Review collected by and hosted on G2.com. What do you dislike about FourKites? Sometimes, the software updates when the driver reaches out to the shipper/receiver and leaves when in some cases, he didn't get loaded or unloaded because of an accident. Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? It reduces the number of loads we need to track, so we can track those that don't have access to the software, which increases the productivity of every TNT, broker and Account Manager. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite TW Tammy W. Mid-Market (51-1000 emp.) 5/2/2023 "It was a quick and easy overview of FourKites." 4/5 What do you like best about FourKites? It was easy to use and pretty much easy to follow. Review collected by and hosted on G2.com. What do you dislike about FourKites? More step by step instructions for the newer person who hasn't had much exposure to FourKites. Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? Tracking of our shipments is very helpful. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite CD Cale D. Enterprise (\> 1000 emp.) 3/9/2023 "Fourtkites Review" 5/5 What do you like best about FourKites? very well written and helps shippers service customers at a higher standard Review collected by and hosted on G2.com. What do you dislike about FourKites? takes a while to complete and very detail-oriented Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? Customer on-time performance Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about FourKites? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about FourKites ](https://www.g2.com/products/fourkites/discussions/new) JM Jehu Mendoza • Last activity over 6 years ago Could we have an official FAQ into spanish? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/24150-could-we-have-an-official-faq-into-spanish) GU Guest User What is FourKites used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-fourkites-used-for) [ View all Discussions ](https://www.g2.com/products/fourkites/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 16 months ### Average Discount 12% [ View More Pricing Information ](https://www.g2.com/products/fourkites/pricing) FourKites Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a8a8b0d29378967c8b328fc8a92b39ef/project44.png "Product Avatar Image") project44 4.7/5(734) [ Compare Now ](https://www.g2.com/compare/fourkites-vs-project44) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f41c1a695ae4259871f9a563d13716ee/descartes-macropoint.png "Product Avatar Image") Descartes MacroPoint 4.7/5(893) [ Compare Now ](https://www.g2.com/compare/descartes-macropoint-vs-fourkites) ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/75851/small_square_1e22b7aaa9ee8c25765393dd53faffd1.png "Product Avatar Image") Shippeo 4.7/5(167) [ Compare Now ](https://www.g2.com/compare/fourkites-vs-shippeo) ##### ##### FourKites Features Delivery Flows Alerts Inventory Performance KPIs Benchmarking Visibility Compliance Search Temperature Alerts Platform Data quality Configurable Notifications [ View More Features ](https://www.g2.com/products/fourkites/features) ## Top-Rated Alternatives [ ![Descartes MacroPoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Descartes MacroPoint") Descartes MacroPoint 4.7/5(893) ](https://www.g2.com/products/descartes-macropoint/reviews) [ ![project44](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "project44") project44 4.7/5(734) ](https://www.g2.com/products/project44/reviews) [ ![Shippeo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shippeo") Shippeo 4.7/5(167) ](https://www.g2.com/products/shippeo/reviews) [ View All Alternatives ](https://www.g2.com/products/fourkites/competitors/alternatives) ##### Categories on G2 [SAP Store](https://www.g2.com/categories/sap-store)[Supply Chain Visibility](https://www.g2.com/categories/supply-chain-visibility) ##### Explore More [Which WYSIWYG editor platforms have the most reliable track records avoiding user experience and rendering issues?](https://www.g2.com/discussions/which-wysiwyg-editor-platforms-have-the-most-reliable-track-records-avoiding-user-experience-and-rendering-issues)[Top-rated customer service automation app in software industry](https://www.g2.com/discussions/top-rated-customer-service-automation-app-in-the-software-industry)[What platform provides advanced SEO tools for websites?](https://www.g2.com/discussions/what-platform-provides-advanced-seo-tools-for-websites) [What is the easiest 3D rendering software to learn for a beginner who wants to create product mockups without going through a long learning curve?](https://www.g2.com/discussions/what-is-the-easiest-3d-rendering-software-to-learn-for-a-beginner-who-wants-to-create-product-mockups-without-going-through-a-long-learning-curve)[Best software for integrating big data with analytics platforms](https://www.g2.com/discussions/what-is-the-best-software-for-integrating-big-data-with-analytics-platforms)[Pros and Cons Details](https://www.g2.com/products/fourkites/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)