--- title: FourKites Reviews meta_title: 'FourKites Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 269 reviews by the users' company size, role or industry to find out how FourKites works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 269 scale: '5' date_modified: '2026-08-07' parent_category: name: Supply Chain Management url: https://www.g2.com/categories/supply-chain-management --- # FourKites Reviews **Vendor:** FourKites **Category:** [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility) **Average Rating:** 4.5/5.0 **Total Reviews:** 269 ## About FourKites FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites' Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600+ global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. ## FourKites Pros & Cons **What users like:** - Users value the **real-time tracking** of FourKites, which enhances supply chain visibility and decision-making efficiency. (5 reviews) - Users commend the **high reliability** of FourKites, valuing its outstanding accuracy and responsive support for tracking shipments. (4 reviews) - Users appreciate the **user-friendly interface** of FourKites, enabling intuitive management without needing technical expertise. (3 reviews) - Users benefit from the **ease of tracking** trailers and orders, enhancing efficiency for drivers and brokers alike. (3 reviews) - Users value the **excellent customer satisfaction** from FourKites, appreciating its responsive support and user-friendly interface. (2 reviews) - Data Accuracy (2 reviews) - GPS Tracking (2 reviews) - Helpful (2 reviews) - Platform Usability (2 reviews) - Simple (2 reviews) **What users dislike:** - Users express concerns over **pricing issues** that don't accommodate emerging economies and hinder accessibility to FourKites. (2 reviews) - Users are frustrated by the **carrier issues** that allow manual changes to delivery times without clear notifications. (1 reviews) - Users desire enhanced **dashboard insights** to automatically display vendor details without manual checking for convenience. (1 reviews) - Users face **driver issues** due to tech challenges and lack of notifications, impacting app utilization and communication. (1 reviews) - Users find the product **expensive** and suggest pricing adjustments to better serve emerging economies. (1 reviews) - Ineffective Notifications (1 reviews) - Lack of Real-time Updates (1 reviews) - Messaging Issues (1 reviews) - Missing Features (1 reviews) - Not Intuitive (1 reviews) ## FourKites Reviews ### 1. Difficult to Use **Rating:** 1.5/5.0 stars **Reviewed by:** Amy S. | Transportation Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about FourKites?** FourKites captures and holds a ton of data, most of the data is easy to locate but nice to have it all in one location. **What do you dislike about FourKites?** FourKites can be great software. However, the reporting tools are nothing but a giant data dump and are difficult to navigate. **What problems is FourKites solving and how is that benefiting you?** Fourkites allows all of our tracking data into one platform. Having all of the information in one spot has cut down our time when it comes to running daily reporting. ### 2. Fourkites **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2022 **What do you like best about FourKites?** Visibility to shipments in our network.. **What do you dislike about FourKites?** Complete integration to our TMS Transplace **What problems is FourKites solving and how is that benefiting you?** Providing real time visibility to shipments to customer service team ## FourKites Discussions - [Could we have an official FAQ into spanish?](https://www.g2.com/discussions/24150-could-we-have-an-official-faq-into-spanish) - 1 comment, 1 upvote - [How can we know if the load id has reached the consignee or destination?](https://www.g2.com/discussions/how-can-we-know-if-the-load-id-has-reached-the-consignee-or-destination) - 2 comments, 1 upvote - [Are driver hours of service recorded or taken into consideration while tracking trucks?](https://www.g2.com/discussions/are-driver-hours-of-service-recorded-or-taken-into-consideration-while-tracking-trucks) - 1 comment, 1 upvote - [What is the best way of tracking a load via 4Kites?](https://www.g2.com/discussions/28150-what-is-the-best-way-of-tracking-a-load-via-4kites) - 1 comment - [View FourKites pricing details and edition comparison](https://www.g2.com/products/fourkites/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+12%3A06%3A38+-0500&secure%5Bsession_id%5D=32df6979-f3c8-4228-b47d-241081f97d42&secure%5Btoken%5D=d6eecd7beefc5288aad7eb06ec13c947ddae6e4b80f76c29f9a775535dcf17e9&format=llm_user) ## FourKites Features **Visibility** - Compliance - Search - Temperature Alerts - Shipment Tracking - Order-Level Visibility - ETA - Geofencing **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Delivery** - Flows - Alerts - Inventory - Modes **Workflow Automation** - Rating - Dispatch and Tender - Invoice Management - Digital Document Reconciliation **Network Management** - Geographic Optionality - Automated Onboarding **Performance** - Financial Analytics - KPIs - Benchmarking **Platform** - Data quality - Languages - Configurable Notifications ## Top FourKites Alternatives - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - 4.7/5.0 (884 reviews) - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (713 reviews) - [Shippeo](https://www.g2.com/products/shippeo/reviews) - 4.7/5.0 (165 reviews)