--- title: FourKites Reviews meta\_title: 'FourKites Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 269 reviews by the users' company size, role or industry to find out how FourKites works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 269 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain Management url: https://www.g2.com/categories/supply-chain-management --- # FourKites Reviews & Product Details Visit Website FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites' Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600+ global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. * * * Product Website FourKites Seller [FourKites](https://www.g2.com/sellers/fourkites) Discussions [FourKites Community](https://www.g2.com/products/fourkites/discuss) Languages Supported English, French, Portuguese, Spanish, Turkish Solution Type Best-of-Breed Overview by FourKites Admin Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/fourkites/pricing) ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Small-Business (50 or fewer emp.) 5/9/2022 "Visibility Journey" 5/5 What do you like best about FourKites? The ability to see real-time updates with your shipment. Review collected by and hosted on G2.com. What do you dislike about FourKites? I need to familiarize myself with the website to get used to it. The training provides good training though. Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? The possible problem of getting the shipment delayed fou our customers. I discover that FourKites can prevent this delay from happening. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Enterprise (\> 1000 emp.) 10/6/2021 "Viz Partner" 5/5 What do you like best about FourKites? Engaged with our company and willing to always help with our projects Review collected by and hosted on G2.com. What do you dislike about FourKites? Support reply times have dropped off. Please address Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? Servicing our client's needs Review collected by and hosted on G2.com. Show More 4/6/2022 Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign DR Daniela R. Customer service rep Mid-Market (51-1000 emp.) 11/10/2021 "NAVIGATING IS VERY EASY" 5/5 What do you like best about FourKites? I like how simple it is to search and navigate through the website. Review collected by and hosted on G2.com. What do you dislike about FourKites? I still haven't came across any issues with the website Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? I'm able to view tracking and exact delivery times for customers, it's very accurate. Review collected by and hosted on G2.com. Show More 12/17/2021 Current UserValidated ReviewerIncentivizedSource: Seller invite DP Danilo P. Key User Sap Enterprise (\> 1000 emp.) 8/30/2021 "Fourkites Excellent Tool" 5/5 What do you like best about FourKites? The dynamic way of working with the tool is the main advantage. In my opinion, it is very simple to understand what each function does. I really like the tool, I recommend it to everyone. Review collected by and hosted on G2.com. What do you dislike about FourKites? I didn't find anything I didn't like at first. Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? I didn't have any problems, I just saw some points that can be improved. Review collected by and hosted on G2.com. Show More 11/5/2021 Current UserValidated ReviewerSource: Seller inviteAI Translated ![Shane O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shane O.") SO Shane O. Transporation Consultant Enterprise (\> 1000 emp.) 10/6/2021 "Love how FourKites has expanded our opportunities to reach new customers." 4/5 What do you like best about FourKites? I love the user interface and FourKites ability to customize to your companies needs. Review collected by and hosted on G2.com. What do you dislike about FourKites? I'm not a huge fan of the timeline implementation when rolling out to a new customer. Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? We are solving real-time order tracking for customers. The benefits I've seen so far are predicting future delivery times to customers based on traffic patterns. Review collected by and hosted on G2.com. Show More 10/21/2021 Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Nicole H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole H.") NH Nicole H. Transportation Planning Analyst Enterprise (\> 1000 emp.) 4/6/2021 "Easy to Navigate and Track Carrier Shipments" 4/5 What do you like best about FourKites? I enjoyed the easiability navigating through the system. The format is clear and consice. The training provided helped with understanding various features, such as IM with carriers in realtime, ability to track shipments via a hyperlink that can be sent to various individuals to review. Review collected by and hosted on G2.com. What do you dislike about FourKites? I disliked some of the images in the training modules, they were hard to see the details because it was small and a little blurry. After completion of the FourKites certification, I did not receive my certification badge for my email signature, even though it stated it was attached to the certification email. I copied and pasted it from a co-worker. Review collected by and hosted on G2.com. Recommendations to others considering FourKites: FourKites is a concise software for tracking carrier shipments. I recommend their service, they ensure each user is trained and certified to use their software. Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? FourKites allows me to see in realtime where the driver is traveling and if they are sitting. Also, I really like the way they captured weather related issues on the map within the software. Review collected by and hosted on G2.com. Show More Response from Jill Weber of FourKites [Editedit](https://www.g2.com/survey_responses/fourkites-review-4676159/official_response/edit) Hi Nicole, Thank you for your review! We're glad that you found the FourKites platform easy to navigate and the training helpful to learn about the various features. While we are very proud of our industry first Visibility Certification program, we are releasing 2.0 in the near future that will address some of the limits you've experienced. This includes your Certification documentation, a more personalized view of your progress and content, and improved graphics. Thank you for sticking with us and continuing to upskill supply chain expertise in your organization! Current UserValidated ReviewerSource: Seller invite LH Lucila H. Supply chain specialist Enterprise (\> 1000 emp.) 11/10/2021 "Very helpful in getting locations for loads" 5/5 What do you like best about FourKites? How fast the system works and how user friendly it is. Review collected by and hosted on G2.com. What do you dislike about FourKites? Some of the carriers are not GPS tracked, some locations are not accurate and entered manually. Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? I am checking components for the next day's production. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") AL Verified User in Logistics and Supply Chain Enterprise (\> 1000 emp.) 11/11/2021 "FourKites is an excellent partner in our daily business operations" 4.5/5 What do you like best about FourKites? The tracking abilities are most vital for day-to-day needs. Scheduled reports are extremely helpful in organizing information that we can use to improve our carriers' participation. Review collected by and hosted on G2.com. What do you dislike about FourKites? The format of alerts can be improved for easier visibility on tracking. Review collected by and hosted on G2.com. Recommendations to others considering FourKites: Ensure that you are monitoring the accuracy of tracking. Tracking improvement is a benefit to all Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? We are solving issues of loads running late, taking incorrect routing, and re-occurring delays out of our source locations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![David E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David E.") DE David E. Manager, Import/Export Mid-Market (51-1000 emp.) 10/4/2021 "Excited for this New Supply Chain Visibility Partnership!" 5/5 What do you like best about FourKites? I really appreciate the level of engagement, from C-Level on down. The whole team has been very professional, collaborative, and very knowledgeable. Review collected by and hosted on G2.com. What do you dislike about FourKites? Nothing! The FourKites team and the product are great! Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? We lacked visibility to our inbound shipments further upstream. FourKites affords us the data, flexibility, and agility that we never had before. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign AU Andrew U. Assistant Scoutmaster Mid-Market (51-1000 emp.) 12/22/2021 "Observers opinion" 4/5 What do you like best about FourKites? The flexibility of the platform to meet multiple customers' needs along with the high level of customer service from the staff. Review collected by and hosted on G2.com. What do you dislike about FourKites? No specific items that we dislike. Time to implement customizations could be faster. Review collected by and hosted on G2.com. What problems is FourKites solving and how is that benefiting you? Real time tracking of automotive JIT deliveries. Having immediate updates at has been very beneficial. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about FourKites? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about FourKites ](https://www.g2.com/products/fourkites/discussions/new) JM Jehu Mendoza • Last activity over 6 years ago Could we have an official FAQ into spanish? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/24150-could-we-have-an-official-faq-into-spanish) GU Guest User What is FourKites used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-fourkites-used-for) [ View all Discussions ](https://www.g2.com/products/fourkites/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 16 months ### Average Discount 12% [ View More Pricing Information ](https://www.g2.com/products/fourkites/pricing) FourKites Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a8a8b0d29378967c8b328fc8a92b39ef/project44.png "Product Avatar Image") project44 4.7/5(734) [ Compare Now ](https://www.g2.com/compare/fourkites-vs-project44) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f41c1a695ae4259871f9a563d13716ee/descartes-macropoint.png "Product Avatar Image") Descartes MacroPoint 4.7/5(893) [ Compare Now ](https://www.g2.com/compare/descartes-macropoint-vs-fourkites) ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/75851/small_square_1e22b7aaa9ee8c25765393dd53faffd1.png "Product Avatar Image") Shippeo 4.7/5(167) [ Compare Now ](https://www.g2.com/compare/fourkites-vs-shippeo) ##### ##### FourKites Features Delivery Flows Alerts Inventory Performance KPIs Benchmarking Visibility Compliance Search Temperature Alerts Platform Data quality Configurable Notifications [ View More Features ](https://www.g2.com/products/fourkites/features) ## Top-Rated Alternatives [ ![Descartes MacroPoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Descartes MacroPoint") Descartes MacroPoint 4.7/5(893) ](https://www.g2.com/products/descartes-macropoint/reviews) [ ![project44](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "project44") project44 4.7/5(734) ](https://www.g2.com/products/project44/reviews) [ ![Shippeo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shippeo") Shippeo 4.7/5(167) ](https://www.g2.com/products/shippeo/reviews) [ View All Alternatives ](https://www.g2.com/products/fourkites/competitors/alternatives) ##### Categories on G2 [SAP Store](https://www.g2.com/categories/sap-store)[Supply Chain Visibility](https://www.g2.com/categories/supply-chain-visibility) ##### Explore More [Which WYSIWYG editor platforms have the most reliable track records avoiding user experience and rendering issues?](https://www.g2.com/discussions/which-wysiwyg-editor-platforms-have-the-most-reliable-track-records-avoiding-user-experience-and-rendering-issues)[Top-rated customer service automation app in software industry](https://www.g2.com/discussions/top-rated-customer-service-automation-app-in-the-software-industry)[What platform provides advanced SEO tools for websites?](https://www.g2.com/discussions/what-platform-provides-advanced-seo-tools-for-websites) [What is the easiest 3D rendering software to learn for a beginner who wants to create product mockups without going through a long learning curve?](https://www.g2.com/discussions/what-is-the-easiest-3d-rendering-software-to-learn-for-a-beginner-who-wants-to-create-product-mockups-without-going-through-a-long-learning-curve)[Best software for integrating big data with analytics platforms](https://www.g2.com/discussions/what-is-the-best-software-for-integrating-big-data-with-analytics-platforms)[Pros and Cons Details](https://www.g2.com/products/fourkites/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)