I like that it is easy to navigate and the information is straight forward

I also like that the search bar is very easy to use and straight forward. It also allows me to see all the information linked to the same aPPlicant as well.

I liked that you could also easily link into what the applicants are seeing when they inquire. Review collected by and hosted on G2.com.

I dislike that the landing pages usually had information not pertinent to what I was looking for Review collected by and hosted on G2.com.

Ease of use, able to communicate with candidates via email and SMS, highly customisable. Integration with different softwares we are using during onboarding process is very valuable and makes the whole process streamlined. Review collected by and hosted on G2.com.

Integration with different softwares not always perfect (learning providers from my experience). Not enough autonomy when moving people manually through different stages of onboarding- sometimes you are able to move them and sometimes you are not. Having the option to resend people to different stages without moving them (perhaps they missed email or we need to communicate the message to them again) would be also helpful. Review collected by and hosted on G2.com.

We used fountain as an off-the-shelf solution to get users to sign up to our platform. It was quick and easy to set up, easy to customise and offers great analytics. The support we received was excellent and comprehensive - there was always someone available to walk you though any solutions that you might need.

The ability to set up multiple onboarding pipelines was incredibly useful. This allowed us to run some AB testing on pipelines orders to try and minimise drop off rates. Review collected by and hosted on G2.com.

Some of the integrations with other platforms did have a few issues, and we have sometimes encountered a bit of buck-passing between fountain and the integrated apps. To be fair, we didn't establish who was responsible for the issues, but neither party owned up and it left us in the middle passing messages between Fountain and the companies that they work with.

Some integrations don't offer features such as language localisation. The URL is also difficult to customise (it is impossible to remove the 'fountain' entirely) which means that linking directly from Facebook or Instagram advertisements can cause issues. Review collected by and hosted on G2.com.

Responsive nature of the Fountain support team when I needed them. Review collected by and hosted on G2.com.

There are some limitations to fountain data reporting that required a lot more steps/review of third party apps and/or api documentation then I was used to as en end user. Review collected by and hosted on G2.com.

It is a great tool to carry out my daily activities.

The appearance and presentation of the contents facilitate its handling and make the handling of information faster as well as the treatment of it.

The structure in which they organize the records I work with allows me to easily identify what I am looking for.

I have been able to make graphs based on the numbers that fountain shows me Review collected by and hosted on G2.com.

The presentation of the contents is easy to read and with good organization.

I would recommend that they could add keyboard shortcuts which would greatly facilitate the operation on the page.

This would make the fountain even faster. Review collected by and hosted on G2.com.

I like the tab that allows you to easily scroll through all the buckets to find the one that you need. But, that's maybe the only thing I like about it because it is mostly frustrating. Review collected by and hosted on G2.com.

Grading introduction videos is a joke. There's no enough room to see what you've typed for each bar. It's not smart enough to update the score card each time, so we have to go in manually each time there's a new submittal.

Re-submittals require us to manually type in the corrections because it can't transfer the information from the scorecard to the automated email that we send for corrections.

After we are required to click on yes or no after a session, no -"did not attend" generates a pop up that says "would you like to send a link to reschedule?" You click "yes". It sends nothing.

Sometimes it sends a notifications to our clients that they are moving forward. Oftentimes it doesn't and my supervisor has to go in on the backend to manually send the email notification again.

Clients can't figure out how to upload their video. Super complicated and not user friendly at all.

It doesn't automatically pull up the videos that need to be graded. You have to go through each video to see which one needs to be graded. Review collected by and hosted on G2.com.

The workflow which is fully customisable. Its endless in its features and different other tools that you can implement into the workflow and pipeline. The additional features that you can use in form of other applications and easily put them into the workflow / pipeline. The stages and in which order they apperar is also fully customisable, which is good. And can actually also differ between different campaigns / postings. Its easy to have different positions and postings and use different pipelines, but you can also use the same utilities for all postings, which are easily found under tools. Review collected by and hosted on G2.com.

That extra functions does not have a centralised subscription plan, but need to be bought elsewhere. Also the pricing is a bit high per. candidate, thus beeing a little bit more expensive than other platforms, but all the extra functions and the customisable workflow makes it worth while. Its quite hard without a competent soulution engineer to make the workflow fully customisable, although the changes to the pipeline you can make are endless. It takes time to understand all its functions and you need a very good knowledge of IT and also some HTML to be able to make good use of it. Theres is not so many platforms to advertise to which are ideal for Scandinavia, so its better to use fountain as the recruitement tool, and do the postings manualy instead. Review collected by and hosted on G2.com.

I like the Posthire Feature the most because of the potential, but there are a few things that I would recommend to make the experience as customizable to the admin user as possible. I enjoy being able to build processes with rules and tagging features that make it possible to build a process for almost anything. I also appreciate the support that Fountain has provided. The two account reps for our account have been super helpful and have always answered our questions to the best of their ability. Review collected by and hosted on G2.com.

I dislike when Fountain crashes all of a sudden and have to reach out to support. Sometimes Fountain will fix itself within a few minutes, but other times may take an hour (Not so frequent). Another thing that I dislike about Fountain is the Posthire feature, at the moment. Since we've built our team like an assembly line, it would help to make it possible in Posthire to have recollection emails come from a specified email address, not the user. (Just a small detail) Review collected by and hosted on G2.com.

The linear structure is very intuitive and easy to teach to new team members. The applicant profiles are well structured. The rule stages help us automate some review work. The integrations with Checkr, Docusign, and Northpass are helpful for centralization. Works well on both desktop and mobile. Review collected by and hosted on G2.com.

There is limited customization available in data collection stages. The data available for Posthire is basically nonexistent. The applicant experience submitting a Posthire check is very poor. The labels generated by stages have minimum customization available, creating extra confusion for some stages of things appearing complete when they aren't. I wish there were more integrations, particularly some with AI. I wish there could be more automations based off of applicants actions or lack thereof. There are no ways to organize custom exports. Review collected by and hosted on G2.com.

Fountain allows us to set up a view by each of our markets, which helps us manage applicants across many different markets with ease. Our Fountain customer service rep is very responsive and helpful when we reach out. Review collected by and hosted on G2.com.

Our company has a very unique use case for Fountain and that sometimes causes issues with what we are and aren't able to do. There is a lot more functionality that could be added and would help make our processes more efficient. But I also understand that a lot of the functionality we need would not be widely adopted by other customers and therefor isn't always a top priority. Review collected by and hosted on G2.com.