Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Easy, but only once you get the hang of it. "
3.5/5
What do you like best about Fountain?

I like that it allows me to easily move applicants through our application screening process in a quick way. I also love the text feature, which is super affordable. Review collected by and hosted on G2.com.

What do you dislike about Fountain?

Editing our application is tedious and takes up way too much time. I believe they are launching bulk edits soon, but so far - nada. We also have a lot of applicants who claim they don't get emails from us--I don't know if that's Fountain or email user error. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Slick"
4/5
What do you like best about Fountain?

Ability to scroll through pipelines is great Review collected by and hosted on G2.com.

What do you dislike about Fountain?

Picture orientation and scale tools need work Review collected by and hosted on G2.com.

CH
Cynthia H.
Senior Activation Member
Mid-Market (51-1000 emp.)
"Always follows through!"
5/5
What do you like best about Fountain?

What I like best about Fountain is the flexibility they have with delivering exactly the product that is needed. With my line of work, policies change quickly and the representatives are always there to cater to what the company needs. Another plus is that the customer service is fast-acting and efficient in delivering any notices and/or providing the answers that we might need. Review collected by and hosted on G2.com.

What do you dislike about Fountain?

It's very hard to think of something that I dislike about this service. If I had to nitpick something it would be that there are little glitches here and there, but as previously stated the customer service team always gives a notice on what is being done and when it will be fixed! Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Helpful team, useful product"
3.5/5
What do you like best about Fountain?

The interface is good, the product is relatively easy to use. It provides a good, easy to set up solution to the issue of inboarding which removed the aggro of having to set these things up for ourselves. Review collected by and hosted on G2.com.

What do you dislike about Fountain?

Limited integrations, occasionally slow responses from the team. We have had issues with existing integrations and knowing where responsibility for this lies. To be fair, fountain have been pretty helpful but we do sometimes feel like we're stuck in between a rock and hard place when it comes to getting these integration issues resolved between the third party and fountain. Review collected by and hosted on G2.com.

πŸš€ Aazar Ali S.
πŸš€S
πŸš€ Aazar Ali S.
Head of Growth
Small-Business (50 or fewer emp.)
"Great features but Onboarding needs love."
4/5
What do you like best about Fountain?

Fountain made scaling and managing our applicant funnels possible.

I love the UI and it does what it is meant to do. I like the way design is set up. The features and flexibility you have in the product allow you to scale fast and optimize your flow for different sizes of volume and requirements.

It's great for employee onboarding.

Review collected by and hosted on G2.com.

What do you dislike about Fountain?

Regarding Onboarding:

Focus on UI and Onboarding by:

- Empty states need more love

- Drive user towards making a job

- Move him/her along the journey with quick-interactive walkthrough

- A checklist would always help as a gamified version to finish the activation

- Adding one CTA on the dashboard would do the trick

Fountain's focus is on functionality and obviously less so in the UI. Review collected by and hosted on G2.com.

AB
Adam B.
Account Manager
Mid-Market (51-1000 emp.)
"Fountain is great software to help hire the correct people, fast. "
4.5/5
What do you like best about Fountain?

What I like most about fountain is their use of the bucket system that helps you see where certain applicants are being held up. This modified Kanban makes it easy to identify what needs to be done to move that person along. Review collected by and hosted on G2.com.

What do you dislike about Fountain?

There aren't a lot of complaints I have about Fountain but I wish that it would confirm that the information uploaded by a applicant is what we ask for. There are times when we ask for picture of insurance and they upload the wrong paperwork. If the system could identify this and deny it then we could move even quicker. Review collected by and hosted on G2.com.

Brian K.
BK
Brian K.
Director of Talent/IT
Mid-Market (51-1000 emp.)
"Potential to do well."
3.5/5
What do you like best about Fountain?

Very easy to setup and use. I was up and running in no time and receiving applicants. Review collected by and hosted on G2.com.

What do you dislike about Fountain?

Unfortunately, it seems that fountain automatically spans the candidates that are interesting and most of them get frustrated because of the multiple automated messages. I had several people just reach out and ask me to stop, when it was something done behind the scenes. Review collected by and hosted on G2.com.

Gretchen Schwerzler W.
GW
Gretchen Schwerzler W.
Tinkergarten Leader and Scout
Education Management
Small-Business (50 or fewer emp.)
"Great for remote teams to balance high applicant flow"
3.5/5
What do you like best about Fountain?

I really like the ease with which we can communicate with and about applicants via a remote team. Fountain is receptive to user requests and makes frequent improvements. Love that it seamlessly syncs with my google calendar. Review collected by and hosted on G2.com.

What do you dislike about Fountain?

I wish that the data export tool was more robust and easy to use. Developing queries can be cumbersome. When you change your process you are unable to remove old scorecards and templates without also removing their associated data. An archival tool would be great for that to keep the user interface streamlined. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Top notch ATS in the industry"
5/5
What do you like best about Fountain?

The integrations, usability, and application portal are all well above industry standard. Review collected by and hosted on G2.com.

What do you dislike about Fountain?

Customizability when it comes to branding. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Useful & Maleable"
4.5/5
What do you like best about Fountain?

Not only is Fountain at the head of applicant tracking systems, but it also carries many features that make it flexible and relevant in hiring today. It's been refreshing having the features you would always wish you had in the product. Review collected by and hosted on G2.com.

What do you dislike about Fountain?

Not always intuitive, when features are missing or coming up with work arounds it's a robust tool that's difficult to navigate if you aren't very familiar Review collected by and hosted on G2.com.