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Four Dragons

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Four Dragons is a boutique ServiceNow consultancy led by Ian Cox, a former ServiceNow employee with over a decade on the platform. We specialize in the Configuration Management Database (CMDB) and CSDM, IT Operations Management (ITOM), IT Asset Management (ITAM — HAM and SAM), Strategic Portfolio Management (SPM), and Agentic AI and Now Assist. Our model pairs AI automation with senior human oversight: certified consultants do the actual work — no junior or offshore pyramid learning on your instance. We fix the data foundation most partners skip, then hand the capability back to your team. Clients include Fortune 500 enterprises across defense, financial services, and technology.

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